Review of SWISS flight Frankfurt Zurich in Business

Airline SWISS
Flight LX1069
Class Business
Seat 4A
Aircraft Airbus A320
Flight time 00:50
Take-off 17 Feb 17, 08:50
Arrival at 17 Feb 17, 09:40
LX   #25 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 759 reviews
socalnow
By 813
Published on 3rd March 2017
Greetings Flight Reporters and thank you for stopping by this report.

I am starting with my most recent flights and will work my way back to the FR that I abruptly abandoned. This trip was a RTW that came about as an excuse to enjoy some quality Lufthansa lounge and airplane time and pop in on the Swiss First Class Lounge on the E gates in Zurich. A recent Aeroplan promo had a bonus for moving Starpoints to Aeroplan. When combined with the bonus Starpoints that SPG provides on airline transfer partners is was not a terrible value.

Some of the reports will be a little light but I think with the lounge additions they will be sufficient to interest someone. They did me.

The routing and procurement method were as follows:

Delta Air Lines LAX-MSP 737-900ER First (Cash- No Report)
Delta Air Lines MSP-LGA MD-88 Economy Comfort (NRSA - No Report)
Lufthansa JFK-FRA B747-8i Business (United Miles - Here)
Swiss FRA-ZRH A320 Business and Lufthansa Business Lounge (United Miles - This Report)
Swiss ZRH-FRA CS100 Business and Swiss First Class Lounge on the E gates (Aeroplan - Here)
Lufthansa FRA-PVG A380-800 First and LH First Class Lounge and Terminal (Aeroplan - Here)
ANA PVG-NRT B787-9 Business and Air China Business Class Lounge (Aeroplan - Here)
Delta Air Lines NRT-PVG B767-300ER Business and Delta Sky Club (NRSA - Coming Soon)
Delta Air Lines PVG-LAX B777-200ER Business (NRSA - Coming Soon)

Please forgive the lack of customary detail in this volume but I have included it as it's part of the larger story.

It's very early in the morning here in FRA as we resume this story and while it's only 21:00 the day before at home I'm still quite spacey. I'm not familiar enough with FRA to know where to go and when I'm required to pass security or passport control so it's always a surprise when I arrive at one of those barriers. In this case I just followed the signs to "Lufthansa Lounges" and trekked down the Z gates as we were parked at the most distal gate. I found a facility that was labeled Lufthansa Business and proceeded inside.

The lounge dragon lived up to the affectionate nickname. She was visibly perturbed that I would present myself at this lounge when my connecting flight leaves from an A gate and I have to clear passport control to get there. I pointed out that I have 3 hours so it should be possible to accomplish this in that time frame. I was allowed to proceed but it was made clear that I have done something sub-optimally and that is not the Lufthansa way.

I made a direct path to the shower suites of which there were many. After grooming my poise was restored and I had a look about the facility. I was informed by the upstairs lounge dragon "no pictures" so I smiled and nodded and continued my picture taking. It's a very nice looking space and at this early hour there were very few inhabitants.



Some nice lounging areas.

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After a while I decided to make the walk to the departure gate not knowing how much time it would take to clear immigration. Turns out it was very quick.

I spotted the Delta BCF 767-400ER inbound from DTW.

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I tried to get a shot of the statuesque Boeing that delivered me here but was not very successful.

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Sunrise over FRA.

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I stopped by the lounge nearer to my gate and it was significantly more crowded. I had a snack from the limited food offerings. The coffee was made by a real person. There was one hot dish on offer, but it was an unappealing scrambled egg dish.

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The Swiss A320 inbound from ZRH that would mark my first time flying with the carrier.

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Boarding was slightly delayed but after a call for those needing extra time Business was invited to board.

The cabin is very bright looking but cramped of course. At least I had an entire row to myself so using the loo wasn't a bother to anyone. (Pictures taken in flight rather than during boarding)

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A PDB was presented along with a packaged towel.

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The flight boarded quickly and was not at capacity. J was 50% and Y was probably 70%. We pushed from the gate on time.

Taxi and takeoff were expedient and soon the crew was released and started service in a very compressed flight time. Flight Aware shows wheels up time on this day of 30 minutes.

A well appointed cold plate was on offer for breakfast today with bread passed from a basket. I accepted the tray along, with about half of the J passengers, more out of curiosity and amazement that a 30 minute flight has any catering. Being a US based flyer I'm used to only receiving excuses on 30 minute hops. I stayed with water as my beverage of choice however after the food service coffee and tea were offered.

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Seemingly as soon as we leveled off the decent began. We punched throught he clouds to reveal the bucolic Swiss landscape.

