Review of ANA flight from Frankfurt to Tokyo in Business

ANA

NH - ANA

Flight taken on 13 April 2017
NH224
20:45 11h 10m 14:55
Class Business
Seat 14K
canadair2001
5,698 · 48 · 2 · 5

Date : 13 April 2017
Airline : ANA
Flight : NH 224
Class : Business Class
Itinerary : FRA-HND
Aircraft : Boeing 777-300
Check in :
I check in directly in ZRH as I was flying via Frankfurt. Check in was fast. luggage directly sent to HND.
Transit in FRA was smooth, but a long walk between gates at least 15 minutes and long tunnel walk without escalator.
arriving at the lounge : LH SENATOR
Lounge :
The lounge is reserved for Star alliance Gold and First class star alliance in FRA :
The lounge in B non Schengen is probably the best in FRA : with a complete Bar and a SPA (offering services)
and good view on the planes :
View from Lounge :


photo img_5214photo img_5212photo img_5215

Glass of champagne before boarding :


photo img_5211

Our plane : B777


photo img_5209

Boarding :
Priorities were respected with First, Business, Gold and Economy :
View from the gate :



Gate boarding :


photo img_5220

Arrival in the cabine : spacious with blue tones :
Config : 1- 2- 1


photo img_5221

My seat : 14 K - Window seat and private :


photo img_5222

Amenities offered :
- Kit ( tooth brush, hand cream, face cream, lip balms
- cover
- Pillow not very firm
- slippers
- pyjama (on request)


photo img_5223

Head phone :


photo img_5234

Amenities :


photo img_5233

Seat config : quite large screen and enough space for me :



Screen :


photo img_5235

Pre - departure drink : Champagne or water : a bit disappointed on the plastic glass :


photo img_5232

Hot towel service :


photo img_5240

Security card :


photo img_5236

View from Window :


photo img_5238

Map :


photo img_5239

Menu were distributed with Japanese or Western food : I choose the JAPANESE :



View from cabin during service :


photo img_5252

Appetizer : was very nice


photo img_5253

Starter : was quite special but very fresh


photo img_5257photo img_5254

Main : was tasty but maybe quantity was small :


photo img_5255

Dessert : cake was a bit dry


photo img_5256

Snoozing until 2h before landing :


photo img_5258

Breakfast : was tasty and good:


photo img_5259 1

view from my seat :


photo img_5260photo img_5261 1photo img_5262 2

Approaching TOKYO :


photo img_5265

Arrival a head of schedule by 20 minutes : good.
After landing : taxing next to JAL 787 ':


photo img_5273

next to our plane :


photo img_5274

Welcome to Tokyo :


photo img_5275

keep following me :
Instagram/Sami.Air

Display all

Product ratings

Airline

ANA 9.1

  • Cabin9.5 / 10
  • Cabin crew9.5 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering8.5 / 10
Lounge

Lufthansa Senator Lounge B428.5

  • Comfort8.5 / 10
  • Meal/catering8.5 / 10
  • Entertainment/wifi8.5 / 10
  • Services8.5 / 10
Departure airport

Frankfurt - FRA8.3

  • Efficiency8.5 / 10
  • Access7.5 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Tokyo - HND8.8

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10

Conclusion

The lounge in FRA was better than excepted, LH improve the ground service recently I noticed.

The flight with ANA was lovely, the catering and the seat comfort was very good.

The FA were very discreet and professional.

I would take ANA again anytime, I understood why they score 5 * on Skytrax.

Keep following me :
https://www.instagram.com/sami.air/

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Comments (2)

  • Nice Report, thanks for sharing! ANA definitely has a nice Business class with both hard and soft product.

  • Great report ! :)

    Some comments - welcome drink in plastic cup ??? 1st time I see airline who combined champagne with plastic ...:(

    Strange and below standards.

    Also breakfast on tiny tray ...not a lot of for so long flight.

    So knowing they are 5 stars airline ... that experience is a little bit dissapointing.

    Service of LOT Polish Airlines in C class on route from Warsaw to Narita is much , much better.

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