BACKGROUND
Hi Everybody! Welcome to my flight-report series on my trip to Mexico last month. I booked these flights with Aeromexico at the last minute from SFO-MID (Merida), via GDL on the way there and MEX on the way back. I had one-hour connections both ways. Originally, my routing looked like this:
SFO - GDL AM 663
GDL-MID AM 2107
MID-MEX AM 516
MEX-SFO AM 664
However, we missed our connection at GDL (long story, will explain later in flight-report), we rerouted GDL-MEX-CUN instead of GDL-MID for the remainder of our journey, while retaining the MID-MEX-SFO itinerary on the return leg. Our routing now looked like this:
SFO-GDL AM 663 HERE
GDL-MEX AM 225 HERE
MEX-CUN AM 445 COMING SOON
MID-MEX AM 516 COMING SOON
MEX-SFO AM 664 COMING SOON
Here's our old routing:
And here's our new one:
Also, this flight-report is dedicated to the AM customer service team at GDL who helped reroute us on this flight. A big shout-out should also go specifically to Carlos, who went above and beyond by calling our hotel to let them know to cancel our airport transfer.
FLIGHT REPORT
SUMMERY
AM is a good airline for Mexican domestic travel although admittedly I've never travelled on their much cheaper rivals (Volaris, Interjet, etc)
Crew is helpful and efficient. However, on AM CONTIGO, language skills are a problem.
IFE is good. The PTV touchscreens are very responsive and the display size is large. The selection is good too, and the system is easy to navigate.
The cabin is clean (except for the tray tables), comfortable, and modern.
The catering, however, is not perfect. The quality could be improved on.
GDL is great as a departure airport, but my bad experience at customs brought it's efficiency score down to 4.5/10 despite my good experience with security.
MEX is good too. No complaints there.
Thanks for reading this FR and place drop me a line in the comments section!
AM is a good airline for Mexican domestic travel although admittedly I've never travelled on their much cheaper rivals (Volaris, Interjet, etc)
Crew is helpful and efficient. However, on AM CONTIGO, language skills are a problem.
IFE is good. The PTV touchscreens are very responsive and the display size is large. The selection is good too, and the system is easy to navigate.
The cabin is clean (except for the tray tables), comfortable, and modern.
The catering, however, is not perfect. The quality could be improved on.
GDL is great as a departure airport, but my bad experience at customs brought it's efficiency score down to 4.5/10 despite my good experience with security.
MEX is good too. No complaints there.
Thanks for reading this FR and place drop me a line in the comments section!
2 Comments
You were lucky to get an AM bird with the new cabins and IFE, kind of a waste on a short hop like this. Would’ve been better on the previous flight.
Other than the disgusting tray table, really can’t see too much wrong with AM, thanks for sharing this FR with us!
Login to post a comment.