Review of Delta Air Lines flight Atlanta Panamá City in Business

Airline Delta Air Lines
Flight DL393
Class Business
Seat 2A
Aircraft Boeing 737-800
Flight time 04:10
Take-off 02 Sep 15, 17:55
Arrival at 02 Sep 15, 21:05
DL   #35 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 679 reviews
757Fan
By 1872
Published on 13th March 2016
In September 2015, my wife and I took a wonderful trip to Panama, and we also had some really good flights with Delta. I thought I would write my first report on this site about our outbound flight from Atlanta to Panama City.

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View of the busy activity at Atlanta from the F Concourse during our layover from Minneapolis.

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View from 2A

The service on the flight to Panama City was excellent. The Flight Attendants on that flight were awesome, and took care of us very well up front. I really do find the service with Delta to be some of the best I’ve had, and throughout the whole flight, they were always so kind and attentive to our needs and requests. After we boarded, a pre-takeoff drink of either plain OJ or Mimosas was offered. If people wanted just champagne, that was okay too. I didn’t get the name of the brand served, and I’m not a huge champagne fan, but it hit the spot. Dinner orders were taken while still on the ground, and as I’ve forgotten Delta takes meal orders from the rear – forward, we were lucky to still be able to have a choice in food. That night, it was a choice of chicken or pasta, and I chose red wine as my drink after takeoff.

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Pre-takeoff Mimosas

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Atlanta is not quite JFK in the evening with long lines of planes waiting to leave, but we did have a short wait, before taking off to the west.

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The Queen being prepared for Paris … Sad that AF no longer has 747's in their fleet.

Shortly after takeoff, hot towels were offered, and I began to check out the in-flight entertainment on the portable IFE in the seat. The Delta 737-800 we were on had not gone through any cabin upgrades, so had the older, smaller size TV screens at each seat. Music and movie options were good, but seemed more limited it seemed, as opposed to a flight I had taken a month earlier with Delta on one of their newer 737-900’s. Maybe it was just the September selections didn’t much appeal to me …

Dinner was good, and we were hungry, so we ate everything on our tray. The chicken looked a bit bland and boring, but it was surprisingly okay with the lemon juice and squash. I wish Delta would upgrade the food more on these shorter range international flights with a bit more of a selection of choices, but it was still a decent meal. Desert was Ice Cream, and it was served separately after our trays were cleared away, which was a nice touch.

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The rest of the flight was smooth, and my wife and I relaxed, and prepared for our upcoming vacation. Landing was spectacular, as we passed by downtown Panama City on our way in, and could see all the lights of the city.

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Thanks for reading! Comments are welcome.

757Fan
See more

Verdict

Delta Air Lines

8.3/10
Cabin8.0
Cabin crew10.0
Entertainment/wifi7.5
Meal/catering7.5

Atlanta - ATL

9.8/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness9.0

Panamá City - PTY

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

Related

9 Comments

  • Comment 159623 by
    jetsetpanda 2294 Comments

    Thanks Matthew for sharing your first FR and welcome to the community of contributors. Overall great shots and I find the aerials approaching PTY captivating.

    A solid performance by DL. Meal looks decent but the dessert could use more enhancement. An ice cream sundae service would have been idea instead of just giving a tub.

    I guess you did not have a chance to visit the DL Clubs. Perhaps on your way back?

    • Comment 336447 by
      757Fan AUTHOR 599 Comments

      Thank you jetsetpanda for your welcome and kind words! I'm glad you enjoyed the report and looking forward to doing many more over the years!

      I agree with you on the ice cream sundae idea. I would have loved this, and this would definitely have made the flight that much better.

      We actually did spend quite a bit of time in the F SkyClub and the SkyDeck but I didn't take any photos from there on the out-bound leg. It was awesome! Definitely a great spot to spend a layover while at ATL.

  • Comment 159628 by
    beijinner 164 Comments

    Thanks for sharing!

    A pretty standard service for Carribean's destinations.

    Meal service look good but the ice cream could be enhanced.

    Congratulations on your first report, it was a pleasure to read it!

  • Comment 159636 by
    SKYTEAMCHC GOLD 8381 Comments

    Thanks for sharing this report.
    Delta really provides a good service and most of the time FAs are great.
    I also agree that the ice cream could be enhanced.
    I love the views of ATL at the begining of the report with a little crush for the now gone Air France B747.

    • Comment 336449 by
      757Fan AUTHOR 599 Comments

      Thank you for your comments! Yes, I'm always pleased with Delta, and this flight was no exception.

      Yes, it was very sad to see that Air France had retired their 747-400's from their fleet early this year, after we saw it pull in up close while on our layover. Nothing can beat the 747!

  • Comment 159721 by
    NGO85 1622 Comments

    Thanks for sharing your first FR with us Matthew and becoming a contributor too!

    “forgotten Delta takes meal orders from the rear – forward”
    - I thought this depended on flight number? Even (front to back) and odd (back to front)

    “but seemed more limited it seemed”
    - DeltaStudio seemed fine to me, not the easiest to navigate, but I felt better than I had seen on AA or UA. The ads on DL bother me a bit more on the IFE.

    Unfortunately, the flights down to Central America aren’t very long so the catering always mimics domestic flights. It’d be nicer if it was a coursed meal, but that’s only a dream.

    Overall a good flight on DL with excellent service, the one thing that always makes or breaks a flight and something DL has to their advantage (because of higher consistency from what I’ve heard).

  • Comment 159758 by
    KévinDC TEAM SILVER 5424 Comments

    Nice to see a report from you Matthew! Great pics and content! Just one tiny little criticism--the descriptions are best before the pics on this site. I was a DL frequent flyer for years, and a NWA fan before that from my time in Minneapolis, and always had great experiences. It's nice you got a 738 with PTVs. I've gotten stuck with 738s with overhead TVs before--it was kind of a gamble. I think DL has added PTVs to most of the 738 fleet since then, if not all of them. The catering looks decent, though the portions are on the small side. Love the pic of the pink clouds.

    Will there be a return flight FR? If so, I hope you include to bonus pics of Panama. I'm headed there for Memorial day weekend, so I'd be interested to see.

    Thanks for sharing!

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