Review of TAP Air Portugal flight Lisbon Helsinki in Business

Airline TAP Air Portugal
Flight TP797
Class Business
Seat 1A
Aircraft Airbus A320
Flight time 04:20
Take-off 07 Oct 16, 21:40
Arrival at 08 Oct 16, 04:00
TP   #83 out of 137 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 204 reviews
FConceicao
By 1448
Published on 4th December 2016
Hi, This is my flight report from Lisbon to Helsinki with TAP Portugal, the Portuguese Flagship Airline, and member of Star Alliance, in Business Class.
The fligh duration was 4h20 and arrived on time.
Check also my trip report in Helsinki: Lost whit Fabio

MORE ABOUT THE FLIGHT


Airline: TAP Portugal – Flight: TP797 – Route: Lisbon – Helsinki
Check-in: 6 – Time: 20h15
Seat: 1A – Class: Business
Boarding: 21:10 – Gate: 24
Scheduled Departure: 21h25 – Actual Departure: 21h40 (15min delayed) – Runway: 03
Scheduled Arrival: 04h00 – Actual Arrival: 04h00 (On time) – Runway: 04L
Disembarking: 04h10 – Baggage Claimed: 04h25
Aircraft: CS-TNN – Type: Airbus 320-214 – Name: Gil Vicente – Age: 14y

CHECK-IN & SECURITY


I arrived in the Airport at 8:10pm and checked-in in TAP Portugal business class and Economy Plus class Check-in area in the entry of the Airport. After the quick check-in I went to security priority access and the process was very fast with no queues.

Departures entry
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FIDS
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Check-in area for TAP Portugal Business Class, Economy Plus and also to Oporto flights
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After check-in is time to go to the security
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Check-in area for Economy Class
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Way to the Security priority access
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DEPARTURES


Lisbon Airport Departures area is a renovated area, full with free-shops, also with very known international brands and a food-court.

Duty Free stores just after security


Food Court
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LOUNGE


Although Lisbon Airport is the main hub of TAP Portugal, the airline doesn’t have any own Lounge, so I went to ANA Airport Lounge, located above the Food Court.
The lounge have 2 seating/relaxation areas, a zone with 3 computers, smoking room, shower facilities (located in the bathroom). In terms of food and beverages its very limited. The dining area was also very dirty because anyone took away the dirty dishes during the time I stayed there (like 30min).
In my opinion TAP deserves better in their own hub

Entry
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Magazines Rack
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Food


Dirty dining area
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Seating area


Bathroom and Showers
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Multimedia area
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BOARDING


At boarding gate was announce that the flight going to be delayed for 20min because of the late arrival of the aircraft and so the boarding started 20min delayed.

The aircraft for that night
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Boarding area
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My boarding pass
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In the way to the aircraft
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FLIGHT


I was seated at 1A, in business class and had all the row for me.

My seat


Lavatory for Business Class
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The cabin in the end of the aircraft
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CATERING


For dinner in Business Class they had just one option: Starting with a Salt Cod Confit and Green Salada, the main course was Ricotta Bauletti Pasta with Béchamel Sauce and Pistachios and ended with Chestnut Pudding. They also have a good selection of Portuguese wines: Luís Pato Blanc de Blancs Sparkling 2015, Quinta da Alorna White 2015, Esporão Verdelho White 2015, Dona Maria Red 2013 and Vale da Raposa Red 2014.

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ARRIVAL


I arrived by the south in the most remote runway. Then the aircraft taxied to the Gate, in the opposite side of the airport. The disembarking was really fast and the baggage claiming was also very quick.

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Thank you for reading

See more

Verdict

TAP Air Portugal

9.0/10
Cabin8.5
Cabin crew10.0
Entertainment/wifi8.5
Meal/catering9.0

Independent Lisbon Lounge

4.3/10
Comfort6.0
Meal/catering2.0
Entertainment/wifi5.0
Services4.0

Lisbon - LIS

7.9/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness6.5

Helsinki - HEL

7.9/10
Efficiency9.0
Access7.5
Services7.0
Cleanliness8.0

Conclusion

That was a very nice flight with TAP. The Business Class service continues very good but TAP must create their own Lounge at Lisbon because the ANA lounge is a thousand miles away from the oldest TAP lounge.

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