Review of LATAM flight Madrid Frankfurt in Business

Airline LATAM
Flight LA704
Class Business
Seat 4F
Aircraft Boeing 787-9
Flight time 02:35
Take-off 19 Jul 17, 15:05
Arrival at 19 Jul 17, 17:40
LA   #66 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 138 reviews
Jett Tyler
By SILVER 1958
Published on 25th August 2017
LATAM 787 in Business

So I was celebrating 100 Flights and I decided to go for 2 days in Madrid.

The plan was to do a British Airways Boeing 777 (my 1st flight was one, as would my 100th Flight be) then return on the Iberia Airbus A340 the following afternoon.

I was recommended to look into LATAM's MAD-FRA service as the flight often sold really cheaply. So I browsed, the flight had a 3 hour gap in Frankfurt and was £75 return in economy!

photo cc-bgk

A week before I flew, LATAM e-mailed me informing me they offer an Upgrade opportunity. I could bid from $35 to $150 (which I had to work an estimate into GBP) and I placed a bid for $90 to upgrade from economy on my LA704 (MAD-FRA) flight to Business…. I heard diddly-squat all from them.

A review of my BA 777 flight will be done separately (watch this space)

I ended up connecting quite efficiently in Madrid, I found a window in MAD's Terminal 4S.

photo spotting placephoto madrid barajas

Subsequent spotting session during my layover ensued… I saw a mix of Spanish, European & American airliners, All heading to somewhere exotic!



I went to my gate to find the Boeing 787-9 awaiting me! It was CC-BGK that would be my ride to & from Frankfurt.

photo cc-bgk

As I boarded at the end of the que of 200 odd passengers, my E-Ticket was flagged up. I was worried that there was a fault.

Not the case!

My bid was a success and it would turn out the E-Mail was sent to me as I was flying on the BA 777 to Madrid, making it a last minute surprise! Plus I got a window seat in Row 4!

photo latam 704 boarding

Not going to lie, I had only done 1 other Business Class flight (in a Swiss Avro the previous month) so I was taken aback by how nice and brilliant the service was.

photo business cainphoto legroom

I am definitely not used to this kind of experience!!!

I was offered a welcome drink, and I chose a South American citrus beverage. It was nice and refreshing and a bowl of assorted nuts was also provided.

Despite the flight being only 2 1/2 Hours- we still got the long-haul treatment of a blanket, pillow and LATAM branded headphones!

photo amineties

The remote by the seat allowed me to change the Screen around and see what LATAM offered. I watched an episode of Family Guy while the plane finished boarding & was awaiting it's slot.

photo la704 pushback

We pushed back about 15 minutes behind schedule and we were off to Frankfurt. And this is where the Business experience really kicked in!!!



About half hour into the flight, I received the in-flight meal; a salad with cold meats, a vanilla pudding, bread roll with butter and a small Lindt Chocolate block.

photo dinner time

All in all it was very nice, I downed it with a glass of Coca-Cola. The whole experience was unique & luxurious as it was my 2nd Business Flight in 101 Flights!

photo reclined

Enjoying the in flight map, some more episodes of Family Guy, we began descending into a cloudy Frankfurt Main Airport.

We had made up the time, but given we had to also taxi, I was on edge as to whether I would make it back to the gate to return in time!

photo inflight over germany

The landing was uneventful, and I got some sights around Frankfurt as we taxied into our gate.

photo la704 at fraphoto fra cargophoto lufty md11

I didn't race off the Dreamliner right then, I had one thing left to do, something Air France wouldn't allow- but LATAM kindly offered!!!

photo flight deck of the 787

Visit the Dreamliner's flight deck!!!

See more

Verdict

LATAM

9.6/10
Cabin10.0
Cabin crew10.0
Entertainment/wifi10.0
Meal/catering8.5

Madrid - MAD

9.3/10
Efficiency10.0
Access8.5
Services8.5
Cleanliness10.0

Frankfurt - FRA

9.6/10
Efficiency10.0
Access8.5
Services10.0
Cleanliness10.0

Conclusion

LATAM Business: Absolutely amazing! Great service, great IFE, friendly flight & cabin crew...

Madrid: Gets warm in the airport, nice selection of cafes to grab a drink in the summer heat and nice spotting area in T4S

Frankfurt: I found it efficient, but you'll learn more in LA705 review!

Information on the route Madrid (MAD) Frankfurt (FRA)

The contributors of Flight-Report published 33 reviews of 6 airlines on the route Madrid (MAD) → Frankfurt (FRA).


Useful

The airline with the best average rating is LAN Airlines with 7.7/10.

The average flight time is 2 hours and 32 minutes.

  More information

4 Comments

  • Comment 410145 by
    Rob777ER 42 Comments

    Great Report! Sounds awesome, that your first and 100th flight was on a B777!
    I want to do that rout, too.
    The price for 2.5h in Business on LATAMs 787 is not very expensive! Compared to the LH product on that route, where you have to pay more and get just a "standard economy seat".
    Thanks for sharing!

  • Comment 437495 by
    okapi GOLD 3851 Comments

    Hello Jett Tyler. I was lucky enough to do the same exact flight last week. Most of my impressions are like yours. i'd put an emphasis on my own experience with the crew that simply were above any other I have met in decades of travelling. I hope to be able to share my report soon. I was just a tad luckier than you on this route.
    Thanks for sharing. Hope I get your feedback once I've published my report.
    Best.

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