Review of Asiana Airlines flight Seoul Hong Kong in Business

Airline Asiana Airlines
Flight oz745
Class Business
Seat 4D
Aircraft Airbus A330-300
Flight time 03:50
Take-off 28 Apr 17, 19:40
Arrival at 28 Apr 17, 22:30
OZ   #41 out of 113 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 96 reviews
canadair2001
Published on 21st June 2017
Date : 28 April 2017
Airline : Asiana
Flight : OZ 745
Class : Business Class
Itinerary : INC -HKG
Aircraft : A333


Check in :
The check in was quite quick with dedicated line for First, Business and Star Gold :
First counter
photo img_6048
Business counter :
photo img_6049
Star Gold :
photo img_6050

After check in they show me the 2 lounges available : Business and First :
photo img_6051

After quick custom check and security lets go visit the Business lounge :

Asiana Business Lounge
photo img_6052

In term of seat capacity : very crowed, very few seat left and very busy environment
Food offer : pretty basic not too much to eat
Drinks offer : basic liquor , wine and no champagne

Some pictures :


The business lounge is quite disappointing in term of offer and capacity.

The good thing is you can go to the First lounge for an extra 30 $ :

Asiana First Lounge
lets go visit the first lounge : photo img_6065photo img_6066

Entrance
photo img_6067

The lounge looks like a library :
Seat : quite empty and lots of seat available
Food : quite a good offer : buffet style
Drinks : some premium drinks + champagne (Moet)

Some pictures :
photo img_6088 1
://flight-report.com/media/photos/1498008066XIWH/img_6071.jpg"/>


I took a champagne and some ice cream :
photo img_6083

After some time was time to board : quite fast
photo img_6088 1

view of the plane :
photo img_6089 1

On Board :
The config on this A330 is 2-2-2 mostly used for regional Asian flights :
photo img_6091

My seat : essentially angle seat but not flat :
photo img_6092

Slippers were offered :
photo img_6093 1

The screen :
photo img_6094 1

Itinerary :
photo img_6097

Welcome drinks :
photo img_6098 1

Security card :
photo img_6099 1

Menus were distributed :
Food:


Korean and western were offered

Drinks:


I choose the fish (Korean)

Food is served :
Starter
photo img_6112 1

Main:
photo img_6113

cheese:
photo img_6114

Dessert :
photo img_6115 1

The food was very good for a flight of 3h30 and cheese plate was a surprise too.

We unfortunately landed 40 minutes late and had some problem with the TV system :
photo img_6102 1

Luggage arrive on time in HKG

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Verdict

Asiana Airlines

7.3/10
Cabin7.0
Cabin crew8.0
Entertainment/wifi5.5
Meal/catering8.5

Asiana Airlines First Lounge

7.5/10
Comfort8.0
Meal/catering7.5
Entertainment/wifi7.0
Services7.5

Seoul - ICN

8.9/10
Efficiency8.5
Access8.5
Services9.5
Cleanliness9.0

Hong Kong - HKG

8.8/10
Efficiency8.5
Access9.0
Services8.5
Cleanliness9.0

Conclusion

Was my 1st flight with Asiana and had some high expectation :

The Business lounge in Incheon is quite disappointing but the first lounge for 30 $ usd is worth paying the extra.

The Asiana flight was smooth and food quite good, except some Tv problem, the comfort was good for a 3h30 flight long.

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Information on the route Seoul (ICN) Hong Kong (HKG)

The contributors of Flight-Report published 21 reviews of 8 airlines on the route Seoul (ICN) → Hong Kong (HKG).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 3 hours and 50 minutes.

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