Review of China Southern flight Nanjing Guangzhou in Business

Airline China Southern
Flight CZ3844
Class Business
Seat 2K
Aircraft Airbus A319
Flight time 02:15
Take-off 25 Mar 16, 17:30
Arrival at 25 Mar 16, 19:45
CZ   #21 out of 88 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 133 reviews
BobbieD
By 1199
Published on 9th April 2016
This flight is the first leg of my return journey from Nanjing to Manchester. This time I would be flying with China Southern to Guangzhou before my long haul with AF.

The outbound flights can be seen below:


outbound
MAN-AMS KL1094 - http://flight-report.com/en/report-13562.html
AMS-CTU KL891 - http://flight-report.com/en/report-13665.html
CTU-NKG 3U8993 - http://flight-report.com/en/report-13689.html
return:
NKG-CAN CZ3844 - this report
CAN-CDG AF107
CDG-MAN AF1668

I arrived at the airport by taxi which dropped me off right outside the check-in area.

photo IMG_4941photo IMG_4943photo IMG_4942


There was only a short queue for the "first class" check-in. When I got to the front it seemed to take quite a long time to get sorted and I was presented with my boarding card for this flight and it was explained that I would need to check-in again for my next legs once I got to Guangzhou. Strangely my bags were checked in all the way through to Manchester but I wasn't.

I headed to the security area and entered into the priority queue which proceeded swiftly.

Once through it headed through the departures area towards the lounge.



There seemed to be a number of different lounges for China Southern as I was directed to a particular one which was located above the shops. At the reception desk I was greeted in a not overly manner. The lounge seemed to be quite full and I thought I might be turned away, but luckily I was told to sit in one of the few remaining seats.

The lounge was quite full but the individual seats were comfortable enough. I logged on to the free wifi and searched for a plug socket, but there didn't seem to be one anywhere. The food counter seemed very bare, only a few random pre-packed snacks were available, but there was a decent selection of (non-alcoholic) drinks. No wine/beer or any kind.




After a while the boarding time was soon upon me, however there was no information stating it was time to board. I checked my phone to see what was happening.

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A small delay it seemed. Then the screen showed a delay.

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I waited

And waited

But no further information was given. I went to asked the staff, they said just to continue waiting.

I waited some more.

After another hour or more I asked again. Apparently we would be boarding in 10 mins. The departure was now going to be 2 hours late. Annoying, but I'd still have 2 hours to change in Guangzhou.

Typically, now there was hot food available at the buffet. But no time for me to eat any

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It looked quite good.

Heading to the gate, I joined the priority queue and was soon on-board.



Even on this rather small A319, the two rows of "first class" seats were nice and spacious with plenty of leg room

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In the seat pocket was the safety card, magazine as well as a list of prohibited items.



There were also some slippers

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I was offered a drink of green tea and a newspaper before departure.

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After take-off I was offered another tea and some nuts.

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As well as some in flight entertainment on a tablet. There were a number of films to choose from, many of which were chinese but also a whole range of films from other countries, but strangely no hollywood blockbusters. I chose to watch a German film.

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The food came soon after. I don't think there was a special vegetarian "first class" meal as it arrived in a foil tray. But it tasted fine.

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After a couple of hours we were approaching Guangzhou and luckily I had just finished my film before the tablet was taken off me. We seemed to circle the city of Guangzhou before landed giving a great view of the city and all the neon lights. It looked really exciting down there, perhaps somewhere to visit on a future trip.




We landed at the terminal 2 hours late, but the flight was pleasant enough.

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See more

Verdict

China Southern

8.0/10
Cabin9.0
Cabin crew8.0
Entertainment/wifi8.0
Meal/catering7.0

Nanjing - NKG

7.5/10
Efficiency8.0
Access7.0
Services7.0
Cleanliness8.0

Guangzhou - CAN

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

The lounge in Nanjing wasn't quite the relaxed experience it should be. The staff were quite rude on arrival and not very helpful regarding information about the late flight. The food selection was rubbish when I got there but the hot food seemed to be out in time for me to leave. There were no sockets to charge laptops and the internet connection intermittent.

The actual flight was comfortable and the food was ok. It was a really nice touch to have the tablet as in-flight entertainment. European short haul flights take note - good seats and in-flight entertainment. The only problem was the 2 hour delay.

Information on the route Nanjing (NKG) Guangzhou (CAN)

The contributors of Flight-Report published 3 reviews of 1 airlines on the route Nanjing (NKG) → Guangzhou (CAN).


Useful

The airline with the best average rating is China Southern with 7.6/10.

The average flight time is 2 hours and 11 minutes.

  More information

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