Review of Singapore Airlines flight Singapore Jakarta in Economy

Airline Singapore Airlines
Flight SQ952
Class Economy
Seat 54K
Aircraft Boeing 777-300
Flight time 02:10
Take-off 02 Jan 18, 07:40
Arrival at 02 Jan 18, 08:50
SQ   #2 out of 122 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 486 reviews
nafandra
By 1283
Published on 11th May 2018
Hello! I'm back with reports and this is a series of several flights because this is my round-trip between Jakarta and Istanbul using Singapore Airlines. In case you haven't read the previous sectors, here are the links to the reports.

SQ967 CGK-SIN B773 https://flight-report.com/en/report/30340/Singapore-Airlines-SQ967-Jakarta-CGK-Singapore-SIN
SQ392 SIN-IST B77E https://flight-report.com/en/report/31086/Singapore-Airlines-SQ392-Singapore-SIN-Istanbul-IST
SQ391 IST-SIN B77E https://flight-report.com/en/report/31214/Singapore-Airlines-SQ391-Istanbul-IST-Singapore-SIN
SQ953 SIN-CGK B773 you are here


FLIGHT INFORMATION

Carrier: Singapore Airlines (SQ/SIA)

Flight Number: SQ952
Origin Airport: Changi International Airport - Singapore (IATA: SIN/ICAO: WSSS), Terminal 2
Destination Airport: Soekarno-Hatta International Airport - Jakarta, Indonesia (IATA: CGK/ICAO: WIII), Terminal 2

Departure time information are given in Singapore Standard Time (UTC+08.00)
Standard Time of Departure: 0740 hrs
Actual Time of Departure: 0813 hrs
Departure time information are given in Western Indonesian Time (UTC+07.00)
Standard Time of Arrival: 0825 hrs
Actual Time of Arrival: 0836 hrs

Flight path
photo fp sq952 2 jan 18
Aircraft Registration Number: 9V-SYJ (MSN 33374)
Aircraft Type: Boeing 777-312
Aircraft Age: 13 years (delivered January 2005)



On the previous sector, I was flying from Istanbul overnight where the link is already available above. Due to strong tailwinds, the flight lasted for only 9.5 hours, in comparation to the outbound sector of the same route which takes 11 hours. The flight was well 30 minutes earlier than schedule, so it's a pretty good news since the flight from Istanbul arrives at T3 while my connecting flight to Jakarta departs from T2, so it gives us ample time to switch terminals via Skytrain service.

Not so many long-haul flights on display this morning on the T2 FIDS. Most of them are regional flights served by MI, TR, MH, and SQ itself. My flight, SQ952 is assigned to gate E8 which is the furthest gate possible within the E concourse of T2.
photo sam_5826

Still retains the best quality despite it's aging. Like fine wine, it gets better with age.
photo sam_5827photo sam_5828

Passing by gate E5, it's been assigned to SQ956 which is another flight to CGK but departs a bit later into the day. You can see that there's a change of plans for UA2 to SFO, which currently ranks 7th in the longest flights to ever traverse the earth's surface
photo sam_5829

Boarding was very punctual
photo sam_5831

Down we go the airbridges
photo sam_5832

On duty today is Sierra-Yankee-Juliet
photo sam_5833

I'm sitting at 54K, which is at the very rear of the aircraft, on the right side of the fuselage.
photo sam_5834

Got to my seat in no time at all as I'm among the first to board the aircraft. Economy class boarding was done in boarding groups, the first one to board are the ones sitting in the rear.
photo sam_5838

Very adequate legroom for today's flight
photo sam_5839

Early morning activity in Singapore Changi T2. My aircraft is parked next to a Scoot Boeing 787-9 Dreamliner which is registered as 9V-OJE. Within a few hours it'll be departing to Sydney Kingsford Smith Intl. (YSSY/SYD) as TR12.


