Review of American Airlines flight from Madrid to Miami in Business

AAL

AA - American Airlines

Flight taken on 11 February 2017
AA069
12:20 10h 00m 16:20
Class Business
Seat 10B
paccalof
2,658 · 15 · 0 · 3

AA B772 old Cabin. With no IFE onboard, no headset, not magazines. Was like return to 1990.



The service started and i choose the lamb. For the first time in my life i had to return this lamb. Was horrible, smelling like a old lamb and cooked boiled or something. not texture, no taste. Horrible experience.


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The FA let me take Chicken or Vegetable something, guess what?..


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The Spanish lady at my side change to other seat so i took this picture. I really love it.


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The second meal was a hot one too. Kind of sandwich maked with egs with ham and cheese and a chocolate puding. I Hated the new menu


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Arriving to MIA.


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Display all

Product ratings

Airline

American Airlines 2.6

  • Cabin1.5 / 10
  • Cabin crew5.5 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering3.5 / 10
Lounge

Iberia Velázquez Premium Lounge5.3

  • Comfort4.0 / 10
  • Meal/catering4.5 / 10
  • Entertainment/wifi6.5 / 10
  • Services6.0 / 10
Departure airport

Madrid - MAD6.8

  • Efficiency6.5 / 10
  • Access8.0 / 10
  • Services6.5 / 10
  • Cleanliness6.0 / 10
Arrival Airport

Miami - MIA5.0

  • Efficiency5.5 / 10
  • Access6.5 / 10
  • Services6.5 / 10
  • Cleanliness1.5 / 10

Conclusion

With the new Advantage program i won 10k miles for this flight, and i wrote a complaint for the IFE and i won 15k miles. So, how is possible? You earn more for to make a claim than to fly. Just with AA.
The food experience was owfell and the cabin was the oldie.

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