Review of KLM flight Gothenburg Amsterdam in Premium Eco

Airline KLM
Flight KL 1152
Class Premium Eco
Seat 4F
Aircraft Boeing 737-700
Flight time 01:04
Take-off 09 Jan 19, 06:11
Arrival at 09 Jan 19, 07:15
KL   #50 out of 131 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 634 reviews
edsong14
By 381
Published on 10th January 2019
Pre-flight: Honestly, premium economy was not all that on my mind throughout my trip, especially since I was having such a good time in Sweden. But as I was checking in the day before, the thought came to mind of possibly upgrading. For just about $60 (as opposed to $110 on my flight over), I could get a couple extra inches of legroom on my AMS-IAD flight, and for just $2 (!) extra on my GOT-AMS flight. While I know it didn’t really differ service-wise from regular economy, I’m 6’3”, and on my previous two flights my knees were touching the seat in front of me, so when I realized I had more than enough money to last for the rest of my trip, it was a no-brainer.

KL 1152
Depart: GOT, 6:00 AM (actual 6:11)
Arrive: AMS, 7:35 AM (actual 7:15)
Aircraft: Boeing 737-700
Flight time: 1:35 (actual 1:04)

At the Airport: Since it was such an early flight, that meant I had to wake up early, 3:00 to be exact. The relatives I was staying with in Kållered (a suburb just south of Gothenburg) ordered me a taxi the morning before, and it got to the house at around 3:30 (at that hour, the Flygbussarna doesn't run, nor does any other public transport from downtown). There was literally nobody else on the roads, and I arrived at GOT after about a 20-25-minute drive. Despite it being so early in the morning, there was a substantial amount of people there for several European departures, and one TUI charter flight to Phu Quoc (that wound up getting delayed for 5 hours). I was able to use the automated kiosk to check in just fine, but the line for bag drop was super long, and as I came to discover, AF and KL shared the same counters. I get why they do that, but it really slowed everything down. After about 20 minutes in line, I finally was able to drop my bags off and head through security pretty quickly (amazing how much more quickly it goes when you don’t have to take your shoes off or computer out of the case).

Once I got through, I was very pleasantly surprised by GOT’s new airside area. It used to be nothing special (just a single bar/restaurant/duty free shop), but now they have a couple bars and two Pressbyrån newsstands, just like you find at almost every train station in Sweden. Also, the airside area is now just one single terminal, as opposed to separate domestic and international areas like it used to be (and it’s expanding too; to my understanding they’re adding some more gates to the non-Schengen area). I grabbed one last kanelbulle and coffee from the Pressbyrån and sat in a barstool that was set up right at the window, and my 737 was already there. Boarding started right on time from gate 17, and while Zone 4 was printed on my boarding pass, it was pretty much a free-for-all (albeit a very orderly one) after business class and priority members got to board.


Landside at 4:00 AM

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Departures board: notice how the first one of the day got delayed 5 hours

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AF/KL counter; this could’ve been a lot more efficient

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Walkway to security (in the old layout it used to be straight ahead of that escalator)

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Post-security (GOT is one of the few European airports I've been to where you're not dumped right into the duty-free area after security)

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My plane, PH-BGW

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SK 736, which would later depart for ARN

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Large duty-free area at GOT


Lineup in the jetbridge

Once onboard I made my way to 4F, the first row of premium economy, and I knew right from the get-go that this upgrade was a power play on my part. Even though I had my backpack with me at my seat, I had plenty of foot space, and my knees were an acceptable distance from the seat in front of me. Also, the middle seat was open on this flight, which is always a plus. Once everyone boarded, the captain announced that we’d be delayed for a couple minutes for de-icing due to frost overnight, and that was done right at the gate before pushback. The captain also described our routing in detail, which none of the other captains on my trip did. After a long taxi, we took off to the north at around 6:11, 10 minutes behind schedule.

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Seat pitch; lots of daylight between my knees and the seat in front of me

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Business class; I think I only counted three people up there

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Winglet shot at the gate (what you see there is gate 18 of GOT; if you know gate 35X at DCA, gate 18 at GOT is the equivalent)

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The tail there is of LN-NIJ, DY 738 ready to depart for ARN

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Shot of the airport on takeoff

Once we hit cruising altitude, the crew sprung into action with the service. Breakfast this morning was an egg salad and cheese sandwich, and I had it with some apple juice. It wasn’t anything special, but way more than we would’ve gotten on a US domestic flight of the same (or even longer) duration. I passed the time after by reading and looking out the window, and before we knew it, we were beginning our descent.

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Breakfast on this flight: KL’s sandwiches hit the spot once again

Unlike my previous flights in/out of AMS, we actually made our landing from the south (thus avoiding the Polderbaan), after taking a sharp right turn around Utrecht. After a quick taxi, we parked at the C gates 20 minutes ahead of schedule, next to a Transavia 738, and soon I was on the Sprinter train headed into downtown Amsterdam for a quick breakfast.

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Transavia 738

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De-boarding

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Inside Concourse C

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Schengen area

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Walkway to arrivals
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Verdict

KLM

7.5/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi5.0
Meal/catering8.0

Gothenburg - GOT

7.8/10
Efficiency6.0
Access7.0
Services8.0
Cleanliness10.0

Amsterdam - AMS

9.8/10
Efficiency9.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

KL's intra-European product brings home the goods once again. Timely performance, above-average on-board snacks, and a friendly crew are all strong points of their service, and while a short flight isn't the best gauge of premium economy, the extra legroom was very much appreciated. Only pet peeve about this flight were the inefficient check-in at GOT, and lack of public transport at that time of the morning.

Information on the route Gothenburg (GOT) Amsterdam (AMS)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route Gothenburg (GOT) → Amsterdam (AMS).


Useful

The airline with the best average rating is KLM with 7.4/10.

The average flight time is 1 hours and 13 minutes.

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3 Comments

  • Comment 483424 by
    KLMA330 18 Comments

    What's not to love about KLM..

  • Comment 483577 by
    KL651 TEAM 4424 Comments

    Thanks for this FR.
    The extra fee to get a premium seat is almost as ridiculous as the extra space you get ahah
    I really like what KL offers for breakfast, typical and filling.

  • Comment 484050 by
    hometoyyz SILVER 498 Comments

    Hi Edsong,

    Thanks for continuing this series. And wow… that’s quite the upgrade offer. Even if it is just the legroom upgrade, and not a “true” Premium Economy offering, a total of $62 for extra legroom on GOT-AMS-IAD is more than reasonable.

    Ooof! That is one early wakeup call. The things we do to fly! 737-700s, 737-600s… planes I don’t usually see, except for in WestJet colours.

    Legroom still looks somewhat tight, but a good part of that I’d imagine, is given your height. At least your knees aren’t right into the seat in front.

    The sandwich is, as you say, better than nothing, and much better than what you’d face in this part of the world.

    And again, off to Amsterdam for breakfast.

    Looking forward to the trip back to IAD and seeing how the extra legroom compares on the longhaul.

    Thanks again for sharing this series, and happy flying!

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