Still with the Christmas feeling to it
photo sam_5840photo sam_5845

The older generation IFE as well as the user's guide to the remote control
photo sam_5841photo sam_5842

Safety instruction card is of good state


Silverkris Magazine
photo sam_5851 2

All passengers are seated, doors are closing and we're preparing for pushback. This unit also already displays the latest safety video by Singapore Airlines. And I really like it:)
photo sam_5852photo sam_5855

Sporting the red-eye hour activities! Some movements from Silk Air (MI) and Scoot (TR), both of them are subsidiaries of the Singapore Airlines Group.
photo sam_5856photo sam_5857

9V-STB, a 9-year old younger sibling from the SQ family checks in for duty this morning as it'll depart for Juanda Intl. Airport in Surabaya, East Java Province, Indonesia (WARR/SUB) as SQ930.
photo sam_5853photo sam_5854

Some of the other SQ counterparts however, are still sleeping…
photo sam_5858

More of T2
photo sam_5859

JA885A, a 1-year old pretty ANA 787-9 Dreamliner is also checking in for duty this morning, departing as NH842 to Haneda Intl. Airport (RJTT/HND). Please pray that I'll get the chance of flying on the Dreamliner soon! They're a common sight now and has multiple operators bringing it in to my homebase in CGK but I still haven't got the opportunity to fly on one, though:(
photo sam_5860

A CX B777 is sleeping, be quiet!
photo sam_5862

Speaking of CX, which now has moved its operations base in Changi Airport to the brand new and state-of-the-art Terminal 4. In this picture, the furthest gate on the left, gate G1 is the exact gate where I'll be landing the following month on an Indonesia AirAsia (QZ) flight from Bandung. Stay tuned because I'm working on the report on QZ and Changi T4 and can't wait to share it with all of you!
photo sam_5863

What could be better than a flight that's perfectly on schedule? Kudos to the Changi Airport ops division for making sure every flight is on their track perfectly, even during critical hours like this morning! It's really saddening to see that punctuality is disappearing from my home airport as it gets overcrowded and more schedules are being screwed up each day.
photo sam_5865photo sam_5867

We have liftoff!
photo sam_5868photo sam_5869

In Singapore, we're battling against the rising level of seawater! Rising sea surface levels pose as a serious threat for cities like Jakarta and Singapore as they are coastal cities and are relatively, thoroughly flat in terms of contour. The highest point in Singapore is only around 170 metres ASL and in Jakarta it only gets to 86 metres ASL.


Banking southeast
photo sam_5874photo sam_5875

Within no time at all we're above Indonesian territory, precisely Batam Island which happens to be one of Singapore's most important neighbours apart from Johor Bahru in Malaysia. It lies 16 kilometres south of Singapore, just separated by a strait. I've been there and there's not much to see because it's overwhelmingly industrial.
photo sam_5879photo sam_5880

Hot meal on only an hour of flight is joy for the passengers, but can be challenging for the flight attendants. These guys on board are demanded to ensure the passenger's wellbeing and also ensuring their rights to meal service. Some short-haul Indonesian domestic routes such as CGK-DPS also demands efficiency and good time management from the cabin crew as they must serve hot meals during flights of 90 minutes, with a big portion of the flights are operated with wide-body jets like A330 and the B777. Today's meal for breakfast is egg frittata with potato wedges and a chicken sausage.
photo sam_5881photo sam_5882

A perfect combination of the magnificent weather, the beautiful wing-flex of the B777, and the view over the islands of Bangka Belitung to compliment the breakfast service this morning.
photo sam_5883

30 minutes of dining time and we're done
photo sam_5884

I was seldom asleep during the previous sector from IST to SIN. A good 2-hour nap was all I did so this flight really embraces the meaning of a "red-eye hour" flight because honestly, my eyes were really red. After completing the meal I fell asleep almost instantaneously and all of a sudden this came into my eyes
photo sam_5885

Yep, the first contact of the landing gears woke me up from the "power nap". What a way to be welcomed back in my home country. A Qatari B787-8 is taxiing as well, right behind us.
photo sam_5886

Taxiing was very short and the aircraft entered T2's apron almost immediately after exiting the runway. a MH B737-800 registered as 9M-MXA which is sporting MH's retro colours is docked at T2 before getting ready to return to its base in KUL.
photo sam_5887

Making my way out of the plane, passing through the front row economy seats..
photo sam_5888

The iconic and bulky business seats of the 773 fleet
photo sam_5889

The "freshened look" of the T2 International Arrival Area. Well, it's a bit of improvement from the old-fashioned and dull previous scheme.


