Review of Malaysia Airlines flight from Kuala Lumpur to Singapore in Economy

MAS

MH - Malaysia Airlines

Flight taken on 27 March 2013
MH609
22:50 00h 55m 23:45
Class Economy
Seat 5F
lagentsecret
5,528 · 278 · 2 · 1

I reach the terminal : it's 5:30am and activity is limited
Directions to the MH transit counter are poorly signaled
I issue my boarding pass and I head to the MH lounge


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

At the lounge there is a misunderstanding because looking at my boarding pass the hostess told me I am in the wrong place.
and I have to catch the train to another terminal.
Not knowing where I am I think I was in the secondary terminal and follow her instructions
Upon reaching, all I can find is a regional lounge :(


Malaysia Airlines Kuala Lumpur → Singapore

I return to the main lounge and explain to them that this is where I want to stay !
They let me in, I go towards the showers but no staff around.



After fifteen minutes a stewardess arrives and gives me a towel and shower amenities
5 showers are available all showers and toilets , I mean that there is no wc only



Everything is old in this area although it does not really show on the pictures.
There is no bath mat , shower door does not close properly so floor is flooded when I step out of the shower.
Before taking my shower I asked to have a rest room and so I found the key on the door lock .
I met a staff who asked me my boarding card : he will keep it as long as I will be in the room
Again this is much more quaint than the pictures are showing


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

The worst is the non adjustable air conditionning, making the room a refrigerator
Fortunately because there is nobody else in the lounge I rest several hours despite the door is glazed
When I wake up I get my boarding pass back and head to have a lunch at the restaurant


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

Menu


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

I ask for champagne to be poured


Malaysia Airlines Kuala Lumpur → Singapore

an unknown brand but it is light and good , only not chilled enough
Views from the lounge : it is pleasantly situated with a great view of the tarmac :) I like it


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

Cream of wild mushroom


Malaysia Airlines Kuala Lumpur → Singapore

this is very average : it looks like a Knorr soup (wink to Number_2 )
When talking about food , now is leading a smurf


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

He just parked in front of my table


Malaysia Airlines Kuala Lumpur → Singapore

on the left there is a QR


Malaysia Airlines Kuala Lumpur → Singapore

While waiting for my main I have a look at the buffet



It's far from the quality of the CX HKG's buffet
my choices


Malaysia Airlines Kuala Lumpur → Singapore

then comes my main
Lamb leg


Malaysia Airlines Kuala Lumpur → Singapore

This is deception : the meat is fat and jelly : (


Malaysia Airlines Kuala Lumpur → Singapore

Meanwhile the ballet of arrivals and departures takes place


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

a MH airplane in OW livery


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

QR push back


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

Having finished my dining experience I chose a chair to rest while spotiing



I continue to watch the smurf


Malaysia Airlines Kuala Lumpur → Singapore

Yum to be loaded with anise chicken ;)


Malaysia Airlines Kuala Lumpur → Singapore

a company reported by marathon( http://flight-report.com/reportage/745/XMN-WUS.html )


Malaysia Airlines Kuala Lumpur → Singapore

Inter terminal train already presented by DURIAN ( http://flight-report.com/reportage/3415/KUL-SIN.html )


Malaysia Airlines Kuala Lumpur → Singapore

The fast track voucher distributed during my former CX flight and that I find now


Malaysia Airlines Kuala Lumpur → Singapore

Note the spotter comfortable position ;)


Malaysia Airlines Kuala Lumpur → Singapore

The smurf push back : its stay was about an hour


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

a MH


Malaysia Airlines Kuala Lumpur → Singapore

then a Silk Air


Malaysia Airlines Kuala Lumpur → Singapore

an Ethiopian


Malaysia Airlines Kuala Lumpur → Singapore

a SQ is just parking in front of me


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

Corporate picture : a CDG-SXB by Denzee ( http://flight-report.com/reportage/3512/CDG-SXB.html )


Malaysia Airlines Kuala Lumpur → Singapore

Ah, but here comes a fellow flyingjapans' airplane


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

The cigar room


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

RJ is coming


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

it parks next to the SQ


Malaysia Airlines Kuala Lumpur → Singapore

A MH with a retro livery it seems ?


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

SQ push back


Malaysia Airlines Kuala Lumpur → Singapore

Ah but which one? Nan allo but what ;)


Malaysia Airlines Kuala Lumpur → Singapore

What a weird livery !


