Review of Jetstar Asia Airways flight Singapore Surabaya in Economy

Flight 3K247
Class Economy
Seat 17F
Aircraft Airbus A320
Flight time 02:20
Take-off 16 May 19, 11:10
Arrival at 16 May 19, 12:30
3K   #20 out of 24 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 45 reviews
Tester
By 333
Published on 29th May 2019
Hi everyone!
Welcome to my Flight Report [previous report : Review of Jetstar Asia Airways flight Surabaya → Singapore in Economy]. In this report, I want to share with you about my trip back to Surabaya after spending a week in Singapore with Jetstar Asia. 24 hours before my flight, I went to Changi Airport to collect my boarding pass. I tried the FAST check-in machine, but the machine said that my flight will ready for check-in at 23:10 (12 hours before the scheduled departure time), so I decided to stay at Village Hotel Changi and come back again to Changi Airport to collect my boarding pass.


When I walked through the terminal 1 arrival hall and JEWEL, I saw the early check-in counter. I asked the staff if my flight eligible for the early check-in service at Changi Airport and the staff said that Jetstar cannot use the early check-in facility at Changi Airport, so I continued my walk to the coach bay to board my shuttle bus.

JEWEL Entrance at Changi Airport Terminal 1 Arrival Hall
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JEWEL Rain Vortex
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Early Check-In Counter at JEWEL


Early Check-In Service Information
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Coach Bay for Hotel Shuttle Service at Changi Airport Terminal 1
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Bonus : Click here display


Later at night, I came back to Changi Airport to collect my boarding pass. I arrived at around 22:00, so I went to JEWEL to look the rain vortex and wait for the time there.

JEWEL colorful Rain Vortex at night


JEWEL forest
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JEWEL Mall


At 23:15, I went to the FAST Check-In machine at Changi Airport Terminal 1 Departre Hall. At the end of the check-in process after I scanned my boarding pass through the machine, it said that error encountered and I must go to the check-in kiosk/assistance kiosk. I went there and the staff checked-in me with my passport scanned. After that, the staff gave me my boarding pass and cabin baggage tag. After check-in completed, I immediately went back to the coach bay to board the last shuttle bus (12 midnight) to Village Hotel Changi.
photo 45

The next morning, I woke up at 07:00, took a shower for a while, and checked-out at 08:00 to catch the shuttle bus to Changi Airport.
photo 46

After 30 minutes ride, I arrived at Changi Airport and directly proceeded to inside the terminal because I already got my boarding pass. Because it still 8:30 (2 hours before the scheduled boarding time), I decided to walk around. I went to Terminal 3 to buy Fragrance Bak Kwa with the Changi Airport Reward Voucher given by Jetstar Asia.

Changi Airport Terminal 3


Then, I tried the skytrain from terminal 3 to terminal 2 which ran through inside JEWEL to see the rain vortex from the train.


After took some pictures of the rain vortex, I went back to Terminal 1 and waited for my flight.
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At 10:30, I decided to go to my boarding gate at Gate D47.


I checked the screen and it said boarding for my flight status. I went inside the gate to board my plane.
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Security check and boarding process was smooth. When I gave my boarding pass at the boarding gate, the staff told me to put my luggage at the aerobridge because they would put it on the airplane cargo compartment for free. Maybe it was an anticipation for overloaded cabin compartment.
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Thursday, 16 May 2019
Jetstar Asia
3K247
Singapore (SIN) - Surabaya (SUB)
Airbus A320 WL
9V-JSV
Economy Class

photo 69

Boarding


Getting inside the cabin


View from my windows
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Another Jetstar Asia A320 WL (9V-JSS) departed for Denpasar-Bali.
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ANA/Air Japan B789 (JA886A)
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Push-Back (On-Time)


Taxiing toward Runway 20 C


Singapore Airlines B777-300ER (9V-SWZ)
photo 99

Korean Air A330-300 (HL8001) departed for Seoul Incheon
photo 100

Queing for Take-Off


Hello Again Malaysia Airlines B737-800 (9M-FFF)!
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Indonesia AirAsia A320 (PK-AZL) departed for Yogyakarta
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Finally Took-Off. Bye Singapore!


Scenery


Changi MRT Depot
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Turning Away from Singapore


Cabin Condition
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Cruising very smooth at 35.000 FT


Descending into Surabaya


Trans Java Toll Road


Ritz Gate Industrial Park
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Final Approach


Landing at Juanda Airport Surabaya


Spoiler Deployed


Taxiing toward the gate


Juanda Airport Tower
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Cabin condition after landed
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Cute little plane
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Parked beside Indonesia AirAsia A320 (PK-AXF), the same aircraft that I saw 3 years ago on this flight report : Review of Singapore Airlines flight Surabaya → Singapore in Economy


After my plane made a complete stop at Gate 8, PK-AXF was pushed back from Gate 7 for departure to Kuala Lumpur.


Disembarking
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Walking to the immigration and baggage claim area


Bye 9V-JSV!
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After cleared the immigration, I waited for my luggage for 5 minutes, then I went to the taxi counter and used Blue Bird Taxi (metered taxi) to go home.
photo 217

Bonus : Click here display
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Verdict

Jetstar Asia Airways

7.0/10
Cabin7.0
Cabin crew7.0
Entertainment/wifi7.0
Buy-on-board menu7.0

Singapore - SIN

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Surabaya - SUB

6.8/10
Efficiency6.5
Access5.0
Services7.5
Cleanliness8.0

Conclusion

Overall, it was a pleasant flight with Jetstar Asia, especially 9V-JSV.

Information on the route Singapore (SIN) Surabaya (SUB)

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