I don't really get what these balloons are for
photo sam_5893

That concludes the report of this trip! Thank you for your kind attention!
See more

Verdict

Singapore Airlines

8.1/10
Cabin7.5
Cabin crew9.5
Entertainment7.5
Meal/catering8.0

Singapore - SIN

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Jakarta - CGK

6.0/10
Efficiency7.0
Access3.0
Services7.0
Cleanliness7.0

Conclusion

Informations on the route Singapore (SIN) Jakarta (CGK)

8 Comments

  • Comment 444682 by
    Eric V P GOLD 95 Comments

    Hi, Nafandra, thank you for sharing the great (by capacity) shuttle here!

    ... so it gives us ample time to switch terminals via Skytrain service.
    - Have you ever tried transferring between T3 and T2 using the bus? It's indeed slow and less visibly posted, but offers excellent spotting opportunity.

    Please pray that I'll get the chance of flying on the Dreamliner soon!
    - Ever considered flying with TR on SIN-DMK? They're bringing their 787 there - either that, or RJ KUL-BKK/SQ SIN-BKK (787-10).

    The older generation IFE as well as the user's guide to the remote control
    - Did they give headsets for you to use, or was the flight too short to bother with?

    A CX B777 is sleeping, be quiet!
    - I didn't exactly have any photo of it, but on midnight T4 have so many CX planes parked it looks like mini-HKG - of course best viewed with the T2 <-> T4 bus.

    Today's meal for breakfast is egg frittata with potato wedges and a chicken sausage. 
    - Did you recall them offering any other choice, and if so, what was it?

    The "freshened look" of the T2 International Arrival Area.
    - Did you happen to use the automated immigration gates? The arrival area seemed a bit crowded.

    Apart from the archaic cabin, SQ seems to be quite a good way to fly on the route. Thank you for sharing!

    • Comment 445724 by
      nafandra AUTHOR 21 Comments

      Thanks for stopping by and caring to read this report!

      1. Have you ever tried transferring between T3 and T2 using the bus? It's indeed slow and less visibly posted, but offers excellent spotting opportunity.

      No. Actually I'm a bit curious about the existence of those shuttle buses because since the APMS is already in service nowadays, does it still become the favoured means of transport for the visitors in CGK? But I guess, with the good spotting opportunities it offers the bus will certainly still have its place in the community of aviation enthusiasts

      2. Ever considered flying with TR on SIN-DMK? They're bringing their 787 there - either that, or RJ KUL-BKK/SQ SIN-BKK (787-10).

      Thanks for the advice! I know that the Southeast Asian market competition offers a lot of sectors operated by the Dreamliner. SQ's SIN-BKK with their first-to-fly B78X's is a very interesting choice. And TR on SIN-DMK? Wow, thank you I just knew that from you. All these times I thought that TR's Dreamliner fleet operates exclusively to Australia/Japan, might be a good consideration as well.

      3. Did they give headsets for you to use, or was the flight too short to bother with?

      Earphones yes, they were provided on the right side of the airbridge just as you are about to embark the plane

      4. I didn't exactly have any photo of it, but on midnight T4 have so many CX planes parked it looks like mini-HKG - of course best viewed with the T2 <-> T4 bus.

      Wow, that's interesting. CX must be very extensive on the SIN-HKG sector for that scenery to be possible every midnight. I haven't tried the T2-T4 bus because I've been to Changi T4 only once and the last time I went there I was with some friends so we decided to share the taxicab fare from downtown to get directly to T4.

      5. Did you recall them offering any other choice, and if so, what was it?

      Ohh, I apologize I forgot completely whether there was a choice for another type of breakfast that day

      6. Did you happen to use the automated immigration gates? The arrival area seemed a bit crowded.

      At that time, I passed the immigration with the old-school way. But last week I went to Japan with SQ again (CGK-SIN-NRT v.v.) and took advantage of the automated immigration gates in CGK T2. Recently I also renewed my passport to the biometric one. The will be a report about it so please stay tuned!

      • Comment 445798 by
        Eric V P GOLD 95 Comments

        Hi,

        ... does it still become the favoured means of transport for the visitors in CGK? 
        - I am referring to the one at SIN instead :p But then, the T3 <-> T2 bus shuttle within transit area at SIN is indeed very quiet that there are often less than 5 people inside (including 1 driver and 1 security staff). The appeal is more on the fact that it's 24 hours instead of 21 1/2 hours for SIN's people mover, and a bit of spotting on daytime as well.

