Our trip to TLS started out at our home airport of RIC with an almost three hour delay due to stormy weather. After getting rebooked to an earlier, but still 90 minutes late flight to CLT, we landed and immediately ran from our arrival gate to our departure gate for LHR. Thanks to a previous ground stop at CLT, we actually made this flight minutes before it closed! We had some serious doubts if our luggage would make it– but at least we would!
Our FA's could tell we had ran some distance and were quick to offer some bubbly refreshment…which I perhaps drank too quickly ;) My spouse somehow got sparkling wine in a plastic cup instead of the plastic stemware… I think it was because they had already dumped everything else out in preparation for departure!
This was my first trip in the PMUS Enovy cabin. I really like the setup and find it very comfortable and private.
As we enjoyed some bubbly refills, menus were distributed.
Amenity kit: AirCal
High quality pillow…better than what I have at home!
The excellent Bose noise cancelling headphones…
Warm nuts, and my usual, double vodka rocks, were served while flying over our home region.
My FA payed extra close attention to my drink level and kept bringing me bottle after bottle with fresh ice each time. Even after I told her I was done, she brought me more and told me to hang on to the bottles for my next flight :)
The dinner tray seemed a bit crowded with the salad and appetizer on it. After having flown UA a few weeks before in BusinessFirst, I could now appreciate having each course brought separately instead of all at once.
I had the Tilapia which was fantastic. Very flaky and moist underneath the breading.
My spouse went with the beef and it was very surprisingly moist, tender and a bit pink inside. The sauce really complimented the meat quite well.
I went with the cheese plate for after dinner– nice derby cheddar variety.
The mousse cake option was excellent.
After dinner I kicked my feet up to listen to an audiobook and put the air show on. Drifted off to sleep for a good 3-3.5 hours…
…and was very happy to wake up for breakfast feeling moderately with it!
Earlier I had ordered the omelette with sausage. It was rather watery and it tasted as if it were made from egg whites only. The potatoes were also a bit undercooked–but that always seems to be the case when I get whole potatoes on board.
My spouse ordered the granola and fruit plate and it far exceeded my expectations for freshness.
Invitations to the lounge were distributed along with Fast Track instructions. Immigration paperwork was left on my side table while I was asleep. Wouldn't need this as we were simply transiting.
Upon arrival we quickly made our way through security and enjoyed about a half an hour in the BA Lounge before going to our connecting BA flight to TLS.
Charlotte - CLT
London - LHR
After a very stressful and quick connection in CLT, this flight was truly relaxing and a wonderful start to our vacation. I slept far better in the PMUS Envoy bed than in the UA BusinessFirst. The higher quality pillow and duvet made a world of difference.
Though the dinner was delicious, my table was cluttered. I personally just like the service of getting segments of meals individually.
Service was attentive and friendly, but nothing memorable. In fact, as I write this report almost six months after the flight, I can't remember my FA's names and I generally do!
We really hope to use the AA arrivals lounge next time we travel to or through LHR!
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