Review of Jetstar Airways flight Melbourne Sydney in Economy

Airline Jetstar Airways
Flight JQ522
Class Economy
Seat 11F
Aircraft Airbus A320
Flight time 01:03
Take-off 16 Feb 19, 20:03
Arrival at 16 Feb 19, 21:06
JQ   #14 out of 21 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 29 reviews
thetravellingbloke
Published on 17th February 2019

check-in


The journey started after I arrived from Melbourne City on a SkyBus. 
SkyBus operates to multiple popular destinations, as well as connections to hotels departing from Southern Cross Station.   


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Jetstar operates its flights from terminal 4, sharing it with another low cost airline, Tigerair. 


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Check-in is simple: use one of these kiosks by entering your booking reference or by scanning the barcode on your itenary or by inputing your flight number and your name.

Note: Check-in is only available 3 hours prior to the scheduled departure time.


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There’s not too many shops in this terminal. Just simply a WHSmith, which is common in Australian Airports; and a café down the other end.   


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after security


Departures are up a level. Take the elevator just in front of WHSmith and you’ll reach security. 

There are a lot more shops after security, including another WHSmith. Most of the other shops are restaurants or fast food shops.  There’s also a large dining area and a series of charging ports, which comes in handy when your devices run out of battery.   


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While I was enjoying my last slice of salmon sashimi, an announcement was made for my flight, asking passengers to proceed to the gate for preparation to board the plane.

For or low cost carriers, ‘preparation for boarding‘ refers to weighing your carry on bags. For Jetstar, the carry on bags have a limit of 7kg, so just be weary of it. Unless you carry a very small bag or purse with you, you won’t escape the fate of having your bags weighed.

After our bags were being weighed, we boarded the plane through the tarmac, either from the front or the rear doors of the aircraft. 


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the flight


The cabin of the Jetstar’s A320, looks new and the seats are definitely skinnier than the older version.    


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We were parked next to another Jetstar A320  


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Jetstar’s seats on their A320. Not much to comment on, apart from saying it’s narrower than full service airlines.

Although the seats are quite narrow, I quite like the design on these new seats (as compared to the last time that I flew with Jetstar, which was 3 years ago).   


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Some of their options on their flight meal menu. Note that some of them are only available on selected international flights.   


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Jetstar’s merchandise.

Comfort packs are available on selected international flights only. 
Since there are so many more seemingly good stuffs on Jetstar’s international flights, I’d like to try one in the future. Probably to Bali.   


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We pushed back with a slight delay and taxiied out to the runway shortly.

We waited for the plane on the other runway to land, and we soared out of the Melbourne sky.   


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The sunset was great from the above. 


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After we reached cruising altitude, a brief meal service was served. Passengers who have pre-ordered their meals online get theirs right away.

If you can’t decide what to order online but know that you’re gonna get hungry during your flight, you can purchase a cash voucher and forget about the hassle of taking our lose changes from your pocket and choose what suits you the most from the meal tray.

As I purchased a StarterBundle Plus package when I booked the flight, there’s already a $10 meal voucher included in the fare.

The time passed fairly quickly as the pilot managed to catch up some time. It took us only an hour to get to Sydney, and we were 15 minutes early.     


disembarkation


We arrived at Sydney’s terminal 2, which is where Jetstar, Tigerair and REX operate their flights.   


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The escalators to the train station is just after the baggage claim area.   


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Verdict

Jetstar Airways

7.2/10
Cabin7.5
Cabin crew8.5
Entertainment/wifi6.5
Buy-on-board menu6.5

Melbourne - MEL

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Sydney - SYD

8.8/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness8.0

Conclusion

Jetstar is a good airline albeit it being a low cost carrier. Its seats are definitely not as roomy as full service airlines are, however an hour or two being stuck in a narrow spot is just isn't an issue. If you really wish to be flying in a roomier space, pick an emergency exit row for just a slightly higher price.
Jetstar's crew's accommodating attitude just makes you feel warm and welcomed.

Given its price and service, Jetstar worths every penny.

Information on the route Melbourne (MEL) Sydney (SYD)

The contributors of Flight-Report published 21 reviews of 4 airlines on the route Melbourne (MEL) → Sydney (SYD).


Useful

The airline with the best average rating is Qantas with 7.8/10.

The average flight time is 2 hours and 0 minutes.

  More information

2 Comments

  • Comment 488884 by
    KL651 TEAM 4415 Comments

    Thanks for this FR.
    JetStar reminds me of easyJet an not only because of the orange.
    It's low cost but not ULCC, cabin is modern and rather elegant, BoB has a lot of options.

    • Comment 488910 by
      thetravellingbloke AUTHOR 14 Comments

      Yea you're right. I was rather surprised by how modern their cabin is and undoubtedly its better than their counterpart, Tigerair. However in terms of LCCs, I personally prefer AirAsia as their service is extraordinary and they have great marketing skills to make their brand fresh and attract more travelers.

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