And here are the planned return flights on the 4th October: KL1798 MUC-AMS KL1057 AMS-BRS
You may have notice that these don't match this report's flight number. I was at Munich's central station wasting a few hours before heading off to the airport when I received a text message from KLM stating that my flight had been cancelled. I couldn't believe it as the outbound flight had run late and I nearly missed my connection in AMS. I therefore didn't think that anything else would go wrong on this trip. Instead of wasting time and money getting to the airport to rearrange my flight I rang KLM. This turned out to be a rather long 45 min wait in a telephone queue waiting to speak to somebody at the call centre. When I finally got through to speak to somebody, I was informed that there were no more available flights to get me back that day (Sunday). This was a little bit annoying as I was due to be at work the next day. The KLM representative then looked for the next available flight back. There was nothing available the next day either. The next available flight was on the Tuesday - two days later. I was told that KLM would reimburse the cost of hotels for the next two days but didn't provide any assistance with this. I was quite shocked that they weren't able to get be back sooner, it's not a remote place nor a far distance to travel.
Here are the rebooked return flight details: KL1796 14:05 MUC-AMS KL1053 16:40 AMS-BRS
The next task was to find somewhere to sleep for the next few nights. Firstly I checked with the hotel I had been staying in over the weekend on the outskirts of Munich towards the airport. They had a room available for the Sunday night but not the Monday. I checked online for available hotels. It seemed nothing was available on the Monday night due to an exposition being held that week. I booked a night in the city for the Sunday and headed back to Oktoberfest to enjoy some more beer and German music. I then decided that since there wasn't anywhere to stay in the city that I would head out into Bavaria and visit the Castle of Neuschwanstein perked on edge of the Alps. I'd always wanted to visit and here was the perfect opportunity with nothing to do and a free hotel. Thanks KLM!
So I arrived back in Munich a few hours before the flight only to discover there was some problem with the usually efficient German train network. Instead of the direct S-Bahn from Munich central station I had to get the U-Bahn to another station where I could then get the the S-Bahn, it was all a bit chaotic, luckily I speak German and I could understand the announcements made, otherwise it would have been more difficult.
I finally arrived at the airport. I was travelling from Terminal 1. The station is located just below the terminal.
The terminal is spit into different sections, I was flying from section D. The sections are all connected on the ground floor via travellators and there are a number of shops and places to eat around this area.
Escalators lead up to the check-in area and large posters display that free wifi is available in the terminals (it was however VERY slow to connect).
I was travelling with only hand luggage and headed straight to the security check. They seemed to be checking everyone quite thoroughly so it took a little longer than usual. Then I entered departures.
In contrast to landside there was only one cafe place here with a large queue as it was lunchtime.
Here's the departures board (sorry for the poor quality).
After passing the time a little bit boarding was announced
The boarding was done the standard way Sky Priority first. The air bridge also gave a view of the plane.
I was greeted onboard and I took my seat. Unfortunately and despite having originally had a window seat, I was assigned a middle seat.
The seat pocket contained the magazine and safety card
After take off the service began.
Nachos as on the outbound flight.
The flight was around 1:30 minutes and arrived into AMS on time.
Munich - MUC
Amsterdam - AMS
After the outbound flight was delayed and I nearly missed the connection to then have my return flight cancelled meant that this trip wasn't one of the best. Calling KLM took a very long time and no help was provided with finding hotels. I have had to put in a refund claim which has been accepted. A pretty poor show in general
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