This trip was booked at the last minute out of whim and it happened during one of the busiest holidays in the U.S. - the weekend of the 4th of July.
SFO-LAS on UA Y - you are here LAS-SFO on UA Y+ - click here.
I left work at 15:00 and quickly stopped by my mobile phone company in order to purchase a new unit since the old one broke down just the night before. It was busy at the store and when I was done it was around 16:00. I then went home to pack my bags and drove off to the PARK SFO garage to drop off my car. The garage was already full and it took me a good 25 min. to find a spot. When I arrived at the airport, I went straight to the Premier Access line and thankfully it was not that busy. The regular line next to us was another story.
It did not take long to clear security and once inside I headed to the UA Club to meet my party. The dragon at the counter was robotic and indifferent. He scanned my boarding pass and said thanks when he returned my CM Platinum card. Inside it was crowded but there were several empty chairs in the back and around the bar area. The club by the rotunda has not been remodeled yet and still retains it "maritime" theme.
Furniture showing some "wear and tear".
I paid a visit to the buffet and I noticed that the improvements that were advertised about a year ago have taken a step back. There were two types of soup - tomato bisque and garden vegetable, one kind of snack mix, salad, shredded carrots, crudites, chopped tomatoes, cookies, lemon bars and fresh fruits The hummus and Texas "caviar" were not available. To this day I have not seen the salami slices anywhere and I'm beginning to think that this is an "urban legend". In addition, the juice dispensers were not working and the coffee machine only had three types of hot beverages with hot water being one of them.
I sat by the window and at least the views were decent.
This one is dedicated to Numero_2.
We left the lounge at 50 min. before boarding time and arrived at the gate with plenty of time to spare. I went to the podium to remind the agents that I was traveling with a passenger that needed extra assistance and they advised me that they have noted the request and will let us know when the time comes to board. I must say that if there are any improvements at UA, this was evident at the gate with friendly and smiling agents that truly made a stressful experience more bearable.
On the way to the gate.
Gate area with a promotional bear.
True to his word, an agent invited us to board first before the general announcement was made. A crew member greeted us as we walked aboard and we quickly settled into our tight seats.
Service on this short trip consisted of beverages and a pack of Asian style snack.
The flight was uneventful and we arrived 2 minutes behind schedule at 23:03 instead of 23:01.
We did some hotel hopping at two hotels. I will cover the first one which is Bellagio. We took a taxi and it ended up costing around $26 (EUR 23.52) with tips included. On our return from the other property the driver took the freeway route and that ended up being $35 with tips (EUR 31.06), so if you ever take a taxi tell the driver to avoid taking the freeway.
As expected during the holiday weekend, it was very busy during check-in. Thankfully a representative distributed bottles of water to those waiting in line and the agents were professional. We were upgraded to a quiet room in the Spa Tower.
Outside next morning.
Buffet @ Bellagio. Decent selection but functional ambience.
Roasted leg of lamb main dish.
Jean Philippe Patisserie. Great pastry shop inside the Bellagio. Expensive but worth it in my humble opinion.
United Airlines Red Carpet Club (Terminal 3)
San Francisco - SFO
Las Vegas - LAS
I thought that the UA Club catering during this particular visit has taken a step back compared to last year when the enhancements were announced. The malfunction of the beverage machines compounded to the poor impression and hopefully this is a one "off" type of situation while they upgrade the buffet according to the signs posted. Some staff members have an indifferent and at times grumpy attitude. I witnessed a teenage girl ask for something and one of the staff members replied "I'll do it later"
This was a typical short flight with minimum service, just a beverage pass with a snack. You can't ask for much for a flight of this length. Flight attendants were efficient and courteous which is a plus.
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