Review of SAS flight Copenhagen Stockholm in Economy

Airline SAS
Flight SK1420
Class Economy
Seat 12A
Aircraft Airbus A320neo
Flight time 01:07
Take-off 28 Nov 19, 11:53
Arrival at 28 Nov 19, 13:00
SK   #113 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 184 reviews
YGeorgeW
By GOLD 363
Published on 13th December 2019

thanksgiving scandinavia trip


My family just about never celebrates Thanksgiving, so this year I decide to take a trip out of the country and visit a friend in Copenhagen. I ended up adding a few days in Stockholm as well an overnight layover in Lisbon on the way back.


Routing


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I purchased this leg with cash as fares were reasonable. Norwegian was about 20 euros cheaper, but once you consider the fact that their strict carryon limitations, it quickly becomes the more expensive option. As a Star Alliance Gold member, I was entitled to free seat selection, lounge access, and two free checked bags. Once that's all factored in, it made sense just to book with SAS.


SAS gold lounge


I arrived decently early for my flight to Stockholm because I wanted some decent WiFi to work with. I checked in at the SAS premium check-in counters, which are available to Star Alliance Gold members. Oddly enough, when printing my boarding pass, I was not given fast track, which I thought you were supposed to get as Star Gold. Despite that, security was fairly fast and in Copenhagen they did not make you take off your shoes. The only hiccup would be it takes a bit longer to get to the SAS Lounge. I was under the impression that Star Gold members got to use a dedicated security entrance. Oh well.
   
The lounge was easy enough to find. I enjoyed the massive display board detailing various statistics. I also love the large model A340 they had above the service desk. It would be nicer if it was more prominent. Then again, I did find it curious that they used the A340 here given how environmentally-conscious the Nordic countries are. Perhaps they should highlight their new A350 instead?


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The lower level is the business class lounge and the upper level is the SAS Gold Lounge (for Star Gold and SAS's own elites).


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There were a few separate rooms on the ground level, including a kids room, but the majority of the seating for the Gold Lounge was upstairs. There were also lounge-style seating in addition to the various tables pictured below, but I did not take pictures of them for whatever reason. My apologies for that.

Towards the back of the lounge there was a small meeting room. 



Facing the rest of the terminal was a large business area. Further in there were a few individual desk areas for phone calls and video conferencing.


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There were also a few product displays set up throughout the lounge.


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My AirBnb had a rather poor shower situation so I was dying for a good, hot shower. Even though the amenities were very basic (i.e. nothing except the shampoo and body wash), the SAS Lounge shower did the trick. Do note that the shower can be found at the service desk to the left, past the entrance of the business class section of the lounge. The showers are also on the lower level.


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There was a nice option to add your own music to listen to while you showered, but I couldn't get my phone to connect.


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The breakfast spread largely lacked hot options, but I think this is the standard in the Nordic countries? At least it was the case for the lounges. I apologize for missing a picture of the cold cuts.



There were various wines, beer, soft drinks, and juices available.



The highlight of the lounge was very prominent coffee bar. Lavazza beans were used for a variety of coffees made to order.


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I ordered a cappuccino. It was pretty good, but not being a coffee drinker, I don't really know how to judge it.


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Aside from the coffee bar, the most interesting part of the lounge was the daylight booster zone in the back of the business area. I'll let you read the description in the picture below. Seeing as this was my fourth day without any sunlight, this room was much appreciated.


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There is a motion sensor that lights up the screen when you enter the area. I ended up working on my laptop here for the remainder of my stay.


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I made my way to the gate a few minutes before scheduled boarding. There was a little kids playing area right in front.


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The plane was not yet at the gate and arrived 6 minutes before scheduled boarding.
  
Here is the plane: 


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Despite arriving somewhat late, the deplaning was rather efficient because SAS deplaned from both ends of the plane. This was nice as boarding began at 11:28 despite such a late arriving plane - only 8 minutes behind schedule.


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However, when we boarded, everyone boarded from the front.


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There were no dividers between the "cabins" here. In fact, I'm not even sure SAS sells a intra-European J. All there was was a little placard sticking up from the back of a seat in row 10 indicating this was the end of the SAS Plus section of the plane.


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I was seated in 12A, which I did not even realize was an exit row seat. Normally airlines charge a premium to select these seats, but I was thankful that SAS offered Star Gold the option to select it for free. The legroom was plenty comfortable.


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Fairly standard seat here. I very much appreciate the USB charging port. The overhead controls also had individual air nozzles.


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I was lucky enough to have an empty middle seat. It was just like I was in business class! In fact, aside from the bulkhead, I had more legroom than the usual intra-European business class.


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Boarding was completed at 11:35, a mere 7 minutes after it began. Though far from a full plane (it was probably more than half empty), that is quite efficient! The captain welcomed us on board a few minutes later and told us to expect a 55-minute flight.

