Review of LOT Polish flight Istanbul Warsaw in Premium Eco

Airline LOT Polish
Flight LO138
Class Premium Eco
Seat 03A
Aircraft Embraer E-175
Flight time 02:35
Take-off 18 May 19, 06:45
Arrival at 18 May 19, 08:20
LO   #85 out of 130 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 137 reviews
ISTFlyer
By GOLD 737
Published on 22nd June 2019

Report No: 2019-505E


Ladies and Gentlemen,

Welcome to this new series where I would try LOT Polish Airlines for the first time after finding a sweet deal on their Premium Economy cabin. As my final destination would be Washington DC and LOT Polish Airlines doesn't fly to the DC area, I would fly to Chicago with LOT and then take an American flight down to DC. Also, in this series, I would have the opportunity to visit the signature lounges of two different Star Alliance carriers.


The first report of this series would be on the LOT 90th year retro jet from Istanbul to Warsaw. I really wondered what LOT offered on Premium Economy on a short flight less than 2 hours. Also before this flight, I was able to visit the Miles&Smiles Lounge of Turkish Airlines for the first time and you could see a detailed review of that as well.


So the routing for this series would look like this; 


Routing


Pax for this flight:

Business Class: %0 [ Business Class until row 2 ]
Premium Economy Class: %25 [ Premium Economy class only row 3 ]
Economy Class: %90-95


ONLINE CHECK-IN


I have completed the online check-in process, 24 hours before departure on the LOT website.


photo ekran-resmi-2019-05-16-184518

For the first flight, I had selected seat 4D while booking the flight. I have sticked with that seat.


photo ekran-resmi-2019-05-16-184533

For the second flight, I have also sticked with my pre-reserved seat.


photo ekran-resmi-2019-05-16-184544

Istanbul Airport - IST


Early in the morning, I was dropped to Istanbul Airport. To enter the airport, I have used entrance 5, which is the priority entrance for Turkish Airlines. Despite all checkpoints being empty at that time, I had used this checkpoint as it was the closest the LOT check-in counters. I had access to this checkpoint via my Miles&Smiles Elite card.


photo img_8642

Arrivals level


photo img_8643

The entrance


photo img_8644

I have passed the initial security check in a very short time. FIDS.


photo img_8645

There were two check-in desks open for this flight. One was reserved for Business Class, Premium Class and Star Alliance Gold passengers while the other one was dedicated to Economy Class passengers. After the aviation security agents checked my passport and visa, I have headed to desk K37 and I was handed the paper versions of my boarding pass and given my baggage receipts. I was told that I could use the Turkish Airlines Lounge's after security.


photo img_8646

I have noticed that my seat for the first flight was changed to seat 3A instead of 4D. This was because the curtain had moved one row forward.


photo img_8647

LOT doesn't offer priority security or priority passport control at Istanbul Airport so I have used the regular lanes where there were no wait, early in the morning.


photo img_8648

I was in the airside within 5 minutes. FIDS one more time.


photo img_8649

Turkish Airlines MILES&SMILES LOUNGE - Istanbul Airport


Unlike Atatürk Airport, Turkish Airlines has 3 different concepts for departing eligible international passengers. Star Gold passengers traveling in Economy/Premium Economy are invited to use the Miles&Smiles Lounge.


photo img_8650

As the e-gates does not work for LOT boarding passes, I have went to the service desk and an agent registered my boarding pass. After that I was able to enter.


photo img_8651

The lounge had a huge breakfast bar, similar to the one in Atatürk.


photo img_8659-64797

The personalized omelette service is also available at this lounge.


photo img_8653

Peperonni-cheese sandwiches were offered at that time


photo img_8656

Simit and butter from countryside Trabzon


photo img_8658

Lentil soup was offered early in the morning


photo img_8657-98582

Gözleme ( Turkish Style Flat Pastry's ) offered that morning.


photo img_8663

Tea selection - This is new compared to the Atatürk lounge.


