Review of ANA flight Frankfurt Tokyo in Business

Airline ANA
Flight NH224
Class Business
Seat 14K
Aircraft Boeing 777-300ER
Flight time 11:10
Take-off 13 Apr 17, 20:45
Arrival at 14 Apr 17, 14:55
NH   #12 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 201 reviews
canadair2001
Published on 9th May 2017
Date : 13 April 2017
Airline : ANA
Flight : NH 224
Class : Business Class
Itinerary : FRA-HND
Aircraft : Boeing 777-300

Check in :

I check in directly in ZRH as I was flying via Frankfurt. Check in was fast. luggage directly sent to HND.

Transit in FRA was smooth, but a long walk between gates at least 15 minutes and long tunnel walk without escalator.

arriving at the lounge : LH SENATOR

Lounge :
The lounge is reserved for Star alliance Gold and First class star alliance in FRA :

The lounge in B non Schengen is probably the best in FRA : with a complete Bar and a SPA (offering services)
and good view on the planes :

View from Lounge :
photo img_5214photo img_5212photo img_5215

Glass of champagne before boarding :
photo img_5211

Our plane : B777
photo img_5209

Boarding :
Priorities were respected with First, Business, Gold and Economy :

View from the gate :


Gate boarding :
photo img_5220

Arrival in the cabine : spacious with blue tones :
Config : 1- 2- 1

photo img_5221

My seat : 14 K - Window seat and private :
photo img_5222

Amenities offered :
- Kit ( tooth brush, hand cream, face cream, lip balms
- cover
- Pillow not very firm
- slippers
- pyjama (on request)

photo img_5223

Head phone :
photo img_5234

Amenities :
photo img_5233

Seat config : quite large screen and enough space for me :


Screen :
photo img_5235

Pre - departure drink : Champagne or water : a bit disappointed on the plastic glass :
photo img_5232

Hot towel service :
photo img_5240

Security card :
photo img_5236
View from Window :
photo img_5238

Map :
photo img_5239

Menu were distributed with Japanese or Western food : I choose the JAPANESE :



View from cabin during service :
photo img_5252

Appetizer : was very nice
photo img_5253

Starter : was quite special but very fresh
photo img_5257photo img_5254

Main : was tasty but maybe quantity was small :
photo img_5255

Dessert : cake was a bit dry
photo img_5256

Snoozing until 2h before landing :
photo img_5258

Breakfast : was tasty and good:
photo img_5259 1

view from my seat :
photo img_5260photo img_5261 1photo img_5262 2

Approaching TOKYO :
photo img_5265

Arrival a head of schedule by 20 minutes : good.

After landing : taxing next to JAL 787 ':
photo img_5273

next to our plane :
photo img_5274

Welcome to Tokyo :
photo img_5275

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Verdict

ANA

9.1/10
Cabin9.5
Cabin crew9.5
Entertainment/wifi9.0
Meal/catering8.5

Lufthansa Senator Lounge Term B Non-Schengen (Next To gate B42 – Bar City Lights)

8.5/10
Comfort8.5
Meal/catering8.5
Entertainment/wifi8.5
Services8.5

Frankfurt - FRA

8.3/10
Efficiency8.5
Access7.5
Services8.5
Cleanliness8.5

Tokyo - HND

8.8/10
Efficiency9.0
Access9.0
Services8.5
Cleanliness8.5

Conclusion

The lounge in FRA was better than excepted, LH improve the ground service recently I noticed.

The flight with ANA was lovely, the catering and the seat comfort was very good.

The FA were very discreet and professional.

I would take ANA again anytime, I understood why they score 5 * on Skytrax.

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Information on the route Frankfurt (FRA) Tokyo (HND)

The contributors of Flight-Report published 14 reviews of 2 airlines on the route Frankfurt (FRA) → Tokyo (HND).


Useful

The airline with the best average rating is ANA with 7.9/10.

The average flight time is 11 hours and 15 minutes.

  More information

2 Comments

  • Comment 396933 by
    KévinDC TEAM SILVER 5331 Comments

    Nice Report, thanks for sharing! ANA definitely has a nice Business class with both hard and soft product.

  • Comment 397021 by
    Adiko 1 Comments

    Great report ! :)
    Some comments - welcome drink in plastic cup ??? 1st time I see airline who combined champagne with plastic ...:(
    Strange and below standards.
    Also breakfast on tiny tray ...not a lot of for so long flight.
    So knowing they are 5 stars airline ... that experience is a little bit dissapointing.
    Service of LOT Polish Airlines in C class on route from Warsaw to Narita is much , much better.

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