Review of Delta Air Lines flight Detroit Baltimore in Economy

Airline Delta Air Lines
Flight DL1436
Class Economy
Seat 25F
Aircraft Boeing 737-800
Flight time 01:05
Take-off 17 Aug 18, 22:25
Arrival at 17 Aug 18, 23:30
DL   #26 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 833 reviews
Ananth.M
By 515
Published on 4th September 2018
Hi everyone,

Welcome to Part 1 of my trip to Baltimore. I had decided to fly over to visit a close friend from school in College Park, Maryland and also visit Washington DC nearby. With Baltimore being closer to College Park and also the cheaper way to fly to the Washington DC area, I turned to SkyScanner to look for tickets. I had decided to fly out of Detroit at night after work on Friday and planned to return by Sunday evening. Delta always has really cheap fares when you book early, and were also the only airline that operated flights between Detroit and Baltimore with times that were suitable for me. My itinerary looked like this:

17AUG18: DL1436 DTW BWI 2205 2344 B738
19AUG18: DL1906 BWI DTW 1754 1933 MD90

This was a rather short flight, with a flying time of only 1 hour, so I'll try and let the pictures do most of the talking!

I booked a cab operated by Lyft from Farmington Hills, MI to Detroit’s Wayne County International Airport in Romulus. Booking cabs on Lyft is one of the ways you get points on Delta’s Skymiles Frequent Flyer program; you earn 1 mile per every dollar spent on a Lyft ride. With the monsoon being pretty intense thus far, the skies were overcast. Dark gray clouds were everywhere and prospects of a smooth ride looked grim.

Gloomy, gloomy monsoon skies
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Delta along with it’s partner airlines operates flights out of the DTW’s newer Edward McNamara terminal. The terminal has a X Mile long Concourse A, and a smaller “satellite” concourse B serving Delta Connection flights. With no bags to check in, I headed over to a kiosk to print my boarding pass.

E. McNamara Terminal facade and check-in scenes


The TSA security check was one level below the departure/check-in area. The agents were efficient, and the fairly large crowd was processed quickly. A box of Haldiram’s Soan-Papdi that I had bought for my friend triggered the alarm on the X-Ray machine. An officer took the bag away for secondary inspection, and that set my heart racing. Mentally, I was prepared to forgo the box, but the friendly officer ran a swab through it, put it through a machine and said it was ok for me to take it along. With security done, I walked towards concourse A.

Owing to the length of the terminal, the airport operates a train running from one end of concourse A to the the other. My gate, A2, was in the far eastern end of the terminal and I decided to try the train. The gates at the eastern end were quite, Delta had a few departures: DL2745, a Boeing 737-800 service to Raleigh, North Carolina, DL2576 to Phoenix were a few. With around an hour to go for departure, the captain and first-officer were at the Gate, which had been hanged to A3. The flight to Baltimore was to be operated by N380DA, a 19 year old Boeing 737-800. The aircraft flew in as DL1634 from Baltimore was at the Gate around 21:15 EDT. Last minute gate assignments were being issued, and from the looks of it, the flight seemed full. Boarding was announced at 21:30 EDT starting with first class and Delta Medallion members, followed by economy class. I boarded the aircraft in Zone 4 as did other passengers who booked a Basic Economy fares.

Duty-free stores post TSA Security
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The very popular fountain at McNamara terminal, almost a Terminal Symbol
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This beautiful A330-300 would fly to Amsterdam later in the evening
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The sky train helps weary passengers, especially those with tight connections
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The Westin Hotel is a part of the terminal, going by videos on YouTube, this hotel offers awesome views of the tarmac
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Mr. Racoon Eyes taking a break after a trip to Asia
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Concourse A's food and beverage section
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MD-88 that would later fly to Hartford-Bradley Intl
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Airline: Delta Airlines
Origin: Detroit Metropolitan Wayne County Airport, Romulus, Michigan, United States (DTW/KDTW) 
Destination: Baltimore Washington International Thurgood Marshall Airport, Baltimore, Maryland, United States (BWI/KBWI) 
Flight Number: DL1436
Aircraft Type: Boeing 737-832
Registration: N380DA 
Scheduled Departure Time: 22:05 EDT, 17th August, 2018 
Actual Departure Time: 22:25 EDT, 17th August, 2018 
Scheduled Arrival Time: 23:44 EDT, 17th August, 2018 
Actual Time of Arrival: 23:33 EDT, 17th August, 2018 
Actual Flying Time: 1 hour and 7 minutes 

My ride to Baltimore that night, N380DA
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On the Aero-bridge, countdown in progress!
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The aircraft could’ve been a lot cleaner than it was, there was a sock under my seat, not to mention pieces of peanuts here and there, and an orange peel, presumably from the previous flight. Most of the overhead bins were full and passengers who boarded the aircraft later had some trouble finding space to store the luggage. The Detroit based flight crew were extremely helpful in this regard and helped passengers quite cheerfully. The captain then made his pre-departure announcement from the flight deck: The flight to Baltimore would take 1 hour, there was some cloud cover over the Baltimore area and rain showers while flying out of Detroit. Perfect ingredients for a bumpy ride. The boarding process took a while as a few passengers connecting to Baltimore from other flights were delayed, all due to the weather.