photo img_8660

Cake selection in the main area


photo img_8667-17334

I was seated in the southern part of the lounge were nuts, fruits and some cakes were available.


photo img_8662

The map of the lounge


photo img_8661-93325

There is a movie room ( cinema ) in the lounge as well.


photo img_8664

They have also thought the kids


photo img_8665

The TV area which was crowded


photo img_8654-26532

Sleeper sofas are available for those who are not eligible for the sleeping rooms.


photo img_8652

However, there were some passengers who slept in the seating areas. Mac computers are available for the use of passengers and lockers are present at the lounge.


photo img_8669-13986

There are also conference rooms available at the lounge which can be reserved through the front desk.


photo img_8668

A view of the terminal before leaving the lounge


photo img_8666

GATE AREA & BOARDING


30-35 minutes before our scheduled departure time, I have left the lounge and headed to gate E4. 


photo img_8671-24708

Our aircraft was visible from the gate.


photo img_8670

As the arrival of the crew was delayed, boarding had started a little bit later. There were no special line for Priority eligible passengers so priorities were not respected. However, two Star Gold passengers had cut the boarding line and the ground staff was OK with that. I have decided to enter the regular boarding queue. After passports and visas were checked one more time. I have boarded the aircraft.


photo img_8672

Lo 138 Istanbul Airport TO WARSAW FREDERIC CHOPIN AIRPORT


After being welcomed by the crew, I had took my seat 3A. The seats were standard Embraer seats, which were comfortable and had decent legroom. In addition, the seat had a power outlet.


photo img_8673photo img_8674

Our neighbor was TC-JUI which was going to head to Cluj that morning.


photo img_8675

Shortly after boarding was completed the safety demo was made by the crews, and a welcome drink was offered to me. The options were orange juice and water. Newspapers were also offered but there were only Polish ones. I was the only one seated in the Premium cabin and nobody was seated in the Business cabin.


photo img_8676

Slightly later than our scheduled departure time, we had pushed back. Meanwhile, this A321 was waiting for his flight to Skopje.


photo img_8677

On the way to the runway, this Sichuan A330 had appeared. Sichuan had recently started flying from Chengdu to Istanbul.


photo img_8678

The Presidential terminal


photo img_8679

And, we had took off after a 15-20 minute taxi.


photo img_8680

Shortly after departure


photo img_8681

The Black Sea Coast


photo img_8682

After the seatbelt signs had been turned off, a blanket and pillow was handed to me.


photo img_8683

For the most of the flight, I have slept, however, I was awake during meal service.
The tray contained a hot dish, cheese and dried fruits, breakfast plate, butter, jam, cookies and I have taken a croissant from the bread basket that passed by.


photo img_8687

Surprisingly the hot dish was a pastry filled with chocolate. As the aircraft arrives from Warsaw, the night before our departure and LOT doesn't cater food from IST, this is what they serve in Premium Class. However, the pastry tasted good, especially when warmed.


photo img_8688

I have asked for a tea with the meal.


photo img_8686

After I have finished my meal, I was asked for any other drinks. I have opted for another cup of tea.


photo img_8689

Meanwhile, I have visited the lavatories which were clean during my visit


photo img_8690-26297photo img_8691-89450

The seat pocket had the safety card


photo img_8684

And, the LOT Kaleidoscope magazine


photo img_8685

And a photo from the air before I slept.


photo img_8693

WARSAW FREDERIC CHOPIN AIRPORT - WAW


I have waken up just when we had parked to our gate in Warsaw. Even though the cabin crew closed the curtain behind me there were passengers who had rushed to the front so I was not the first one to exit. However, it was not an issue as I had a longish layover. Here is the last view of our aircraft after arriving to Warsaw.


photo img_8695

Gates for connecting flights are posted on the screens after entering the terminal. My onward flight was going to depart from gate 17N. After looking at the screens, I have headed to transfer security.


photo img_8696

This report has came to an end.
Thanks for reading and hope to see you in another report.


