Review of KLM flight New York Amsterdam in Economy

Airline KLM
Flight KL642
Class Economy
Seat 23A
Aircraft Boeing 787-9
Flight time 06:45
Take-off 17 Feb 19, 17:45
Arrival at 18 Feb 19, 06:30
KL   #32 out of 78 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 962 reviews
Jett Tyler
By GOLD 3464
Published on 2nd May 2019
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My flight home from Sint Maarten was via a short stop in Miami and New York. So my flight back was on the brand new aircraft in KLM's wide body fleet, the Boeing 787-9 Dreamliner. The Boeing Dreamliner fleet began to arrive as the final McDonnell-Douglas MD-11 were phased out in autumn of 2014. The next new aircraft fleet is the Airbus A350 due in 2020. The Dreamliner was the first fleet type in the KLM fleet to be delivered in the new "Dolphin" style colour scheme, the A330s & E-190 being the last in the outgoing 2003-2014 livery.

 I got to JFK from the Yankee Stadium, it was my 22nd birthday and I wanted to visit the Yankee Stadium Hard Rock Cafe, which I hadn't visited at the time. The last couple of years I've been in different cities for my birthday since (Gibraltar, Stockholm, Amsterdam, Reykjavik, London & now NYC).

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My shiny blue "Flying Dutchman" Boeing 787-9 was going to be PH-BHG for this evening. It is one of the "Middle Aged" Dreamliners of the 13 in the fleet at the time of flying, delivered in late June 2016.

KLM is turning 100 in October 2019, its the world's oldest airline to operate under its original branding (take note BA, Air Serbia, etc.) , So this is part of a two part trip I am marking the occasion with. Flying SXM/JFK flights with the A330 & B787-9 and in the autumn I'll be doing Asia with the Boeing 747 & 777.

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The Boeing 787-9 has seats that are of the "Slimline" design being used in post-2010 aircraft and short-haul airlines. They all have individual screens for IFE and they also have two charging ports on the seats. One for a plug, the other for a USB port.

The vast wing with its flexible wingtip makes adds to the Dreamliner's ultra-modern fuel efficiency in an age where reducing an airlines fuel costs and decreasing their CO2 emissions is of an up most importance! 

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The flight left after darkness had fallen (which is predictable during an evening winter departure) and the Dreamliner climbed out over a lit up New York City. I can't wait to go back again- I like stopping in NYC during my USA Trips.

There wasn't much to photograph so most of the flight I was enjoying the range of tv shows/musical entertainment on the system, watching the interactive map as we sailed through the sky, and I went to socialise with the cabin crew so I could get my legs moving during the long flight. I am not much of a sleeper on planes- I enjoy the flights too much! 

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I had the meatballs on the flight out, so I decided to enjoy the vegetarian tomato pasta dish on this return flight as it was available. The main course was served on a tray alongside: chocolate cake, bean salad, Dutch cheese and crackers with a cup of cola. 

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As we came up on Jolly ole Blighty, the breakfast snack box was dished out to everyone. This included a sandwich with Dutch Gouda cheese, a fruity strawberry yogurt, a tub of water which I then included with a Tea and Orange Juice.

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As was to be expected, we arrived a good 20 minutes early, there really isn't much reason to go in a hold at AMS at 6am, even though its one of the Four "Mega-Hubs" in Europe (alongside LHR, FRA and CDG).
Parking up, I made my way out via a quick visit to the flight deck and to have a quick talk to the pilots about the new bird. I love the Dreamliner flight deck, it is quite spacious compare to the 737-NG and classic favourite Boeing 757/767.
The return to the grey cockpit layout from the previous brown colour is akin to the Boeing 707 and Boeing 747-Classics from the 1960s/70s, albeit with the LED Glass screens replacing the myriad of dials and switches.

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Two hours later, I was boarding onto an E-190 at AMS to take me back to London (City Airport) concluding my exotic Birthday trip, No real report to make, so here is a selection of pictures from the short uneventful hop across the North Sea.

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My KL983 flight from AMS to LCY was operated by PH-EZL. Legroom was brilliant as is to be expected on the E-Jet range and a small breakfast box was handed out quickly by the crew with a hot drink.

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Cabin crew10.0

New York - JFK


Amsterdam - AMS



KLM Dreamliner- Nice solid product, very the same results as my AMS-SXM & AMS-LAX experiences. The Dreamliner is a nice comfortable plane with a nice decent cabin. The E-jet also had a good cabin for comfort and provided a decent snack service which is something I enjoyed despite the short hop.

JFK- Bit of a wait at the security, but that is to be expected, easy to connect to with the Metro system via Jamaica or Howard Beach. Nice modern airport, but always be careful taking pictures as JFK Staff are a bit moody on spotters.

AMS- Great airport and offers easy connections between flights, if you are here on a long layover in the daylight- there are plenty of facilities to keep you amused.

Information on the route New York (JFK) Amsterdam (AMS)

The contributors of Flight-Report published 10 reviews of 2 airlines on the route New York (JFK) → Amsterdam (AMS).


The airline with the best average rating is KLM with 7.4/10.

The average flight time is 7 hours and 2 minutes.

  More information


If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 501031 by
    ThomasDutch BRONZE 597 Comments

    The next new aircraft fleet is the Airbus A350 due in 2020.

    I would love to have an Airbus A350 with KLM, but it is to be believed by a few reliable Dutch sources that no A350 will be joining KLM. They state that all A350s will be joining Air France and a number of 787s of Air France will move over to KLM, yet nothing is 'officially' confirmed by KLM as to date. Hopefully it would not be canceled though.

    Flying SXM/JFK flights with the A330 & B787-9 and in the autumn I'll be doing Asia with the Boeing 747 & 777

    If it's going to be with KLM, is it Seoul or Hong Kong? I'm quite jealous though! Should plan a trip back to Asia soon too!

    Seems like two pleasant flights you've had back to home I assume and LCY always gives you an excellent view during landing. Great report though!

    • Comment 501036 by
      Jett Tyler GOLD AUTHOR 275 Comments

      Thanks for the kind words! The A350s seem to be an odd move by KLM, don't even see why they need A330s when they could get B787-8 and reduce crew/maintenance costs. I am looking at Hong Kong return (with a few days in Tokyo) out on the B744 and back on B772, might even go out on KL B747 and return on the AF B777?

  • Comment 501271 by
    KL651 TEAM 4525 Comments

    Thanks for this FR.
    I really like the look of the new KLM cabins, however I notice the meals so called improvements are actually a real downgrade, the food look basic.

  • Comment 501629 by
    KévinDC TEAM SILVER 6051 Comments

    I like the look of KLM's new Y cabins and the KLM livery looks great on the 787. Thanks for sharing!

  • Comment 501811 by
    jish.b 283 Comments

    Solid trip report, thanks for sharing! I hope to try out KLM's 787 soon seeing as it is a pretty decent product, but not without logging in a few B747s first! :)

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