Boarding in progress
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IFE Screens, not often do you get these on short domestic flight, just lucky this time :)
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The aircraft had in-flight entertainment screens, which was wonderful, even though this was a very short flight. The safety video, an interesting one, was then played. Delta has changed the uniform of their cabin crew, and different sections of the video featured the various crew uniforms, right from the inception of the airline to the most recent one. As the video was played, we were pushed away from Gate A3 at 22:15 EDT and the CFM engines were powered up. The aircraft also had in-flight WiFi. The basic option of the WiFi service was free and allowed you to send text messages. The other paid options allowed audio and video streaming as well.

Very interesting safety video
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Taxiing to RWY 3L
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After a 10 minute taxi, past the de-icing bay, we lined up with Runway 3L for takeoff. Takeoff was extremely smooth, and offered some wonderful views of Detroit. We turned right heading east towards Lake Erie after take-off. There was some pretty heavy turbulence as we made our way to cruising altitude flying through those monsoon clouds. As we bounced along to our cruising altitude of 30,000 feet, I looked at what the in-flight entertainment had to offer. There was a decent collection of movies, audio albums, Live-TV and several TV shows. I was not really in the mood for anything so I just stuck to an audio album and the flight tracker. Once we were at around 20,000ft there was an announcement from the lead cabin crew that there would be no snack & beverage service on this flight as we were flying through rough air and the seatbelt signs would stay on until we reached Baltimore. I decided to try an album from the Classical music section, very soothing indeed.

Lining up with 3L
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Airborne!
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Climbing out of Detroit
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This is where the roller-coaster started
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Was very pleasant to listen to!
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Almost there
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With around 30 minutes to go, there was an announcement from the flight deck informing all on board that we would be landing at Thurgood Marshall Airport soon. The weather around the airport had eased off quite a bit, the skies were expected to be clear. The cain crew went around the cabin quickly for a once over, holding on to the overhead bins for support. The descent into Baltimore was anything but smooth. It was very cloudy to the west of Baltimore, from where we had started descent and turbulence was very heavy, worse than it was when took off from Detroit. Credit to the pilots for flying us safely through all the weather! Things got much better as we got closer to Baltimore. There were some nice views of the city of Baltimore at night. We flew past BWI’s Thurgood Marshall heading east and then turned north-west for landing on Runway 33L.

More turbulence during descent
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Things got much better at 8000ft
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Touchdown!!
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At our gate in concourse D
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A very quiet Concourse D
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It was an almost 10 minute taxi to Concourse D which Delta uses at BWI, a Southwest Airlines hub. De-boarding took a while, too long for a Boeing 737-800 and I was finally out of the aircraft at 23:50. The airport was very quite at this time with very few arrivals and departures. I followed the Rideshare signs to the departure level to wait for my Lyft cab. The driver, a friendly native of Myanmar gave me a wonderful ride to the town of College Park while describing his story of immigrating to the US several years ago. The experience on Delta was ok. Very efficient, friendly crew and an early arrival in Baltimore, but a cabin that was borderline nasty was not something I expected from Delta. This is something that I have noticed, in varying degrees of nastiness, on some of my flights. They really need to pull up their socks in this department.

I was looking forward to spending the next couple of days in the Washington DC area before returning to DTW. Part 2, with some pictures from a very enjoyable plane spotting experience will be out soon!

I hope you enjoyed this one!
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Verdict

Delta Air Lines

6.3/10
Cabin4.0
Cabin crew8.0
Entertainment/wifi8.0
Meal/catering5.0

Detroit - DTW

7.1/10
Efficiency6.5
Access7.5
Services6.5
Cleanliness8.0

Baltimore - BWI

6.6/10
Efficiency6.0
Access6.5
Services6.0
Cleanliness8.0

Conclusion

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1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 463600 by
    KévinDC TEAM SILVER 6744 Comments
    A nicely detailed report for such a short flight! Planespotting at DTW is so frustrating in my experience with those annoying black dots on the windows haha. I do always appreciate a nice dose of planespotting in reports...even with black dots ^^

    At first I was wondering why the grade for the cabin was so low considering the new-ish interior and IFE, but then I read about the sorry state of the aircraft cleaning and I totally understood. While I'm never shocked to see poorly cleaned aircraft on U.S. domestic routes considering legacy carriers are operating more and more like LCCs and turning aircraft quickly in out-stations, I would expect a little better cleaning coming out of a hub. Never pleasant to find trash around one's seat!

    Thanks for sharing!

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