COMING UP:

As you would realize, I have changed the format of my coming-up section which would you would be more essential.
The part written in bold would be the publishing month of the date with a prefix with 'E' early, 'M' mid or 'L' late; EN for English, FR for French.
I am sorry that I had to cancel the publishing of several French translations due to the lack of time.
This section would be only available in my latest Flight-Report's.


Due to my tight schedules at the moment, I am unable to translate reports in to French, however, during the summer I would also post some Flight-Report's in French as well.
  A cause de mon emploi de temps, je ne peux pas trouver du temps pour traduire des FR's en français mais je vais publier des FR's en français pendant l'été.


Next Report:


The series would continue with the review of the LOT 787-8 onboard a flight to Chicago on the Premium Economy Cabin. In this report, I would also give some details and review the signature lounge of LOT in Warsaw Chopin Airport  ML06/2019-EN


photo h1photo h2

Upcoming Reports which are flown


This series would end with an uneventful, short domestic American Airlines flight onboard their Boeing 737-800 aircraft. L06/2019-EN


photo g3

Shortly after the previous series, a domestic United series would be published which would contain 2 different United mainline flights and a United Express flight onboard the ERJ-170. L06/2019 EN


photo g2

Upcoming Reports which are not flown ( Subject to change )


After a long time, I would fly with the Air Belgium A340-300 on one of the routes that they offer in Business Class which would be followed by the flight of the airline that marketed the KF flight in their premium cabin. EM07/2019-EN FR


photo g1

As an av-geek from Turkey, it would be an honor to fly the Turkish Airlines 787-9, on it's first scheduled flight on the Business cabin. This series would contain two reports of the brand new Turkish Airlines Dreamliner and Business Lounge reviews on both airports of the itinerary. M07/2019-EN FR


photo glc7

Then, as a part of a vacation planned for the summer, I would visit a country that I have never visited and in this trip I would fly the DHC-8 for the first time unless there is a change in the aircraft type. In addition to the DHC-8-400 flight, this report would have two flight on the Turkish Airlines 737 aircraft on the Economy cabin. The first TK flight is scheduled to be operated with a Boeing 737-800 and the second one with a Boeing 737-900ER. The second flight was previously filed 737-MAX-8, however there is no guarantee that they would return to service before that flight and the aircraft type would rechange back to a MAX. L07/2019-EN FR


photo glc8

Later this summer, I would fly the Lufthansa A380 for the first time on a transatlantic flight from Frankfurt just after a short Lufthansa flight from Istanbul. The A380 flight would not be on Economy cabin as I would have the chance to report one of the premium cabins onboard that aircraft. Just after the Lufthansa A380 flight I would fly on an PMUS American Airlines A321 on a short domestic flight. In the airport that I would transfer from LH to AA, I would report the Flagship Lounge in addition to those lounges which would be reported on the LH reports. L08/2019-EN FR


photo glc9

For thanksgiving, I have booked a really cheap fare onboard United Airlines and it would be my second time flying them on a transatlantic flight. It would be a day-time transatlantic flight onboard the Boeing 757-200 which would soon retire from the UA fleet. After this UA flight, I would transfer to a TK flight back home to Istanbul onboard an Airbus A321. Both of the routes that I would cover in this series are previously reported on a different airline so you would have the chance to compare UA and TK to those respective airline(s). Again, all of the flights in this series would have lounge reviews. L11/2019-EN FR


photo glc10

Simply keep in touch with Flight-Report for my future reports.

