Review of Air Europa flight Madrid Miami in Economy

Airline Air Europa
Flight UX097
Class Economy
Seat 15C
Aircraft Boeing 787-8
Flight time 09:25
Take-off 25 Jul 15, 15:25
Arrival at 25 Jul 15, 18:50
UX   #13 out of 21 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 95 reviews
Carlotherocks
Published on 17th November 2015
Hello everyone! This is my first report here of Flight-Report.com so I hope it will be good.

About two months before the trip, me and my family had decided to make a 5-week vacation in Florida. The first three weeks my sister and me had been attending to an English school in Fort Lauderdale in order to improve the language. Later we made a tour around Florida visiting Miami, Cape Canaveral, Orlando (Disneyland and Universal Studios obviously), St. Petersburgh, Naples and Florida Keys.
As soon as direct flights between Rome (FCO) and Miami with Alitalia were too expensive, the best solution seemed to be with Air Europa via Madrid. Surfing on an Italian aviation forum some weeks before leaving I discovered that Madrid-Miami route of Air Europa would have been operated with…….DREAMLINER

-Rome FCO - Madrid (Air Europa, Boeing 737-800)
-Madrid - Miami (Air Europa, Boeing 787-8) [YOU ARE HERE]
-Miami - Madrid (Air Europa, Boeing 787-8) http://flight-report.com/en/report-12208.html
-Madrid - Rome FCO (Air Europa, Boeing 737-800) http://flight-report.com/en/report-12214.html

I left from Rome the 25th July. Cause of my tiredness I didn’t take any photo of the flight between Rome and Madrid. I just took this picture out of Terminal 1 of Rome-Fiumicino Airport.
photo 0

When I got on the plane I gave the flight report form to the Purser and the Captain kindly filled it with a lot of information.
photo 01

But now let’s talk about this flight.
The transfer in Madrid was quite smooth and in a short time I reached the gate A2. Obviously my attention was immediately caught by the beautiful Dreamliner, painted in LOT Polish Airlines livery. This Boeing 787-8 (SP-LRF) is in wet-leasing from the Polish carrier and since April 2015 is used on the Air Europa’s daily route between Madrid and Miami.


The boarding started with a delay of about 20 minutes. Just boarded the crew informed us that the flight would have a delay of one hour for transferring passengers. I didn’t care about it (one hour more on that beauty!) and I took my seat, 15C. Having my sister at the window seat made me take some photos without any problem. I gave the flight report form to the beautiful blonde Polish hostess (no pic of her sorry) that seemed to be “worried” by that paper; after a bit of explanation she brought it to the Captain.
photo 5

After about 40/45 minutes we finally left. The IFE was activated soon after the take-off. The kind cabin crew started the lunch service about one hour and half after TO. They were extremely available with passengers. The main course was chicken served with mushrooms and rice. There was also a side of vegetarian cous cous, and a sickly sweet. The lunch was generally good, not more and not less than other Economy Class’ meals.
photo 6

After lunch I spent my time watching two movies (American Sniper and Kingsman), walking around the plane and trying to sleep.


Two hours before landing the snack was served. It was made of three small pizzas and a choice of drinks.
photo 10

Descending in Miami the weather started to change: from sunny to rainy and cloudy just landed. It was really impossible to take any picture in Miami for the fogged window.


While disembarking the plane the purser gave me back the flight report, filled listlessly.
photo 17T
The route to the Immigration Hall was incredibly long. As soon as we had gone to USA two years before and our VISA was still valid we had, fortunately, the possibility to use a fast-lane and in about one hour we were out of the airport.
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Verdict

Air Europa

7.5/10
Cabin8.0
Cabin crew7.5
Entertainment/wifi7.5
Buy-on-board menu7.0

Madrid - MAD

6.5/10
Efficiency7.0
Access5.0
Services6.0
Cleanliness8.0

Miami - MIA

4.8/10
Efficiency7.0
Access4.0
Services4.0
Cleanliness4.0

Conclusion

This was my second time flying with Air Europa but the first in Economy Class. My impression was generally good also because they use a new plane. The seat is comfortable and the IFE has a good choice of movies, some of them also in Italian.
The food was quite decent and the crew very good and kind. When they saw me walking to the galley for some water they asked me if I like the plane and stuff like this.
The plane is very quiet and so it's very easy to relax and sleep

Information on the route Madrid (MAD) Miami (MIA)

The contributors of Flight-Report published 8 reviews of 3 airlines on the route Madrid (MAD) → Miami (MIA).


Useful

The airline with the best average rating is American Airlines with 7.2/10.

The average flight time is 9 hours and 47 minutes.

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