Review of Air Do flight Tokyo Asahikawa in Economy

Airline Air Do
Flight NH4783
Class Economy
Seat 6F
Flight time 01:35
Take-off 15 Oct 18, 11:15
Arrival at 15 Oct 18, 12:50
HD 3 reviews
lagentsecret
By SILVER 551
Published on 3rd December 2018

Hello,

I didn't intend to post a report but the refurbishment of the TU lounge in Tunis has convinced me to publish.

My final destination is Hokkaidō island (北海道), the most northerly of the four main islands of the archipelago of Japan,
and second novelty to me it will happen during the Kōyō(紅葉) period , the autumn equivalent of cherry blossom.

The choice of the company has met several criteria / constraints.
TK's fares, the company I used most frequently, became unaffordable from TUN
and with booking classes providing very few miles.

So I opted for MS for a trip to Japan in June.
The experience was very satisfying and I had two long haul flights that were among the best
that I had in eco: recognition of the status on board, correct catering,
amenity kit, hotel provided (with a buffet dinner) during a long transit, and so on …
The bad side is security check at the gate in the CAI bazaar.
Unfortunately for this trip the only availabilities were in booking classes Y and B
at prohibitive prices.

These two eliminated, the * A possibilities from TUN are limited to … LH.
I take a look without complacency but I immediately find an advantage:
unlike MS or TK that would have forced me to buy additional NH tickets costing between
170 and 200 € return to get from TYO to Hokkaido, LH rates are the same
whatever Japanese cities you are flying to and open jaws are possible without restrictions.
Only constraint the stop overs more than 24 hours at TYO are increasing the fare.
No problem for this trip the 24 hours are enough for me.

I avoid the 2 am redeye flight to stall me on the late morning one.
Then I have the choice between a LH flight and a NH codehare flight.
The LH flight will allow me to try an aircraft that I probably would not have
the opportunity to try later, the 748-i.
Moreover it arrives around 12 o'clock at HND which suits me.
I will take the codeshare NH for my inbound flight: with all the "benefits" of a codeshare, no reservation
seat, meals…
Communications with NH is a nightmare, as often with Korean or Japanese companies.
After many emails and phone calls I was able to book my seats on the domestic flights
but not for the NH flight(LH codeshare) "because it is in a LH booking" I was told.
But domestic flights too …


Routing


Let's go ahead for the description of the third flight of this routing entirely ***** Skyhoax:


CHECK-IN


 After a good evening strolling through the narrow streets of Shinjuku and overnight in Yokohama, the next day I'm coming back to Haneda but this time to the domestic terminal.
My flight is a NH codeshare on Air Do (HD) which is a subsidiary of NH.
I'm looking for HD check-in counters.
They are located at the end of the terminal.


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My flight is already displayed so I head to the counter


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I think I can guess by watching the agent typing on the keyboard if it will lead to something or not;)
So the (charming) agent types and types again on the keyboard until I say "Is there anything wrong ?"
She immediatly answers "It's better to go to NH check-in!"
I had already searched in vain for premium NH check-in without finding it so I head to the domestic check-in when I see
one check-in for international flights with two counters. and both are free of pax.
When I approach the counters, one of the two agents quits (see no malice)!
I hand my passport to the agent, give my NH flight number then the HD flight number.
He is typing nervously on the keyboard!
"Do you need anything else ?"
He types again and suddenly a gleam in his eyes: "You come from Frankfurt!"
"Yes I arrived yesterday!"
Relief for both of us! Everything goes fast and I get my boarding pass


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Security checkpoint is right next door. I present my boarding pass at a barcode reader and I receive a receipt.


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The security process takes less than 5 minutes because there are a lot of opened lanes.
Let's go to the lounge.


For once a NH livery is not too ugly !


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THE Nh domestic Lounge


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The lounge is already very crowded but it is very large so easy anyway to find a seat.


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Not a really food offer only (good) rice crackers.


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And it's the same offer all day long


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On the other hand you can make you happy with adult beverages from early morning


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The famous draught beer-tapping machines and their chilled glasses.


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There is also soft drinks but it is a limited offer


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Aojiru juice made with barley grass


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Between the two draught beer-tapping machines a little flyer catches my eye


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And here is an exclusive of this FR!
NH has a B.O.L(Buy on Lounge) offer


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Like in some US salons (AA at least) it is possible to buy food in the NH domestic lounge


I find a seat near the windows


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But it's not easy to take pictures


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I'm nevertheless able to photograph a piece of the horrible Star Wars yellowish livery
as well as the Japanese Prime Minister's plane bound for Europe


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My flight is on time


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One of my selections. There will be a variation with the drinks but always with crackers


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A trolley allows you to get rid of your own waste. It's a good initiative.


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But to know in which trash you have to throw garbage you must first try to burn them ;)


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Passage in the spotless toilets where there is a competition hook for the GRMY moment


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A motivation for the most loyal NH pax


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But all good things must end and it is time to leave for the gate.


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After the pre boarding for families with children and people who needs assistance, it is the call of the different groups.
Finally in theory because there are a lot of old people in this flight and they do not seem really involved in this groups boarding ;)


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I join the "crowd" and I enter among the first on board.
Another document is printed when boarding, which means that three documents are issued


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THE NH4783 flight



I'm taking pictures WITHOUT blocking the aisle so I don't have to suffer the(justified) wrath of other pax by causing a slowdown


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The legroom : decent


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Some external views before the arrival of my neighbor: a businessman who counted the rows before sitting but who did not see that the first row was missing at this side and that the rank 6 is in fact the fifth row.
So he was sitting in the row 7 before being asked to quit.
When setting next to me, he recounts incredulously the rows !


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Safety instructions in Japanese and English


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As usual in Japan, the boarding is very quick and ordered


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Pushing back and take off.
The trolleys came out as soon as we are airborne


Some has brought their supplies


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Only a limited choice of drinks is offered. If you want more your friend BOB is here


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There is a blanket distribution for the most sensitive to cold pax


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The trolley is coming


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I'm feeling that the FA a little anxious so I make my request in Japanese.
As I have noticed many times the Japanese are often surprised that a foreigner is trying to speak Japanese.
They try to understand the words as if it was a foreign language, hence a misunderstanding.
I repeat my request with my best smile and I get a wonderful smile in return … and my green tea.


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Served in a cute cup 


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The company celebrates its 20th anniversary


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The little neighbor girl who is a few rows in front of me has received a personalized cup : a butterfly drawn by the FA


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The company has only two types of aircraft


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And here is its network


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We land early and arrive at the gate way ahead of schedule.
I am among the first off the plane so I'm able to take the 12:50 bus, scheduled arrival time of the flight. 


bonus : shirogane onsen


Bonus : Click here to displayr
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Verdict

Air Do

8.0/10
Cabin8.0
Cabin crew9.0
Entertainment7.0
Meal/catering8.0

ANA Domestic Lounge

6.9/10
Comfort8.5
Meal/catering6.5
Entertainment6.0
Services6.5

Tokyo - HND

8.1/10
Efficiency8.0
Access7.0
Services7.5
Cleanliness10.0

Asahikawa - AKJ

9.4/10
Efficiency10.0
Access9.5
Services8.0
Cleanliness10.0

Conclusion

A check-in a bit laborious.

A domestic lounge that has not improved at all and remains mediocre: offering miso soup and rice and/or onigiris would not lead NH to bankruptcy

An excellent flight with this "bear" company.
Even if the on board offer is very limited we remain close to what is offered in Europe on a similar flight.

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