Review of British Airways flight from Munich to London in Business

BAW

BA - British Airways

Flight taken on 03 December 2018
BA947
07:55 02h 15m 09:10
Model Airbus A319
Class Business
Seat 2F
FlyAlex
969 · 25 · 1 · 4

Hi,
As always in Munich Terminal 1 security & passport control took quite long this morning due to limited space and lanes available.
Consequently I just had a very brief visit to the lounge British Airways uses here in Munich:
Airport Lounge World - this lounge has just been opened by Munich Airport as a new common use lounge and replaced former Atlantik Lounge.
The lounge really is very nice: very modern, roomy and with loads of natural lights.
Also the food and drink offer is very nice and presented in a nice way.



I just had a very light early morning snack.


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Soon I spotted my BA Airbus 319 waiting at the gate.


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Boarding had already started in a very organized manner by groups and I straight headed to the empty priority lane which worked perfectly fine.
Welcomed by a friendly crew I took my seat in row 2. The seats are very comfortable and have a very good pattern compared to almost all other seats nowadays around on European narrowbody planes which tend to be much harder. Pitch was also good enough.
I also liked a lot the table placed on the middle seat in Club Europe cabin - it added more comfort and looked very stylish.


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Once boarding was completed, a friendly flight attendant distributed piping hot towels.


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We pushed back on time and some kind of mood lighting was also switched on - a nice feature on this rather old Airbus.


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We left Munich in rainy skies for a flight of 1 hour 50 minutes to London.


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Once cruising altitude was reached curtains to Euro Traveller (Economy) cabin were immediately closed.


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Service started about 20 minutes later with the friendly purser serving each passenger individually from the galley without a trolley.
Service started from row 1 towards the back and was always in this order:
1) Ask about meal choice (frittata or traditional English breakfast) + drink choices to go with it
2) Serving the meal tray plus offering warm breads & croissants from a basket
3) Serving the ordered drinks
This was a nice flow as you received meal & drinks together.
I had the English breakfast which tasted nice.


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I was a little bit surprised by the really tiny tray size for a a Business Class product.
However on the other side it was again surprising to see a real cloth napkin and a double set of metal cutlery for such a small meal.


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Drink refills had to be ordered and unfortunately were never offered proactively.
Soon we started our approach with great views of London city centre.


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Some minutes ahead of schedule we landend at the home of British Airways and docked at Terminal 5 B gates area.


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Thanks for reading,
FlyAlex

Display all

Product ratings

Airline

British Airways 8.4

  • Cabin9.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering9.0 / 10
Lounge

Independent Atlantic Lounge8.5

  • Comfort9.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi8.0 / 10
  • Services9.0 / 10
Departure airport

Munich - MUC7.0

  • Efficiency6.0 / 10
  • Access7.0 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

London - LHR8.3

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10

Conclusion

Club Europe offered a nice product this morning: a comfortable & stylish cabin plus a hot breakfast service with even two main dish choices.
Crew also was friendly and happy to serve passengers.
As a guest I felt more welcome than e.g. on most Lufthansa flights I did so far.

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Comments (1)

  • Hi FlyAlex, thanks for sharing this report. I agree that the BA cabin is elegant and reasonably comfortable for short flights like this despite the tight 30" pitch, but can get uncomfortable for longer flights over 3 hours. I'm pleasantly surprised to see 2 hot options on this short of a flight.

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