Review of Air India flight from Chennai to Madurai in Economy

AIC

AI - Air India

Flight taken on 23 December 2019
AI9551
16:55 01h 15m 18:10
Model ATR 72-600
Class Economy
Seat 1B
Travelxperiance
3,188 · 20 · 1 · 3

ALLIANCE AIR(Regional wing of air India)


In this trip I will be taking one of Alliance air's ATR from Chennai to Madurai.Alliance air is the regional wing of India's national carrier Air India and they operate with fleet of ATR 42 and ATR 72. Today I took the metro to reach the Airport and it was very easy to reach the terminal. They have a dedicated subway and departure entry for passengers coming through metro. Absolutely no queues!!!!


photo vlcsnap-2020-01-09-21h43m16s841

Check In


This was Christmas week but terminal looked less crowded. Not much decorations inside the airport except a few, security was a breeze due to less crowd.  


photo vlcsnap-2020-01-09-21h43m43s481

Using my card I accessed TSA lounge inside Domestic Arrival. Lounge was decent with decent amount of foods and desserts available. Interior decors were cozy didn't test the free wifi though. It was little crowded during peak hours it might be too crowded.  


photo vlcsnap-2020-01-09-21h44m22s417-45145

Food in lounge


photo vlcsnap-2020-01-09-21h44m33s603photo vlcsnap-2020-01-09-21h44m51s460-76773

Boarding was from the lower gate through bus and surprisingly started 45mins before time. But in the end 18 connection passengers came late so in the end departed on scheduled time.




Alliance Air AI 551
Chennai (MAA) - Madurai (IXM)
Depart: 04:55PM
Arrive: 06:10PM
Duration: 1hr15Mins
Aircraft: ATR 72-600
Seat: 1A (Economy Class)
Registration: VT-RKD
Date: 23-12-2019


The Seat


Once onboard, I settled into my seat near the window in front row emergency exit. Seats are standard ATR type but the red leather seats looked more posh. 


photo vlcsnap-2020-01-09-21h46m17s413photo vlcsnap-2020-01-09-21h46m24s475

The seatback had no IFE's and the seat pocket had Safety card and magazine. We pushed back on-time despite few passengers coming late. We departed from south side towards marina beach then via pondicherry,Trichy and finally madurai.




Weather was calm and it was clear. Dissapointed with dirty windows though, unable to take any clear pics.


MEAL


Service started 15mins after departure, as in other Air India snacks is complimentary in alliance air too but don't expect much. They provided a veg puffs and water bottle , veg puffs didn't have any fillings to my liking. But it was only a short hop so no issues.


photo vlcsnap-2020-01-09-21h47m31s622photo vlcsnap-2020-01-09-21h47m36s499

Landing


Landing in madurai is just straight forward and it was smooth and on time.



photo vlcsnap-2020-01-09-21h48m04s022photo vlcsnap-2020-01-09-21h48m23s037photo vlcsnap-2020-01-09-21h48m37s267

Check out my youtube video too!!!!


YOUTUBE


Display all

Product ratings

Airline

Air India 6.0

  • Cabin7.0 / 10
  • Cabin crew7.5 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering4.5 / 10
Lounge

Travel Food Services Lounge7.6

  • Comfort8.5 / 10
  • Meal/catering7.5 / 10
  • Entertainment/wifi7.0 / 10
  • Services7.5 / 10
Departure airport

Chennai - MAA5.5

  • Efficiency6.0 / 10
  • Access7.5 / 10
  • Services5.5 / 10
  • Cleanliness3.0 / 10
Arrival Airport

Madurai - IXM7.8

  • Efficiency7.5 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness7.5 / 10

Conclusion

Overall decent flight from Alliance Air barring the food which they can improve a bit with a sandwich instead of puffs . Thanks for reading the review.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

3 Clap

Travelxperiance 's latest reviews

Comments (1)

  • Nice report. I share your pain about prop windows--IME props tend to have dirty or scratched up windows, which is always a pain for taking aerial pics.

    Thanks for sharing!

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?