Review of Singapore Airlines flight Shanghai Singapore in Economy

Airline Singapore Airlines
Flight SQ833
Class Economy
Seat 47K
Aircraft Airbus A380-800
Flight time 05:50
Take-off 31 Dec 16, 16:25
Arrival at 31 Dec 16, 22:15
SQ   #11 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 664 reviews
By 2042
Published on 3rd September 2017
Welcome to another series of flight reports by Quirrow. For this journey, it will be about a Krisflyer redemption I did on Singapore Airlines.

Like my previous TR, the journey can also be read in my blog for the original format.

The flights for this journey was as follow:
SQ957 CGK-SIN - Please read it here.
SQ836 SIN-PVG - Please read it here.
SQ833 PVG-SIN - Current report

For this flight departing on New Year's Eve I arrived slightly late in Shanghai Pudong Airport Terminal 2, and was one of the last to check in again at the empty counter. Upon checking in, I noticed my seat assignment was switched to the emergency seat row due to some faulty seat on my original selection, according to the check-in agent. Since I had been assigned an emergency exit seat row with a window, it was an 'upgrade' from the normal seat in my opinion.

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Shanghai Pudong Airport Terminal 2

Past immigration, I was able to go through a closed off security booth due to the close boarding time by showing my boarding pass to a staff member. Having arrived slightly more than an hour prior to departure time, I made it in time to the boarding gate as they were boarding the last group of passengers. This meant there was no queues and I casually strolled into the plane even with time left to capture a few shots of the plane. I must have been very fortunate for this flight.

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Singapore Airlines' A380 at Pudong

SQ833 Shanghai Pudong PVG - Singapore Changi SIN
STD-STA: 1625-2215
Actual: 1640-2144
Airbus A380-800 9V-SKT
Gate 71 Seat 47K

Before stepping into the plane, I noticed newspapers were available by the jet bridge, and this was the usual for Singapore Airlines. Not only was Singapore's national newspaper 'The Straits Times' supplied, but so were a variety of Chinese newspapers and dailies like Financial Times and WSJ. Onboard the A380, Economy class was in a 3-4-3 configuration on the main lower deck, but it has one of the most comfortable Economy class configuration. Singapore Airlines is also generous with amenities as a pillow, blanket and headphones were placed on each seat.

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Bulkhead Economy seat

Upon settling down, the crew started offering hot towels and menus for the flight. As one of the last few passengers to board, the cabin was more or less full but I was lucky once again to get the middle seat empty and with lots of legroom on the bulkhead, I was comfortable even in Economy class. Being the last few passengers to board, there was not much waiting inside the plane and very soon the plane pulled out of the gate towards the runway. Surprisingly we were up in the air in no time, and there was not much wait on the taxiway at all.

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Inflight menu

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Take-off views

At cruising altitude, I extracted the inflight monitor from under the seat and it seems the KrisWorld entertainment system has been refreshed to the latest system to be closer to that of the new A350. This was a nice touch and I am always keen to catch some TV shows or movies onboard Singapore Airlines with their great selection. The fact that their menu and interface are so intuitive to use makes it a seamless experience.

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SIA logo on individual inflight monitor

As I started up playing some movies, the crew started the cabin service with distributing mixed nuts and drinks. Having lived in Singapore, I do enjoy the mixed nuts pack which has some spicy crackers inside. These are frequently found as nibbles in the pubs and bars around Singapore as well. I had a Diet Coke to go along with the nuts and I was even able to get extra pack of the nuts from the friendly crew serving the flight today.

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Snack service of mixed nuts

Looking through the inflight menu, Singapore Airlines provides the meal choices for both outbound and inbound flights and it featured the same choices for the Singapore to Shanghai segment with the same 'Teochew' food promotion. Based on my outbound flight, I was kind of disappointed since authentic Teochew cuisine is nowhere similar. I did however have the Oriental selection of stir-fried pork with black bean sauce served with rice. For a complete set of the menu, please head over to my <a href="">Flickr album</a> as the menu was also available in Chinese.

For the meal service, the crew came over and asked passengers what choice they would like to have and the tray without the mains was served first. There was a salad with chicken breast roll on the upper left corner, a bread bun with butter, a small sealed cup of water and another cup for the drinks of your choice. Since I picked the Chinese meal, I went with Jasmine tea for the drinks. It helps that Singapore Airlines has an impressive drinks list even in Economy Class and that even puts some Business Class drinks menu to shame.

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Meal tray with appetizers, bread and drinks

The main course was served shortly after and it was steaming hot. I liked it better than the main course I had from Singapore and being a bit hungry I actually found the portion to be a bit small.

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Main course of stir-fried pork with black bean sauce

Fortunately, there was still dessert served afterwards and the timing for the meal service was impeccable in Economy Class even with the nearly full cabin. I received the Wall's Cornetto cone moments after I finished my meal and it was a nice touch to end the cabin service. The crew also did a round of coffee and tea offers to passengers and they were generally very cordial and happy to provide a great flying experience.

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View of the lavatory from the bulkhead

After the meal service, there was another round of drinks offered by the crew about an hour before we were scheduled to land in Singapore and I thought it was a nice touch to do this. Being on the bulkhead seat has its advantages such as the extra legroom but it does have the drawbacks as well.

One thing passengers should note is the extra amount of foot traffic around the lavatories. That meant more noise and light if you want to get some rest. Furthermore the window seat did not offer much of a view due to its location over the wing and the A380 has a huge wing that renders any view to be nearly obsolete. Lastly, across from where I was seated was the jump-seat for the crew and 2 crew members were seated across right there, moments before landing. That meant less privacy and it can be a bit awkward since I do expect most crew members to chat while they are in the jump seat, and that makes you privy to their conversations. In this particular instance, it was a steward and stewardess and I felt like I might a third party, or sort of.

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Bulkhead view of the jump seats
See more


Singapore Airlines

Cabin crew10.0

Shanghai - PVG


Singapore - SIN



Other than my seating arrangement prior to landing, this was another nice flight on Economy Class and I still believe that Singapore Airlines offers the best Economy Class flying experience of any airline. They have the most generous seating arrangement, since they are one of the few airlines to have 3-3-3 seating on the 777. And they have some of the best inflight screens to pass long flight times. With this set of crew, the service was even stellar and the soft product was close to what some airlines offer in Business Class. Little wonder then why they price their tickets at a premium. I can only hope that their business model could still last.

Information on the route Shanghai (PVG) Singapore (SIN)


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