Review of Thai Smile flight Bangkok Mumbai in Economy

Airline Thai Smile
Flight WE335
Class Economy
Seat 5F
Aircraft Airbus A320
Flight time 04:45
Take-off 17 Dec 17, 23:55
Arrival at 18 Dec 17, 03:10
WE   #56 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 37 reviews
koresh
By SILVER 1452
Published on 22nd April 2018
Thai Smile HS-TXC "Nong Bua Lam Phu" WE335 BKK-BOM

Flight Details:

Airlines: Thai Smile
Flight: WE335 BKK-BOM
Reg: HS-TXC "Nong Bua Lam Phu"
Aircraft: Airbus A320-232(WL)
Departure Bangkok Remote Gate 114R: 11.55 pm
Arrival Mumbai Terminal 2 : 03.10 am
Flight time: 4 hrs 25 mins
Distance: 3067 kilometers

Full Trip Video: Thai Smile HS-TXC WE335 BKK-BOM

Do watch the video to experience the flight.



Introduction

After arriving from Sydney. Had connection flight after 2 and half hours Checked the departure board.

Checking Departure Gate

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Had my passport and boarding pass checked to be allowed into the departure area. After passing security, found a charging socket and spent the next hour and half charging my phone.

Wifi connection was hard to connect even though there were 3 different WiFi addresses to connect to. Somehow got connect to the internet, informed of my arrival and expected departure time to be picked in Mumbai.

Departure Schedule near charging area

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Long walk to gate

After charging, time to head towards the gate. I was sitting in Section D, had a long walk to gate E2A.

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Gate E2A

Arriving at the gate notice, there was a escalator heading downstair. Boarding would be through bus.

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Boarding had commenced and last few passenges where being processed.

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Passport and Boarding pass checked

Had my passport, visa and boarding pass checked.

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Bus ride to Remote Gate : 114R



Thai Smile HS-TXC "Nong Bua Lam Phu" operating flight WE335 BKK-BOM

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Remote gate 114R

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Engine view

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Crew welcoming passengers on board

Crew checked the boarding pass and directed passengers to their seats

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Cabin view

Premium Economy was separated by curtains

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Window view

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All on Board

Once all passengers boarded, after a delay of few minutes it was time for pushback.

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Taxi and takeoff

Taxi was long passing different sections of the airport. Watch trip video.

Snacks, Immigration and Customs form

Snacks were provided and then immigration form was given to anyone requiring to fill.
Most passengers were holiday makers, few were transiting. Indian citizens don't require to fill the immigration form. Foreigners do. Customs form to be filled by all passengers.

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Seat pocket

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Reading material

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We Smile - Inflight magazine

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Duty free magazine

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Safety Card

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Thai Smile Airbus A320

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Curtains closed for Premium Economy passengers

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Dinner packaging

Dinner was served soon after take off

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Dinner

Dinner option was Fish or chicken. I chose fish. as I already had chicken in the previous flight. Drinks trolley came, non-alcoholic beverages were being served. Chose coke.

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Cabin view

Soon after dinner cabin light were dimmed.

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Outside was totally dark with no other entertainment, had slept till just before approaching Mumbai.

Arrival in Mumbai

After a loop, began approaching Mumbai. Landed on runway 27. passed the domestic Terminal 1 and docked at terminal 2. Watch trip video for arrival.

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Parked next to Sri Lankan A320.

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Immigration and customs

After disembarking, had a walk towards the immigration. The queues were long. Passengers divided into Priority, business and economy. Took about an 1 hr after landing to exit the immigration.
I didn't buy any alcohol at Bangkok as I didn't want to carry it around. Thai Smile didn't sell any on board in duty free. I like to carry some booze for collection. Rate wasn't much different from other airports.
Bag had already arrived at the carousal and had been taken off the belt. After collecting the bag, passed through customs without any issues.

Soon picked outside the terminal to head home.

Hope you enjoyed the report. Thanks for reading.

End of Trip

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Verdict

Thai Smile

6.9/10
Cabin8.0
Cabin crew7.5
Entertainment/wifi5.0
Meal/catering7.0

Bangkok - BKK

6.5/10
Efficiency8.0
Access6.0
Services6.0
Cleanliness6.0

Mumbai - BOM

6.5/10
Efficiency7.0
Access6.0
Services6.0
Cleanliness7.0

Conclusion

Thai Smile was short flight, no issues. Bangkok Airport internet was hard to connect. Once connected it was fine. Mumbai Airport immigration took a long time, overall a satisfactory trip.

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