Review of KLM flight from Amsterdam to Buenos Aires in Business

KLM

KL - KLM

Flight taken on 18 December 2019
KL701
21:20 13h 45m 07:05
Model Boeing 787-9
Class Business
Seat 6A
Aviation_Geeks
4,720 · 27 · 3 · 10

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AMSTERDAM Schiphol AIRPORT


KLM check-in area, security and immigration was a breeze and very efficient.


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Schiphol Airport celebrating the holiday season 


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I headed to the Non-Schengen KLM Crown lounge which can be accessed by KLM business class passengers as well as other sky team alliance business class passengers.


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The lounge offers a lot of seating options, the lounge wasn't very busy at this hour, its usually busier in the morning.


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The lounge unfortunately didn't have much to offer in the buffet. The lounge does offer a full restaurant but it is not complimentary


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The lounge offers a bar, outdoor terrace, KLM shop, shower room and sleeper suites.


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I headed to the gate after a brief visit to the lounge, the lounge overall was clean and had a lot to offer, would definitely recommend stopping by if you have some free time before your flight.


Schiphol airport has a lot of shopping and dining options.


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The flight


KLM has a separate queue for Business class passengers. The boarding process was simple and efficient and wasn't crowded


Today's Aircraft:
KLM Royal Dutch Airlines
Boeing 787-9
Registration: PH-BHL
Age: 2.5 Years   


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KLM has 30 business class seats on the 787-9 in a 1-2-1 reverse herringbone configuration with direct isle access which is definitely an upgrade from their 777s which are in a 2-2-2 configuration. The cabin is bright and has a modern feel to it.


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The seat offers a good amount of legroom.


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The crew came around with amenity kits and later came to take beverage orders, I opted for the fresh apple juice.


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The flight took off 18 minutes after the scheduled departure time.


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Crew offered another round of beverages after takeoff as well as a offered a choice of nuts or dutch cheese.


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Starter: Salad, smoked salmon w/ mango sauce


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Main: Chicken 


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Dessert


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KLM offers onboard WiFi 


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First glimpse of sunrise


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Sunrise over the Atlantic


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787s are fit with dimmable windows, this is the before….


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…. and after


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There are 5 dimmable settings for the windows and it's controller using this button.


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Breakfast: Fruit salad, egg soufflé, croissant and a cranberry juice


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Descending into Buenos Aires


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Welcome to Buenos Aires!


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Immigration at Ezeiza airport was crowded because it was peak time.


Display all

Product ratings

Airline

KLM 7.9

  • Cabin8.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering7.0 / 10
Lounge

KLM Crown Lounge 57.2

  • Comfort8.0 / 10
  • Meal/catering5.5 / 10
  • Entertainment/wifi7.0 / 10
  • Services8.5 / 10
Departure airport

Amsterdam - AMS7.8

  • Efficiency8.0 / 10
  • Access7.5 / 10
  • Services7.0 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Buenos Aires - EZE6.8

  • Efficiency6.0 / 10
  • Access7.0 / 10
  • Services6.0 / 10
  • Cleanliness8.0 / 10

Conclusion

KLM offers a really good Business class seat and I would say it's one of the best European long haul business class seats. Service was good and the crew was friendly and efficient.

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Comments (3)

  • Beautiful report and video once again. The refreshed non-Schengen Crown lounge looks really nice and you were lucky that you were there at a time it wasn't so crowded, as it can often get very busy. KLM Business class has come a long way in the last few years. From those awful recliner/very-angled lie-flat seats to now reverse herringbone full flat, at least on 787s. One thing that's always been consistently good is friendly cabin crew. Looks like a pleasant way to spend almost 14 hours.

    Thanks for sharing!

  • Thanks for the video and report! If I just look at flyertalk it seems like lots of people feel this seat is too small, and report faulty seats -- it is weird because actual full trip reports are usually pretty positive.

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