The contributors of Flight-Report published 12 reviews of 1 airlines on the route Hanoi (HAN) → Paris (CDG).
The airline with the best average rating is Vietnam Airlines with 7.0/10.
The average flight time is 12 hours and 41 minutes.More information
Thanks for sharing this experience with us.
The A350 and the new cabins are a great improvement compared to the old product. The seat seems very confortbale and the cabin looks are nice.
For some reason most of the time Vietnam airlines crew are just average without any warmth toward passengers . They do the job and that's it.
The actering is ok but again nothing special, expect perhaps for your breakfast/brunch taht looks good.
I have quite many friends who are working for VNA as FA. Mostly they are in Y and local routes.
Thanks for the review.
I don't know why didn't they do the mood lighting. (even on 787). I'm wondering are those aircraft using the new L.E.D system?
The food seems better in 2016 now since your flight was in 2015. But yeah it is just okay. Probably they can't make it better because of the rate??? VNA is always known for the reasonable price. Even in C, J it doesn't cost that much. If you want to jump from D to C, it is just extra 200 bucks. some FA are really lovely as they are younger generation, especially the male FA. Most of the FA on J class are just paid for their position because their's parents work for the government (not sure if you understand what I mean). Some were really rude seriously, even though I was on J.
The wifi is launched now but I dont think you can use internet. You can only use it for texting such as Viber now as they don't want to invest on it now. They just want to have 'wifi' as Skytrax criteria for 4 star.
The IFE is basically a drag from the old 772 and 332. Unless they remove those fleets (hopefully in 2020), the IFE will be changed.
I'm surprised when you said it is 4 star now. As I still think it needs huge improvement. Before their FFP was amazing but it is just shit now.
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