Review of KLM Cityhopper flight Amsterdam Mulhouse / Bâle in Business

Airline KLM Cityhopper
Flight KL1989
Class Business
Seat 02F
Aircraft Embraer E-175
Flight time 01:20
Take-off 07 May 19, 16:40
Arrival at 07 May 19, 18:00
WA   #85 out of 121 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 283 reviews
Esteban
By GOLD 211
Published on 12th December 2019

A short reminder of the routing:



Both security and police controls  were cleared pretty fast, I make my way to the Schengen lounge


klm crown lounge schengen


Friendly welcome as per almost usual and the lounge is pretty empty:


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The buffet is as the lounge is… almost empty :)


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No comment:


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There are two soups:


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The cold cuts are almost gone, the cheese board almost full. No wonder as this is processed industrial cheese.


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Pasta with tomato sauce or plain rice. No thank you.


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The meat is gone:


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Two sad looking fruit plates:


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I just took a mint tea with some honey:


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transit


Shortly before boarding I proceed to the gate:


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 738 Corendon:


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Level 321:


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Vueling:


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Gate in sight:


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Here I go:


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the flight


We are pax-bused to the E-75: 


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The door:


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Fuselage shoot:


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Second row for me today:


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I don't like those seats as I find them to hard to relax or to sleep. I didn't close my eyes on that flight so this time I didn't hate it that much :)


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The pitch is more than ok:


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Safety Card:


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An E-90 next door:


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We have an ATC slot in 15' meaning the purser offers us a cup of water.


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Some others have to simply wait:


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Two 74F and a 33F:


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77F:


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737 KL:


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Two 7M8 and a 773 are stored here:


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This 737-700 KL had left the fleet a few days before:


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CRJ 700 HOP!


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HOP! leaving:


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Our turn:


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A view of the airport:


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The light was beautiful treating us to gorgeous views:


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Leaving Dutch Airspace:


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The evening box is being served:


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The menu:


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Here as well, there is a clear cost cutting: a few months before an amuse bouche was served. Instead there are only almonds and worse: just plain almond, neither smoked nor salted. The dessert was also always something special, now it is more or less a kind of muffin.


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Result? The almonds were tasteless, the salad left of the salmon was ok, the one of the right had no dressing. The salmon was too fishy for my taste.
The muffin (officially called apple pie) is a muffin that has a vague taste of apple. I'll forget that box pretty quickly.

The flight continues quietly: 


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Digestives are offered after the meal, Baileys for me. This time it comes with the smocked almonds and boy, I like those ones !!


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Shortly after we began our descent, this is the old Rhine river:


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Neuf Brisach:


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The Vosges with a bit of snow left to cap the Markstein:


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Without zoom:


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Mulhouse:


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Sierentz:


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Almost back:


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The spotter's place in Basel:


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Leaving the runway:


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Local trafic:


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And that's it! Thank you so much for following me through this journey. 

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Verdict

KLM Cityhopper

6.5/10
Cabin7.0
Cabin crew9.0
Entertainment/wifi8.0
Meal/catering2.0

KLM Crown Lounge - Schengen

6.1/10
Comfort7.0
Meal/catering3.5
Entertainment/wifi7.0
Services7.0

Amsterdam - AMS

8.5/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness7.0

Mulhouse / Bâle - EAP

7.5/10
Efficiency10.0
Access10.0
Services5.0
Cleanliness5.0

Conclusion

The meal was absolutely below average. I didn't like it.

The crew was nice and charming but isn't enough to compensate for the bad catering and the bad seats of the E-75.

Nothing to say about AMS or EAP.

Again a big thank you for reading this series, another one is coming up very soon.

Information on the route Amsterdam (AMS) Mulhouse / Bâle (EAP)

The contributors of Flight-Report published 37 reviews of 2 airlines on the route Amsterdam (AMS) → Mulhouse / Bâle (EAP).


Useful

The airline with the best average rating is KLM with 7.4/10.

The average flight time is 1 hours and 18 minutes.

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