Review of Cathay Pacific flight Singapore Bangkok in Economy

Airline Cathay Pacific
Flight CX712
Class Economy
Seat --
Aircraft Airbus A330-300
Flight time 02:25
Take-off 06 Aug 15, 13:35
Arrival at 06 Aug 15, 15:00
CX   #4 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 454 reviews
wolfsburg
By 3872
Published on 15th August 2015
photo 20150806_125737
Today's short fight from Singapore to Bangkok is operated by Registration B-LAG, an Airbus A330-300 with 33G configuration in CX's fleet.

Personally I'm not a big fan with the colour of the cabin which seems pretty plain.
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The seat itself is fine and as a regional product it is more than adequate. No issue with the good legroom and shoulder room with a typical 2-4-2 configuration in an A330.
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I don't really enjoy the Studio CX IFE as they have removed all movie selection from a short flight such as this and you can only watch some tv show, drama or listen to some old music album. There is no exterior camera as well. However the screen is big enough and responsive to use.
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After take off there is quite some turbulence and the seat belt sign was kept on for quite a long time. Finally the crew get to begin meal service after the captain turn off the seat belt sign briefly. There was only 1 FA on each cart with a supervisor assiting all of them. So only 4 FA + 1 supervisor serving the whole economy section with 175 seats (33G).
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PS: There is no hot towel service

The meal itself is pretty average and cheap looking in my opinion. This is not something I would expect from a 5-star airline. Taste of the food is pretty average. My meal is white rice with some chicken in the very salty gravy, not a very good main course. The other option was Pasta but they ran out of Pasta. It is quite disappointed that the crew are not telling or saying anything that they have ran out of other option, which again is not very professional and they just put the tray on my table without saying anything.
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Verdict

Cathay Pacific

5.6/10
Cabin7.5
Cabin crew5.0
Entertainment/wifi5.0
Meal/catering5.0

Singapore - SIN

9.5/10
Efficiency9.5
Access9.5
Services9.5
Cleanliness9.5

Bangkok - BKK

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Conclusion

Overall this is a very average flight. This set of crews are way too busy to serve passengers in a professional way. However safety is not compromised.

Information on the route Singapore (SIN) Bangkok (BKK)

2 Comments

  • Comment 143987 by
    KévinDC TEAM SILVER 5273 Comments

    Thanks for sharing this first report here with good details and very nice photos! It's always interesting to see the different perspectives--in the U.S. this short flight with PTVs and a meal would get a 10/10--but with the high quality of carriers in Asia, for those who are used to flying in Asia, this is an average flight. Looking forward to more reports!

    Welcome to Flight-Report!

    • Comment 323062 by
      BombieFlyer 93 Comments

      Hi Kevin! I very much agree with your comments that in the US and maybe even Europe, having PTV with HD screen and hot meals for regional flight would be a luxury, definitely 10/10. However, in this case, I personally believe and experience first hand how CX's standards have slipped far beyond what they were used to be. All the cost cutting measures that they have done are really hurting them and I don't think CX realizes this. In reality, the meal portion is very small and just like the OP said, the quality is not very good. The FAs are hit and miss too. Some of them are very good but some of them can just stay home and don't even bother to fly. This is definitely different from the more consistent SQ

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