We pushed back at 11:53.
  
Here is an airline I had never encountered before: Atlantic Airways. They are the national airline of the Faroe Islands. This is the latest bird in their fleet: Ingálvur, a five-month old A320neo. Their entire fleet consists of an A319, an A320, an A320neo, and two helicopters. According to Wikipedia, they have 3 more A320neos on order.


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We took off at 12:03pm. Here is the first glimpse of sunlight I've seen since arriving in Scandinavia.


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Service began about 12 minutes into the flight. You had your choice of coffee or tea, I opted for the tea.


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It was a very uneventful flight. We began our descent at 12:40 and touched down 15 minutes later. We were at the gate by 1pm.

I made the mistake of checking my bags this time (I had not consumed the gin from the KLM Delft House yet). It took nearly 20 minutes for them to arrive at the baggage claim.

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Verdict

SAS

5.0/10
Cabin5.0
Cabin crew6.0
Entertainment/wifi5.0
Meal/catering4.0

SAS Scandinavian Lounge

7.1/10
Comfort7.0
Meal/catering6.5
Entertainment/wifi6.5
Services8.5

Copenhagen - CPH

9.2/10
Efficiency9.5
Access9.0
Services9.0
Cleanliness9.5

Stockholm - ARN

7.4/10
Efficiency4.0
Access8.0
Services8.0
Cleanliness9.5

Conclusion

Lounge: The SAS Gold Lounge was a comfortable lounge, though not great by any international standards. The food was a bit lacking, but the coffee bar was great. The daylight booster zone was also a very welcome addition to the usual lounge amenities.

Cabin & Seat: This is about as standard as standard gets. Exit rows are great though.

Service: SAS service was a bit cold, but not sure what more to expect on a 55-minute flight in economy.

Meal & Catering: No pretzels? I'm not sure why, but I guess I expected more in European economy even on a flight as short as this one.

Bottom Line: This is the most convenient way to get to Stockholm aside from flying Norwegian and given Star Gold status, I would definitely use SAS for intra-Scandinavian hops.

Information on the route Copenhagen (CPH) Stockholm (ARN)

The contributors of Flight-Report published 4 reviews of 2 airlines on the route Copenhagen (CPH) → Stockholm (ARN).


Useful

The airline with the best average rating is Norwegian with 7.0/10.

The average flight time is 1 hours and 9 minutes.

  More information

4 Comments

  • Comment 533735 by
    aussenrist 224 Comments

    Thanks for sharing this report with us! Your reports always have the stunning pictures and I enjoy reading them^^
    The SAS Lounge looks very good. I love their Scandinavia Design elements and the offerings are substantial.
    Although it is an hour flight, sitting on the exit row really do have the difference. Glad to know SAS open it for the *A gold member.

  • Comment 533876 by
    YGeorgeW GOLD AUTHOR 183 Comments

    Thanks for stopping by Aussenrist! I appreciate the kind words!

    The SAS Lounge looks very good.

    The SAS Lounge was quite refreshing and relaxing in its design. I appreciated its comfort given it was wet and rainy every day I was in Copenhagen.

    Sitting on the exit row really do have the difference.

    The exit row definitely adds to the comfort. I was surprised I manage to select it without realizing it.

    Thanks again!

  • Comment 534797 by
    socalnow GOLD 980 Comments

    Thank you for the SAS report YGeorgeW, another airline that I haven't experienced. Plus the first of three NEOs in a row.

    I enjoyed the massive display board detailing various statistics.

    Very cool! The entrance is quite grand in general.

    The highlight of the lounge was very prominent coffee bar. Lavazza beans were used for a variety of coffees made to order.

    Looks great. A fresh barista made coffee is a nice feature. Now only if there was a chocolate croissant...

    Aside from the coffee bar, the most interesting part of the lounge was the daylight booster zone in the back of the business area.

    Great idea. Did you notice any effects from the experience?

    I was lucky enough to have an empty middle seat. It was just like I was in business class! In fact, aside from the bulkhead, I had more legroom than the usual intra-European business class.

    All in support of your theory to not pay for intra-European J.

    Thanks for sharing this quick hop. Looking forward to more NEOs. Happy flying.

    • Comment 534802 by
      YGeorgeW GOLD AUTHOR 183 Comments

      Thanks for continuing to comment :)

      another airline that I haven't experienced

      - I would love to try their A350 J some day. That said, there are so many airlines I haven't tried, they're not exactly the highest priority.

      Now only if there was a chocolate croissant...

      - That would have completed the lounge for sure.

      Great idea. Did you notice any effects from the experience?

      - I honestly can't say. I definitely felt refreshed during my stay, but that could just be from the hot shower and coffee.

      Thanks!

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