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It was raining at ZRH and after touching down on 14 we had moderate taxi time to the B gates.

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I was off in a brisk pace and through passport control and down to the train to E.

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We'll leave off there but do return for a look at the lovely Swiss lounge and a trip on the C Series.
See more

Verdict

SWISS

6.9/10
Cabin6.5
Cabin crew8.0
Entertainment/wifi5.0
Meal/catering8.0

Lufthansa Business Lounge Z50 - Z

7.3/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi7.0
Services8.0

Frankfurt - FRA

7.9/10
Efficiency7.5
Access8.0
Services8.0
Cleanliness8.0

Zurich - ZRH

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Conclusion

It was a brief introduction to Swiss but i was left with a positive impression.

The Ground Service: I was a bit somewhat taken aback by the LH agents at the lounge. Scolded for using the lounge in the first place and then scolded for taking pictures in an empty lounge before 6am was not a warm welcome.

The Lounge(s): The Z gates lounge looked new and it was very spacious. I liked the clean lines of the design.The A gates lounge was exceptionally crowded but did have a bar to get hand made coffee drinks, which I took advantage of.

The Cabin: On the positive side it's bright and clean. The negative side being hte seats are hard and pitch is poor. For a 30 min. flight it was not a hardship.

The Crew: Very good show. Smiles and high energy greetings. Clam and courteous service despite the compressed time in which to provide food and beverages for the 8 or so of us in J.

The Food and Beverage: When you are conditioned by teh US majors to have no expectations it is not hard to exceed them. The "meal" was completely adequate.

Overall: I'm glad I had a chance to fly with Swiss and I am looking forward to their lounge and a ride on their C Series!

Thanks for reading, stay tuned for the next segment, and happy flying.

Information on the route Frankfurt (FRA) Zurich (ZRH)

The contributors of Flight-Report published 6 reviews of 2 airlines on the route Frankfurt (FRA) → Zurich (ZRH).


Useful

The airline with the best average rating is SWISS with 7.8/10.

The average flight time is 0 hours and 54 minutes.

  More information

6 Comments

  • Comment 388296 by
    Razza_Pr 216 Comments

    Hello, Socalnow, and thank you for this FR.

    Food? On board a European carrier? In a very short intra-Europe flight? Doth my eyes deceive me? Perhaps it's because this was a breakfast flight? Top marks for LX on this one.

    Also, a personal welcome to my hometown. Hope you enjoyed your time there, even if it was very brief :)

    Cheers!

    • Comment 388322 by
      socalnow AUTHOR 979 Comments

      Greetings Razza_Pr and thank you for dropping a note.

      "Food? On board a European carrier? In a very short intra-Europe flight? Doth my eyes deceive me?"
      -Your reaction makes me think this is not the norm? I don't fly very much in European J class so I don't know any better, but I was surprised and pleased.

      "Also, a personal welcome to my hometown. Hope you enjoyed your time there, even if it was very brief :)"
      -Too brief. Lovely home airport you have and I'm quite wowed by your flag carrier as well.

      Thanks again and happy flying.

      • Comment 388332 by
        Razza_Pr 216 Comments

        "Your reaction makes me think this is not the norm?"
        -It strikes me as news, because I thought they'd be too cheap for that. But then again, to be fair, I too don't fly Euro-J often, as I usually fly in economy/private depending on the job requirements. But very rarely Euro-J.

        "Lovely home airport you have and I'm quite wowed by your flag carrier as well."
        -Glad you liked both. Maybe you'll find that we also make good watches, chocolates, and cheese? :P Though I actually live and work in the UK, thus making LTN/LHR my home airport(s) :D

        Cheers!

        • Comment 389449 by
          socalnow AUTHOR 979 Comments

          "Glad you liked both. Maybe you'll find that we also make good watches, chocolates, and cheese? :P "
          -Ha, you forgot about pocket knives with many tools! ;-P

          Thanks Razza always enjoy your insight and banter.

  • Comment 388306 by
    hometoyyz SILVER 542 Comments

    Hooray for Euro-J! Thanks for sharing this on, Socal.

    I was also very surprised to see the catering on a flight this short -- and for it to look good, at that. Gotta love that German lounge hospitality!

    Looking forward to getting your impressions of the LX C-Series, and the rest of the series. Thanks again for sharing!

    • Comment 388323 by
      socalnow AUTHOR 979 Comments

      Mr. Toronto, it has been too long. I sure am loving your prolific contributions to this site. Thank for the edification and substantial chuckles along the way.

      "Gotta love that German lounge hospitality!"
      -Isn't that the truth! That dynamic disappears in the other lounges I visited that day...hmmmm.

      Thanks for dropping a note and happy flying.

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