Review of Malaysia Airlines flight Jakarta Kuala Lumpur in Business

Airline Malaysia Airlines
Flight MH720
Class Business
Seat 4A
Aircraft Boeing 737-800
Flight time 02:05
Take-off 29 Aug 15, 15:45
Arrival at 29 Aug 15, 18:50
MH   #42 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 185 reviews
socalnow
By GOLD 4448
Published on 14th October 2015
Greetings Flight-Report Community. Thanks for stopping by and having a look at this report.

For this report I will be sharing an exciting RTW adventure with several firsts and perhaps a last chance as well.

The reports will be broken down as follows:

LAX Oneworld/Qantas First Class Lounge and CX LAX-HKG (First)http://flight-report.com/en/report-11852.html
CX The Pier First Class Lounge and CX HKG-CGK (Business)http://flight-report.com/en/report-11861.html
MH CGK-KUL and Bonus KUL Food (Business)(This report)
MH Golden Lounge and MH KUL-LHR (First)http://flight-report.com/en/report-11930.html
BA LHR-AMS (Business)http://flight-report.com/en/report-12594.html
Aspire Lounge AMS and Delta AMS-PDX(Business)http://flight-report.com/en/report-12595.html

Resumption of the report has us taking hte short flight from Jakarta Kuala Lumpur. The combination of First Class, A380, and Malaysia Airlines may not be around much longer so I opted to give it try. I've flown economy on Malaysia and found them to be an above average experience so why not move up to the front of the airplane?!? I used 70k American Airlines Advantage miles to book the CGK-KUL(overnight)-LHR-AMS sectors.

While I did visit two lounges at CGK neither were very impressive. In fact both were dark, run down, and had very limited amenities so I will omit them form this report.

Coming off of the CX flights I wanted to avoid paying the visa fee and remain air side. This procedure was odd in my experience. I was directed to a generic desk which appeared to be staffed by contractors. There were no signs marking it as a transit desk. I explained that I had arrived on CX and will be departing on MH. Some chatter on a radio took place and I was asked to wait. About 20 minutes in another staff, perhaps CX staff, came and greeted me and asked for my passport and MH flight info. She said she would return in 10 minutes. About a half hour of standing there and waiting one of the contract staff offered me a broken desk chair. It was a nice gesture and was all they really had to offer. Finally a call came over the radio asking that one of the ladies at the transit desk walk me to the entrance of the secure area. Here my passport was returned and I was provided an MH boarding pass. I was told to proceed upstairs to the departures level. Security screening would come later upon entering the departure gate areas.

CGK as an airport is very charming in spite of it's age and need for updates. The design is of a tropical, traditional structure that you could picture in a jungle setting.

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Gate for KUL.

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Entering the gate area is a separate house

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Looking across the field to some Garuda aircraft.

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Boarding started timely and I took my seat. The view from 4A.

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Menus were distributed on the ground. I only snapped a pic of the cover :(

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The Boeing Sky Interior of this newish 737-800.

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We pushed on time. Saw SV on the taxi.

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Off into the smokey Javanese air.

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Service started with beverages.

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The seats were quite comfortable for this 2 hour flight. Similar to a US domestic first class seat, however there were foot rests. I'm not sure of the value of the foot rests as they could not be positioned comfortable given the tight pitch. THe PTV was ample with a good selection of current films.

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Meal service was one tray, hand delivered.

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Strange appetizer that was no to my liking.

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The fish curry was superb. Very very tasty, aromatic and perfectly spiced. The fish was soft and flaky.

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Evening approach into KUL.

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Immigration and customs were quick and painless and I was off on the KLIA Express to Sentral.

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I stayed at a Westin that was in a good location for walking around in the evening. Although I was tired I wasn't going to visit KL and not enjoy some of the fantastic culinary offerings. I was a 10 minute walk from Jalan Alor, an albeit touristy, street of restaurants.



I procured a Tiger beer, some scrumptious chicken wings, and sambal prawns.



With that it was off to bed with dreams of tomorrows MH380 dancing in my head.




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Verdict

Malaysia Airlines

7.6/10
Cabin7.5
Cabin crew8.0
Entertainment/wifi7.5
Meal/catering7.5

Jakarta - CGK

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Kuala Lumpur - KUL

8.4/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness8.5

Conclusion

Thanks for checking out my short report on the regional Malaysia Airlines offering. Everything about this flight was in the fine to good range. The service was capably performed by a delightful young woman. The meal, except for the appetizer, was great. My gin and tonic had both gin and tonic ;) Reasonably comfortable seats, good IFE and an on time arrival.

Tomorrow will be my first and likely last chance to fly the MH 380 in First!

Information on the route Jakarta (CGK) Kuala Lumpur (KUL)

4 Comments

  • Comment 148643 by
    Caribel 114 Comments

    Seems you were another contestant in the CGK airport transfer wheel of misfortune. Being offered a seat means they really, really liked you. :)

    Don't be so sure you were served gin&tonic. In Indonesia, unless you see the bottle with the official tax stamp, any chemical may be inside that bottle.

    The questionable starter is the product of Asian interpretation of haute cuisine. Airline catering companies don't trust local ingredients and dishes to shine on their own. The fried fish is always a winner.

    Enjoying every chapter of your travel log!

    • Comment 327019 by
      socalnow GOLD AUTHOR 926 Comments

      Greetings Carlbel and thank you for reading and commenting.

      ..CGK airport transfer wheel of misfortune.
      - It is odd, isn't it? It reminds me of transiting MNL in NAIA T1 and I didn't want to pay the terminal fee as a transit passenger should not have to. I was taken to a strange office/storage room, asked to sit on a broken chair, and after many peoples' involvement I was allowed into the terminal without paying.

      Don't be so sure you were served gin&tonic.
      -Yikes, good to know for future trips.

      Enjoying every chapter of your travel log!
      -Thanks, stay tuned!

  • Comment 148811 by
    NGO85 1622 Comments

    Thanks for this great FR!

    Your transit sounds eerily similar to my last PVG transit where I am wandering through dark alley after dark alley in the bowels of the airport with no other people in sight. I’d have been leery to give up my passport so quickly…

    These seats are very US F style, reminds me of MU’s A320s. I think the footrest is for short people :) I’ve never used them myself for the reasons you said; there is no comfortable way to position yourself. The meal looks pretty ‘meh’ for regional J, I would have expected better from MH, but at least the taste of the curry was up to standard.

    See you for the next one (or previous one since I’m working backwards in this series!).

    • Comment 327188 by
      socalnow GOLD AUTHOR 926 Comments

      Greetings NGO85 and thanks for the comments.

      I’d have been leery to give up my passport so quickly…
      -Yes, I was extremely uneasy the entire time I was separated from my passport.

      The meal looks pretty ‘meh’ for regional J, I would have expected better from MH...
      -I agree. The CX J meals you have featured lately, while not very enjoyable, have been more substantial and with better presentation.

      Happy flying.

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