See more

Verdict

LOT Polish

7.6/10
Cabin8.5
Cabin crew9.0
Entertainment/wifi7.0
Meal/catering6.0

Turkish Airlines Miles & Smiles Lounge (International)

8.9/10
Comfort8.5
Meal/catering9.0
Entertainment/wifi9.0
Services9.0

Istanbul - IST

9.6/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness8.5

Warsaw - WAW

8.5/10
Efficiency9.0
Access9.0
Services8.0
Cleanliness8.0

Conclusion

Arriving at Istanbul Airport was painless as usual; public transportation options to the airport are also available throughout the night but being dropped to the airport had made me sleep 30-45 minutes extra that morning. According to the signs, the wait time at all entry points was around 1 to 5 minutes, however, as it is close to the LOT counters I had used the Turkish Airlines Priority Entrance. As most of the passengers on our flight were transfer passengers, the check-in counters were empty and I was helped quickly. No fast track voucher was handed at the check-in desk so I used the regular lane for passport control and security but there wasn't any wait so I was through within 5 minutes. Turkish Airlines had decided to have separate lounges for Business Class passengers and status passengers at Istanbul Airport. As I was traveling in Premium Economy, I headed to the Miles&Smiles Lounge which I had access via my Turkish Airlines M&S Elite card. The lounge had similar furniture and almost identical food compared to the lounge at Atatürk but there were a bit few improvements compared to the old lounge. Although, it was difficult to find seats in a central area but the corner areas were empty. The only thing that I didn't like about the lounge is the ambiance where people remove their socks and lie down on sofas. Boarding had started a bit late because of the late arrival of the crew, priorities were not respected and there was only one lane for the passport and visa check; however, there were *G passengers who interrupted the line and managed to board earlier. I really enjoy the Embraer's as seats are comfortable and the legroom is always decent. I was also surprised that I had got a welcome drink and newspapers. Unfortunately, newspapers were only available in Polish. After takeoff, a hot breakfast was served but I was shocked when I saw the hot dish, it was a chocolate pastry. I expected something better from LOT, however, it was a nice touch that drink refills were offered throughout the flight. Lavatories were also kept clean. After arriving at Warsaw, transfer security was just near our gate so I had quickly reached there and headed to my next flight.

IST
(+) Efficient terminal, reasonable security wait times
(-) Priorities not respected during boarding
Miles&Smiles Lounge
(+) Comfortable seating
(+) Meal options
(+) Resting options for passengers with long layovers
(-) The ambiance of the lounge
LO 138
(+) Comfortable seats and decent legroom
(+) Friendly crew
(+) Power outlets at each seat
(+) Lavatories kept clean throughout the flight
(+) Drink refills being offered throughout the flight
(-) The meal could be definitely improved
(-) Newspapers available for Business and Premium Class passengers, but only in Polish
WAW
(+) Really efficient terminal, short walk to the transfer security

Related

2 Comments

  • Comment 508333 by
    NewYorker SILVER 31 Comments

    Great report as always, ISTFlyer! Istanbul’s new airport looks incredible. I remember being blown away by the old TK lounge at Atatürk when I went, but I can’t only imagine how much cooler the new lounge is. Nice to see a J class report on LOT — maybe I can’t find them, but there doesn’t seem to be a lot of them here on FR. Cool that you flew on the retro livery Embraer, too. Looking forward to the next part!

    • Comment 508334 by
      ISTFlyer GOLD AUTHOR 188 Comments

      Hi NewYorker and thanks for your comment,

      Istanbul’s new airport looks incredible.

      - It's better than Atatürk and Sabiha Gökçen and really efficient for a reason that I can't figure out.
      I remember being blown away by the old TK lounge at Atatürk when I went, but I can’t only imagine how much cooler the new lounge is.

      - The new lounge(s) are similar to the old lounge in Atatürk. The offerings are almost the same, however, there are some small improvements.
      Nice to see a J class report on LOT — maybe I can’t find them, but there doesn’t seem to be a lot of them here on FR.

      - Literally, it's not a Business Class report but except Business Class and Premium Economy gets the same product on these short flights. The only difference is that Premium Economy passengers do not have a seat blocked next to them, where, in my case the aircraft was empty. 😁
      Cool that you flew on the retro livery Embraer, too.

      - The retro livery had some retro posters inside the cabin which was a nice touch. Unfortunately, I didn't take a photo of them.
      Looking forward to the next part!

      - It's now being prepared so I should release it in a few days.

      Once again thank you for stopping by and have a great day!

Login to post a comment.