        All these times I thought that TR's Dreamliner fleet operates exclusively to Australia/Japan
        - TR's 787 is not used on all SIN-DMK flights (to find which one is on 787, look for the "business" class), but I also remember I once flew on it for SIN-HKG when it was still TZ as well, so it seems to be limited to the major routes.

        I haven't tried the T2-T4 bus because I've been to Changi T4 only once and the last time I went there I was with some friends so we decided to share the taxicab fare from downtown to get directly to T4.
        - I was referring to the shuttle within transit area, but if you have a lot of time to kill or perhaps fancy something from the other terminals that's one thing to try. Also, it's reviewed at my review for SIN-CGK by QZ.

        Recently I also renewed my passport to the biometric one.
        - Don't tell me that's on my bucket list as well, though fortunately the automated gates at CGK/DPS also accept normal Indonesian passport so it's more of it not being well-understood as well as the occasional breakdown. Looking forward for the report soon!

        • Comment 445813 by
          nafandra AUTHOR 21 Comments

          Hello!

          1. I am referring to the one at SIN instead :p But then, the T3 <-> T2 bus shuttle within transit area at SIN is indeed very quiet that there are often less than 5 people inside (including 1 driver and 1 security staff). The appeal is more on the fact that it's 24 hours instead of 21 1/2 hours for SIN's people mover, and a bit of spotting on daytime as well.

          Well, sorry for the misunderstanding though, I was very sleepy when I answered the comments here. Wow, thanks for the info. Now I learned a whole new thing again, I didn't knew even there were shuttle buses operating between T2 and T3 in Changi. But it's very clear because it's the only means of getting around for travellers during late night hours when the Skytrains are out of operation. Thanks a lot for the enlightenment!

          2. TR's 787 is not used on all SIN-DMK flights (to find which one is on 787, look for the "business" class), but I also remember I once flew on it for SIN-HKG when it was still TZ as well, so it seems to be limited to the major routes.

          I looked up some 3rd party flight booking apps and came up with really low fares on the SIN-DMK sector operated by TR, and on average it costs 680-700k rupiahs (roughly 50 USDs), one-way ticket. That's really interesting. And the top search results shows the ones operated by the Dreamliner! A good alternative to try out someday

          3. I was referring to the shuttle within transit area, but if you have a lot of time to kill or perhaps fancy something from the other terminals that's one thing to try. Also, it's reviewed at my review for SIN-CGK by QZ.

          Nice! I'll have a look at it right over. I also happen to be working on a review of my recent flight with QZ which is BDO-SIN-BDO, and that's where parts of T4 will be covered

          4. Don't tell me that's on my bucket list as well, though fortunately the automated gates at CGK/DPS also accept normal Indonesian passport so it's more of it not being well-understood as well as the occasional breakdown. Looking forward for the report soon!

          Yes, renewing to the biometric ones allows an Indonesian national to obtain the visa waiver from Japan which allows free travel to Japan for 3 years from the date of registry and each stay must not exceed 15 days. But I guess that's very much enough if you're just doing some travelling. That's the reason I signed up for the biometric passports. I'm working on the reports!

  • Comment 444812 by
    ANDRAFLY 18 Comments

    Halo Nafandra, nice trip report. btw kok SQ masik pakek old version gitu ya cabin nya

    • Comment 445726 by
      nafandra AUTHOR 21 Comments

      Thanks a lot for reading! Yes, SQ's SIN-CGK vv sector is one of SQ's most diverse routes in terms of the types of aircrafts operated. You have some really old 773 and 772/77U's wandering on some flights but on the other hand, occasionally SQ's relatively newer A333 and the brand new A359 also comes to operate the route. On flightradar24 I've also seen 77W's (registration number 9V-SW* or 9V-SN*) operating SIN-CGK, that sight is even rarer. Nevertheless, despite the outdated the IFEs and cabin the service SQ offers and the content in their IFE has been uniform throughout the time.

  • Comment 444823 by
    KL651 TEAM 4085 Comments

    Thanks for this FR.
    Great service for a short flight compared to what we get in Europe.
    SQ really tries no matter what the flight time.

    • Comment 445721 by
      nafandra AUTHOR 21 Comments

      Hi! Thanks so much for caring to stop by my report and reading it. Yes, in terms of service quality and the hospitality of the crew I really think that what SQ has to give is really the limit for full-service airliners these days. Their service is just magnificent, how much the flight time is seems doesn't really matter after all.

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