Review of Edelweiss Air flight Zurich Havana in Economy

Airline Edelweiss Air
Flight WK32
Class Economy
Seat --
Aircraft Airbus A330-300
Flight time 11:45
Take-off 03 Dec 15, 13:45
Arrival at 03 Dec 15, 19:30
WK   #68 out of 93 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 68 reviews
SIN7
By 4535
Published on 24th December 2015
Decided to make a trip to Cuba. Glad I did.
Not too keen to fly on AF or KLM as I've taken on these carriers before. So LX/WK was it.
WK is much superior than any major carriers in Europe. Dare say that it's even better than EK and QR.

Flight was delayed from 1130 departure to 1345 ue to latre arrival of this a/c
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Boarded early before other passengers came in. It was 100% full
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IFE is touch screen AVOD. Lots to watch and listen. Not as many than ICE, but is more than sufficient for long haul.
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Wet towel before drink service
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Just leaving ZRH
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Lunch service
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Lunch
Two appetizers: Swiss ham and red bean cucumber salad.
2 choice of hot meal: pasta or veal meat loaf.
Raspberry cream
F/A offered a whole basket for pax to choose from 2 kinds of bread.
They offered twice during lunch. Very good!
The breads were outstanding too.
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Mid light snack
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Since it was a day flight, full drink service from the cart every hour after lunch.

Second meal before landing
Cold chicken and pasta salad.
Again bread basket with 2 bread variety offered twice.
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Instead of LX chocolate before landing, LX offered almond cake and post card
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Wonderful experience on WK.
Even on a very flight, crew were very polite, friendly and helpful.


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Verdict

Edelweiss Air

8.6/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering9.0

Zurich - ZRH

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Havana - HAV

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

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9 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 153150 by
    flyguysg 16 Comments
    WK food looks great! You mean they rolled out the drinks cart every hour to serve drinks?!! How were the crew?
    • Comment 330858 by
      SIN7 AUTHOR 12 Comments
      Hi, thanks for dropping by.
      The crew were very good. Interactive, friendly and helpful. They are a notch better than major European carriers and even the 3ME.
      Yep, drink carts were rolled out. Anyways, all alcoholic drinks are for purchase. Hence, it's a chance to make sales.
  • Comment 153154 by
    Benoit75008 7246 Comments
    Thanks for reporting this flight,

    Catering is perfect, ice cream is brilliant idea!!!
    I have impression this plane was pretty comfortable too. They seem to be better than LX.

    Wish you merry christmas
    • Comment 330859 by
      SIN7 AUTHOR 12 Comments
      Merry Christmas!!
      Agree, WK seems to be better than LX.
      WK has better IFE and more generous with their meals.
      I flew on LX to ZRH before taking WK to HAV. LX needs to upgrade its long haul a/c.
  • Comment 153160 by
    SKYTEAMCHC GOLD 9870 Comments
    Thanks for sahring this report with us. Edel
  • Comment 153197 by
    socalnow 978 Comments
    Thank you for this interesting report SIN7. As others have mentioned the catering looks quite good for economy. Bread from a bread basket and frequent full drink service are nice premium touches for economy. I know it's hard to tell from the pictures but the seat pitch looked decent too. Thanks again for sharing and happy flying.
    • Comment 330861 by
      SIN7 AUTHOR 12 Comments
      Hi,

      Yes, I was surprise by the bread basket service. When some airlines prepackage their bread on the tray leaving it cold and hard, WK serves 2 kinds of warm bread for pax to choose. I'm not that tall, so the pitch was good. I took the window seat, so was a bit restrictive. On my return trip, I was on the aisle seat, it was great!!
  • Comment 153232 by
    NGO85 GOLD 1917 Comments
    Thank you for sharing this unique report aboard WK!

    I wasn't expecting WK to serve HAV, is Cuba a popular tourist destination for the Swiss?

    The cabins look good on WK, the pillow patterns are really interesting. Seat pitch looks good and the overall hard product looks very good for a leisure/charter carrier. The catering also looks very good, very nice offerings for a TATL since the second meal actually has a real main (even if it is served cold). Even a real glass on the first tray, which is a very nice touch for Y.

    It's nice to know they exceed their parent LH :)

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