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472 reviews
Connecting to a regional J product after a TPAC in First is ripe for a letdown if you don't moderate your expectations. This was my first time flying CX J class and I conclude they have a worthwhile product.
The seat is exceptional for a 4.5 hour flight. Reverse herringbone full flat seats are my preferred J seat for long haul so having it on this short flight was a real plus.
The food was forgettable and could use some improvement.
The service was fantastic throughout the flight. I was addressed by name at each encounter and drinks were topped off without having to ask.
Thank you for reading and please stay tuned for the next installment!
The contributors of Flight-Report published 7 reviews of 2 airlines on the route Hong Kong (HKG) → Jakarta (CGK).
The airline with the best average rating is Cathay Pacific with 8.4/10.
The average flight time is 4 hours and 28 minutes.
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9 Comments
The food in CX J has always been extremely salty for me as well.
Awesome! Thanks for the thorough visit of the new Pier First Class lounge--it looks AMAZING! Deinitely better than the Wing First class lounge. Too bad the lounge dragons weren't particularly friendly. The only good thing about the Wing that there doesn't seem to be at the Pier is a champagne bar, but I imagine there are several champagnes on offer at the Pier. I see 3 decent champagnes on the dining rom drink menu...do you know if those are all that are on offer or are there more kinds available at the bar. i was expecting to see Krug, like they serve onboard.
I had selected seat 18K when booking however upon arriving at the seat I noticed it didn't have a window.
- Good to know! Seatguru makes no mention of a missing or misaligned window so I will keep this in mind if I'm ever on a CX A333 in J.
Champagne wasn't on offer as a PDB but was happily provided upon request. I assume in respect of the cultural norms of our destination.
- God I hope so; I'd hate for this to be some sort of new sneaky cost-cutting measure
The fasten seat belt sign was turned off in a reasonable time frame (please teach the US airlines how to do this).
- I'm always annoyed at how long the seatbelt sign stays on on U.S. carriers. I guess it's a product of our sue-happy society--can't take any chances.
I opted for the beef noodle dish. It was not very good. Although the meat was tender it was very salty and the presentation was poor
- Yet another example of disappointing catering in CX J. I used to think CX could do no wrong...guess not!
But like you said, if you set your expectations correctly, and we all know not to expect too much from the catering by now, you'll have a great flight. And you did! With a great seat and top notch service, what else can you ask for. Thanks for sharing another great report!
Alas I paused my champagne consumption while in the lounge so I cannot provide a full accounting.
- I haven't found my pause button...when there's champagne, I consume it :-)
Yes, please do report back, I'm definitely curious. I can hear that Moët Rosé calling my name already!
I see 3 decent champagnes on the dining rom drink menu...do you know if those are all that are on offer or are there more kinds available at the bar.
-Alas I paused my champagne consumption while in the lounge so I cannot provide a full accounting. I'll be there next month, and in the evening too, so I can conduct some research.
Nice to read this continuation of your series with a tour of The Pier which I intend to pay a visit next month. It does look very exclusive and well appointed. I plan to do some lounge hopping starting with the QF lounge followed by the The Bridge and ending with The Pier before my red eye flight to SFO.
Great configuration for a regional flight. Too bad the catering was not up to par, especially with the saltiness of the dish.
Thanks for sharing this FR.
Greetings Jetsetpanda and thanks for leaving a note.
Nice to read this continuation of your series with a tour of The Pier which I intend to pay a visit next month.
-I'm looking forward to your thoughts on the Pier.
Too bad the catering was not up to par, especially with the saltiness of the dish.
-A couple of posters have commented on this too. CX might be developing a reputation for poor J catering.
Happy flying!
Thanks for sharing this flight report with great photos especially the new Pier First Class lounge!
The lounge is so decent!
But I am doubt if Cathay can still keep their lounge service standard next year because they will change the lounge services provider with effective from May 2016. The current provider has been operated the lounges for nearly 20 years!
Hope the services level could be maintained.
Greetings Ashleyyau and thank you for the comments.
That is very interesting that a change in vendors is coming to CX lounges. It will be interesting to observe the transition.
Thanks again and happy flying!
Thanks for sharing this FR with us!
I like the food being served in the jars. I saw this somewhere else (can’t remember the lounge of the top of my head), but it’s a classy touch. The views from the lounges at HKG are always suburb, I like how they are a floor down so you get better shots of the planes.
CX changed their menus in August? The new menu design doesn’t look attractive at all. Almost an identical offering to what I saw on HKG-TPE. On to your point about champagne, I don’t think it is related to destination. I think it is the time of day (you also didn’t get a wine menu). When I’ve done morning flights with CX there has never been alcohol for pre-departure beverages or on the carts during meal service. The fruit plate looks really “clunky,” those are some massive pieces of fruit. The noodles looked good.
Nice spotting of the old school B737.
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