Review of Air Canada flight from Zurich to Toronto in Business

ACA

AC - Air Canada

Flight taken on 04 September 2016
AC879
09:40 08h 55m 12:35
Model Boeing 787-9
Class Business
Seat 7K
canadair2001
4,489 · 35 · 2 · 1

Date : 04 September 2016
Airline : AC- Air Canada
Flight : AC 879
Class : Business Class
Itinerary : Zurich (ZRH) - Toronto (YYZ)
Aircraft : B787 -900
Check In Area in ZRH :
A dedicated check in counter for Business class passenger/Star Alliance Gold :
Also Air Canada have a concierge in ZRH for Top tier client :


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Direction Terminal E view from the terminal:


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Entrance of the Swiss Senator Lounge :


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Terrace at the Lounge


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Breakfast buffet :


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Cooks are on duty for some a la carte :


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Seating Area :


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Movempick Ice cream yummy : never too early for an ice cream :


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Seating Area :


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Whisky Bar : quite empty at 9 AM .


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Time to board : Priority Line


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Excited to board the 789 for the first time :


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Cabin is pretty full today :
Business class is configured 1-2-1 :


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Business class seat :


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The seat is comfortable but not totally flat bed as the headrest doesn't go 100 % flat.
Large screen :


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Seat controls on the side of the seat :


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Quite large seat pitch .. enough to stretch lie flat :


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Amenities Kit : containing Body lotion, Lip balm, dental kit, socks, and eye mask :


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Menu were distributed :


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Main dish :
Lamb
Salmon,
Chicken,
Pasta
I choose the chicken.


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Welcome drinks and itinerary on the screen :


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Aperitif was served : Spicy Bloody Cesar with hot nuts :


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Appetizer was served :


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Main :


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Cheese :


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I skipped the desert, was already full :)
A little snack prior landing :


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Landing in Toronto Pearson:


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Hello Toronto
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Display all

Product ratings

Airline

Air Canada 8.8

  • Cabin8.5 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering8.5 / 10
Lounge

SWISS Senator Lounge E8.6

  • Comfort8.5 / 10
  • Meal/catering9.0 / 10
  • Entertainment/wifi8.0 / 10
  • Services9.0 / 10
Departure airport

Zurich - ZRH9.5

  • Efficiency9.5 / 10
  • Access9.5 / 10
  • Services9.5 / 10
  • Cleanliness9.5 / 10
Arrival Airport

Toronto - YYZ8.8

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10

Conclusion

The flight was very nice and smooth.
Hard product is very nice, except I feel the head rest could have been more comfortable.

The food was much better than excepted, maybe the only regrets is there were no snack bar during the flight in the galley.

The full service was offered in 3 languages : English, French and German .. quite rare for a North American carrier.

The new Senator lounge in Zurich is very nice except there is no champagne offered,
that should be usual for a lounge dedicated to the top client of Swiss and Star alliance.

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