The airline with the best average rating is Delta Air Lines with 7.3/10.
The average flight time is 5 hours and 30 minutes.More information
In hindsight I wondered if it was worth the extra $300 to upgrade and I honestly think it was for a number of reasons, including the extra mileage and MQDs I need to get to Elite status. But more importantly the overall comfort is just worth it to me. I didn't drink $300 worth of prosecco and the sliders were certainly not worth more than $20 at an airport restaurant but knowing full well what economy is like, it was worth it to me to have a relaxing evening and space to stretch out and enjoy my flight rather than feel cramped in the back.
In a snapshot, here are a few points about this flight:
- A predeparture beverage (PDB) was offered upon boarding: orange juice or a premade mai tai with a pineapple and cherry garnish
- The rows are slightly staggered so that 1AB is a few inches further forward than 1CD. The hard bulkhead means there is very minimal legroom on 1AB but acceptable on 1CD.
- Row 1 is missing a window. There is space for two windows but there is only one located directly next to the window seat which requires you to stoop slightly and turn almost 90 degrees to look out
- Flying time was under 6 hours with service taking approximately 3 hours of that time so if you want uninterrupted sleep or just rest for your eyes, row 1 is right behind the galley and therefore the glaring galley lights are on for about half the flight
- In addition to the galley light, row 1 is easily within earshot of all crew conversation and has a bird's eye view to the entire service. You may or may not like to see behind-the-scenes
- A beverage service began approximately 15 minutes after departure with the Japanese ISM greeting each passenger and asking for their drink order - writing it down on the passenger manifest - and informing us that the meal was going to be beef sliders. "Will you join us for dinner?" she asked at least three of us.
- There are a wide variety of beverages but I am partial to sparkling wine/champagne. Onboard this flight we were served Mito by Ca' Di Rajo, an Italian winery. My partner initially ordered Fresca but when he saw the bottle he said he wanted a glass. I try not to be a pest to crew so I asked for a second glass in my broken Japanese. She said, "of course!" and poured him both a glass of sparkling wine and Fresca
- The dinner/snack service consisted of two beef sliders with a molasses cookie and potato salad. This particular flight is not worth the extra money if you're just looking for dinner alone, but it was nevertheless quite tasty
- The entertainment choices were respectable in first class with the tv monitors either in the seat back or the bulkhead wall. The screen is a little further back if you are in 1CD so if you have bad eyesight, it may make this point slightly annoying. The screens are, however, larger than economy with more entertainment choices
- With 24 seats, the beverage and dinner/snack service and subsequent clean-up took over an hour. By my observation, the meal was not widely welcome as many plates were returned only partially eaten. Of course, the later departure time might mean most have already eaten dinner
- The flight attendants are readily available in the first class cabin but will not disturb you. However, as soon as she saw I was awake, the ISM quickly knelt down next to me and asked if she could "offer...anything, tea or coffee?" I asked for coffee and she asked if I wanted cream and sugar. She brought my coffee already prepared in a glass coffee mug and then returned with the snack basket and asked if I would like to take something.