Review of Air Canada flight Toronto Houston in Economy

Airline Air Canada
Flight AC593
Class Economy
Seat 20F
Aircraft Embraer E-190
Flight time 03:32
Take-off 24 Feb 19, 14:05
Arrival at 24 Feb 19, 16:37
AC   #50 out of 132 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 269 reviews
sts86
By 830
Published on 26th February 2019

Booking Information



I booked the flight about a month in advance; this is the second leg of a one-way ticket originating in Quebec City. The ticket was $359.57.


Arrival at the airport


Arriving in Toronto from Quebec City (YQB), we had a long and somewhat confusing walk from the gate through a security screening and also being processed by border control before making it to the terminal for transborder flights. 



plaza Premium Lounge Terminal 1 (Transborder)


Once we got to the lounge, we walked in and had nearly seen it all. It's a small lounge. We accessed the lounge using our Priority Pass cards. Inside, the club had really limited seating as well as food and beverage options. Luckily, they had soup, some warm and cold food offerings as well as chips, cookies, crackers, etc.



walk to the gate


We were looking to get some basic food quickly. I got a burger and tots from Wahlburgers; the tots were fantastic. Across the way was a Tim Horton's. There were pretty limited traditional food court offerings. Once at the gate, I got a glimpse at the tail of our plane and the nose of our plane from separate spots. We boarded the Embraer 190 from the jetway.



Cabin and seat


Seating was tight in the coach cabin. Luckily, I had a window to look out of and an IFE screen in front of me loaded with movies, music, and flight map. Apparently Air Canada will retire its Embraer 190 fleet in just months once it takes deliver of the Airbus A220 (Bombardier CS300). The plane we flew on (C-FMZR) was eleven years old. 




I just grabbed a diet coke on this flight. No snacks were provided. Coach passengers could order from the menu. Nothing on the menu really stood out as an amazing option. The Freshii meals seemed interesting though.



plane spotting


Air Canada has too many liveries! Caught all of them in Toronto plus Avianca, United, China Eastern, Cathay Pacific, El Al, and a handful of others. 



arrival


Arriving into Houston, we had a short taxi to the gate. Terminal A gets the cold shoulder so the basement baggage claim and entire building leave something to be desired but there are a couple of newer dining options in the terminal like Blaze Pizza, Wendy's, and Which Wich.



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Verdict

Air Canada

5.8/10
Cabin5.0
Cabin crew6.0
Entertainment/wifi7.0
Meal/catering5.0

Plaza Premium Lounge Management Limited Plaza Premium Lounge (US Transborder)

5.0/10
Comfort4.5
Meal/catering6.0
Entertainment/wifi4.5
Services5.0

Toronto - YYZ

6.4/10
Efficiency5.5
Access5.0
Services7.0
Cleanliness8.0

Houston - IAH

6.2/10
Efficiency6.0
Access5.5
Services6.5
Cleanliness7.0

Conclusion

This flight with a two and a half hour layover was a very good and reasonable amount of time to allot for delay time plus make it through customs and also explore the airport. The plane and service was decent. The price was better than the alternative United ticket. So not great but not terrible.

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