So here ends my Florida summer trip; BA offers a quite disappointing service on LGW routes as the reputation those routes have: old planes, ok service but nothing fabulous, etc. I'm not blown away but also I must say the outbound flight was better than the inbound, especially in terms of friendliness, banter and attention to detail from the crew.
The Club product is seriously in need of a refreshment: no direct access to aisle, old IFE... Not up to the international standards anymore. The problem is that BA is not taking this into account and the development is still undergoing... while they cut costs everywhere and are happy to start an almost low-cost service on lots of their services. Hope they will wake up!
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