Malaysia Airlines Kuala Lumpur → Singapore

The buffet is set up for dinner time


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

This is part of what was served to me for Lamb Leg dish :(


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

My selection: quiches I ate before and ayam Massak kicap good but very spicy


Malaysia Airlines Kuala Lumpur → Singapore

It is time for me to join my departure terminal
Arriving at the regional terminal I can not resist to take a picture of this wall of Kit Kat


Malaysia Airlines Kuala Lumpur → Singapore

The models already presented by DURIAN


Malaysia Airlines Kuala Lumpur → Singapore

The terminal is large and quite nice although personally I do not like these airports which are IMO too much mall oriented


Malaysia Airlines Kuala Lumpur → Singapore

I go to the regional MH lounge which has no section First inside


Malaysia Airlines Kuala Lumpur → Singapore

The hostess at the entrance takes time to scan my boarding card and typing on her keyboard but forget to mention that my flight was an hour delayed
It's nice but it's faded
I 'm taking a shower
I've been given a towel and shower amenities at the entrance
This time there are only 3 showers / WC and 3 wcs / wcs only


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

The door does not guarantee the privacy of the place but I 'm not shy !


Malaysia Airlines Kuala Lumpur → Singapore

Always the same : there is not a bath mat so the ground is wet and it's difficult to find a dry area to put his feet on when dressing
An unused bar


Malaysia Airlines Kuala Lumpur → Singapore

The restaurant area


Malaysia Airlines Kuala Lumpur → Singapore

the buffet



I really have the feeling that these lounges have been great a long time ago but it's over now


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

The rest of the living room with views of the apron : unfortunately it is dark



Very nice picture of flights' display screen


Malaysia Airlines Kuala Lumpur → Singapore

My selection: grilled spicy chicken way better than any KFC chicken ;)


Malaysia Airlines Kuala Lumpur → Singapore

A lassi apricots for the trip


Malaysia Airlines Kuala Lumpur → Singapore

I head to the gate


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

Here is what that should suit Florent ?


Malaysia Airlines Kuala Lumpur → Singapore

Ah Harrods


Malaysia Airlines Kuala Lumpur → Singapore

Here is Teksi ;)


Malaysia Airlines Kuala Lumpur → Singapore

My flight is definitely on time:(


Malaysia Airlines Kuala Lumpur → Singapore

By the way a French man gets hangry at the gate agent because of the delay
We enter the departure room after security check ( different lanes men / women)


Malaysia Airlines Kuala Lumpur → SingaporeMalaysia Airlines Kuala Lumpur → Singapore

This is not my plane : mine is behind , you can see the tail but it is the same 737-800 model
It's 9M-MLG which first flight was on 25/08/2010



Boarding begins on time (new schedule)
The cabin looks older ?


Malaysia Airlines Kuala Lumpur → Singapore

The pitch is great at the forefront because of this cut


Malaysia Airlines Kuala Lumpur → Singapore

But the seat is slightly narrower due to the tablet in the armrest


Malaysia Airlines Kuala Lumpur → Singapore

Safety card


Malaysia Airlines Kuala Lumpur → Singapore

Pouch contents


Malaysia Airlines Kuala Lumpur → Singapore

The cabin


Malaysia Airlines Kuala Lumpur → Singapore

The First Officer (CDB ??) apologizes for this long delay due to late arrival of the aircraft Bali
Take-off
This is the result when the cabin is lighted unexpectedly ;)


Malaysia Airlines Kuala Lumpur → Singapore

Distribution of salted snack to be chosen in a basket


Malaysia Airlines Kuala Lumpur → Singapore

Two passages of beverages presented on a tray


Malaysia Airlines Kuala Lumpur → Singapore

For 35 minutes of flight announced it is correct
Landing at SIN and disembarking
View the 2+2 Business cabin


Malaysia Airlines Kuala Lumpur → Singapore

Great light show in the jetway


Malaysia Airlines Kuala Lumpur → Singapore

overlooking the carpet SIN ( dedication to pititom ) prelude to a long walk to Skytrain


Malaysia Airlines Kuala Lumpur → Singapore

SIN is definitely the Asian FRA

Display all

Product ratings

Airline

Malaysia Airlines 7.5

  • Cabin8.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering7.0 / 10
Lounge

Malaysia Airlines Golden Lounge - Business Suite Section6.2

  • Comfort6.0 / 10
  • Meal/catering6.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services6.0 / 10
Departure airport

Kuala Lumpur - KUL7.8

  • Efficiency7.0 / 10
  • Access5.0 / 10
  • Services9.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Singapore - SIN9.5

  • Efficiency8.0 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10

Conclusion

Rather quite disappointed with the MH lounges, especially the First lounge and especially for food : Golden Lounges have always had a great reputation

For the flight itself apart from the delay I don't want to penalize a lot because inconsequential for me and the captain apologized

The FAs were smiling and prodessional

An ample snack was given relative to the flight time

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Comments (2)

  • thx for this FR 007. i'm disappointed by this lounge.

  • Thank you for sharing this report and giving us an accurate picture of MH products.

    Rather disappointing lounges, especially with the decoration of what appears to be grissinis suspended in the air.

    Nice shoes.

    Royal Brunei has a very simple livery and uninspiring livery.

    How can a shower room not have a bolt to lock it? Good thing that you are not shy. You don't happen to be a nudist, are you? ;)

    Wow! glad to see Harrods. That is one BIG bear guarding the entrance. It should deter some shoplifters.

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