Review of Singapore Airlines flight Singapore Jakarta in Economy

Airline Singapore Airlines
Flight SQ962
Class Economy
Seat 54A
Aircraft Airbus A350-900
Flight time 01:45
Take-off 30 Jul 17, 16:25
Arrival at 30 Jul 17, 17:10
SQ   #2 out of 113 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 389 reviews
ganeshaprad
Published on 10th September 2017
Hi everyone,

After 19 years of flying, I finally have the will to make my very first flight report!

Before I jump into the trip report, I would like to share with you guys the web that I currently used as my flight diary, which is My.Flightdiary24.com
By just entering your flight details, it will automatically calculate the distance that you've flown, and even tracks your carbon footprint! I find this very useful. Below is my flight diary so far

photo global mapphoto dashboard


So this trip report is just one of my 71 flights Life-To-Date . Hey it's better late than never right.
So let's begin.

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After 5 years of hiatus, I finally had the chance to fly with Singapore Airlines again. I can say Singapore Airlines is my favorite airline so far. The interesting part about SQ was the last time SQ won the Best Airline award by Skytrax was way back on 2008. Since then, it maintain it's position at the top 5 level. Never reached back to the gold position again.

I particularly chose this flight because I really want to experience my very first Airbus 350-900 experience
Flight SQ962 departs from Changi Airport Terminal 2, Check-In Row 1 until 3.

SQ is one of the early adopters of FAST check-in which stands for Fast And Seamless Travel (FAST). Basically, you have to check-in via the self check-in machine. After inputting your flight details, scan your passport, and choose your seat (my favorite feature), the machine will print your boarding pass and luggage tag. Just go to the baggage drop counter to check-in you luggage, if you have one, and you all good to go. As per Sept17, airlines that are using this FAST check-in are SilkAir, Singapore Airlines, Jetstar, Air Asia and Cathay Pacific. I believe other airlines will follow in the near future. This check-in method eliminate the queuing time in the conventional check-in counter and supposedly to reduce the man labor at check-in counter? (I think).

The boarding gate (E8) was at the end of the concourse, so it was quite far. By the time I reached the gate, boarding was already commenced so after passing through the security I went straight to the plane.
If it's a daytime flight, I prefer to seat at the window to capture those flying pictures. Like any typical SQ flight, once the boarding process was completed, the crew started to hand-out hot towels to all passenger. What I notice was that the SQ logo marked on the white towel. Always love the little details that SQ made.


The new KrisFlyer entertainment system was looking good. Plenty of movies, series, and interactive games. You will never get board if you're on a long haul flight with SQ. The screen resolution and responsiveness was great!. I noticed that there was another screen on you device also and it was really helpful.
For the meal, I chose the spaghetti with chicken. It came with pudding and apple juice on the side. The taste of spaghetti was good I must say. Overall, the food that SQ has ever served was never a dull.






Capturing the iconic A350 wingtip was inevitable. Plus with the really good sky blue on the back. As I'm collecting airplane die-cast, I pre-ordered the A350 collectible items via KrisFlyer website a month before and the crew gave it to me after meal service.



The most unusual part was that disembark procedure at Soekarno-Hatta International Airport Terminal 2. We used the aerobridge but then all the passengers had to take a bus to the designated arrival gate. I believed the situation was, SQ962 parked at gate E section, while the baggage claim was at gate D section. So the ground staff had to move the passengers to the gate D section. Quite unusual for SQ..
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Verdict

Singapore Airlines

9.4/10
Cabin9.5
Cabin crew9.5
Entertainment9.5
Meal/catering9.0

Singapore - SIN

9.8/10
Efficiency10.0
Access9.0
Services10.0
Cleanliness10.0

Jakarta - CGK

6.0/10
Efficiency5.0
Access6.0
Services6.5
Cleanliness6.5

Conclusion

Overall, it was a great experience with SQ very own A350-900. Looking forward for another flight with SQ.

Informations on the route Singapore (SIN) Jakarta (CGK)

The contributors of Flight-Report published 7 reviews of 7 airlines on the route Singapore (SIN) → Jakarta (CGK).


Useful

The airline with the best average grade is Singapore Airlines with 9.4/10.

The average flight time is 1 hours and 50 minutes.

 

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