Passenger reviews on Air India (AI)

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101 reviews

Air India is a Indian carrier.

Frequent travelers give the airline an average rating of 7.0/10.

This is below the general average . Over the last 12 months the rating has been trending downwards.


  • In-flight meals and cabin comfort are valued.


  • Cabin crew is below compared to competing carriers.
  • Entertainment / WiFi is well below compared to competing carriers.


81 Reviews Economy 1 Reviews Premium Economy 19 Reviews Business

What is this graph? This graph displays a comparison of average grades for the selected cabin class of Air India (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Average rating

  • Cabin crew (7.5)
  • Meal and snacks (7.1)
  • Cabin and seat comfort (7.6)
  • Entertainment/wifi (5.8)

Frequent travelers

Latest passenger reviews

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