Review of Qatar Airways flight from Denpasar to Doha in Economy

QTR

QR - Qatar Airways

Flight taken on 06 August 2015
QR961
00:20 09h 10m 04:30
Model Boeing 787-8
Class Economy
Seat
FConceicao
4,571 · 59 · 2 · 0

Hi! Welcome for my report from my previous holidays in Dubai, Hong Kong, Bali, Doha and Madrid last year. This report is about my Qatar Airlines flight from Bali to Doha
If you want to follow my trip check the other reports click in the link:
* EK192 * LIS-DXB * B777 Y * Click here
* EK386 * DXB-HKG * B777 Y * Click here
* HX709 * HKG-DPS * A333 Y * Click here
* QR961 * DPS-DOH * B787 Y * Click here * This Post
* QR149 * DOH-MAD * B788 Y * Soon
* TP1021 * MAD-LIS * A319 C * Soon
After spending almost 2 weeks at Bali I return to the airport to catch the night flight to Doha


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I'm was fully ready to return home but I saw something in the FIDS info area


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"NO OPERATION DUE TO THE VOLCANO ERRUPTION"


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Yep… unfortunately I didn't had had time to check the news about the Rinjani


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After pass the x-ray screening I arrived in the check-in area


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At the check-in counter they asked for the my phone number and informed which the flight was canceled and possibly will be operated on the next day
They also gave me a catering box and informed me that i'm going to stay in an Hotel nearby the airport: The best Y-class ever ehehe


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"My cabin" for this night


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With pool


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The facade of the Hotel


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Arriving at the airport


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Security screening before enter in the Airport Area


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The main Departure Terminal


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A long long queue to the check-in counter


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Always looking to the FIDS for updates


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And then the flight was delayed again due to Vulcano. It was expect to my flight depart at 12h30


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The lucnh was provided by the airline again


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Now with my boarding pass heading to security


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After Security


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The plane which is operate the earlier Qatar flight to Doha


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China Airlines, Garuda and Air Asia planes


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And my plane


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The boarding area


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The cabin


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And lets go after all the time waiting


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The amenities kit for economy class


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The catering cart


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The lunch


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Very nice mood lightning with the Qatar colors


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The lavatory


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The dinner


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A really big flight shown on the screen


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Even with satellite images


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It was a pleasure


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The business class


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The impressive and spacious cockpit of this Boeing 787


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The transfer area


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The main shopping area


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The famous teddy


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And this amazing beast


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Thank you for reading my report

Display all

Product ratings

Airline

Qatar Airways 9.0

  • Cabin10.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering8.5 / 10
Departure airport

Denpasar - DPS7.9

  • Efficiency8.0 / 10
  • Access7.0 / 10
  • Services8.0 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Doha - DOH9.0

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

After all this troubles Qatar handled very well and gave food, free accommodation and kept the flights and always informed the passengers about the situation which was happening. The other airlines like Air Asia, Jet Star, Silk and even KLM were standing before the check-in area saying for the going home and check the flight before return. Airlines like Qatar, Emirates and Singapore allowed the passengers to pass the security and came to the check-in are for gave them food and also provide transportation to the Hotel! It was my first flight with Qatar but I was very impressive who they treat me and only for this sure i'm going to fly more with Qatar! About the flight the economy class of QR is one of the best in the market and the crew were amazing. The only thing they need to improve a bit to be the best airline in Y is the catering and also the entertainment

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Comments (2)

  • Hello, FConceicao, and thanks for this FR!

    How very unfortunate that you had to go through all the hassle because of the volcano eruption! At least Qatar handled the situation pretty well considering the available resources. So passengers of Singapore, Emirates, and Qatar were all put in the same hotel?

    The seating configuration looks awfully cramped there! Guess they have to make their 787-8 profitable somehow.. Though I'm glad they upized the capacity on the DOH-DPS route with 1 A330-300 and 1 777-300ER. That should provide passengers with more space for themselves.

    The meal service looks like something one would get on KLM economy. Plastic cutlery and the very small portion of the food.. Not something one should expect from a 5-star airline in my opinion. But then again suppose for the leisure market it's not exactly terrible.

    It's a nice touch that they distribute passengers real amenity kits to use on the flight, and it doesn't look half bad too! In the future when possible please give is a tour of the amenity kit. What's in it, and who the products are by.

    Thanks again, and happy flying!

  • Thanks for sharing this FR with us!

    All things considered, QR did a very nice job handling the flight cancellation. Sounds like it was all handled professionally with meals and lodging.

    The ME3 aren’t so practical for Americans, but QR is the one that I find to have maintained the highest level of in-flight service. The meal looks really good and they have very nice looking cabins. The comfort kit in Y is a really good gesture. They are fully deserving of the 10 Cabin comfort rating.

    No pre-arrival snack on a flight of this length?

    Thanks again for this FR!

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