Review of British Airways flight from London to Mumbai in First

BA - British Airways

Flight taken on 01 January 2019

BA199

London Mumbai

LHR

BOM

20:40 09h 05m 11:15

Model Boeing 777-200

Class First

Seat 2K

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London Heathrow airport

I had arrived into London on British Airways' A319 from Geneva and was connecting onwards to Mumbai.

Security was a breeze and wasn't crowded at all, I headed straight to the British Airways Concorde Room lounge.

The lounge had a lot of seating options as well as a full bar.

photo screenshot-2020-07-16-at-120154-pm

It also offers a dining area called "Concorde Dining" where you can order food from an à la carte menu.

Service was efficient and the food arrived in a moments notice

After my visit to the lounge I headed straight to the gate

photo screenshot-2020-07-15-at-124745-pm

First Class passengers have a separate boarding queue.

the flight

Today's Aircraft:
British Airways
Boeing 777-200ER
Registration: G-YMMG
Age: 19 Years

BA's First class cabin on the 777-200 are layed out in a 1-2-1 configuration. I was seated in 2K which is a standard window seat, I would recommend seat 1A and 1K because they are bulkhead seats and offer a wider legroom.

The seat is large and offers a lot of legroom although I would say it lacks privacy. There were headphones and a pair of slippers placed at my seat.

Welcome drink

The windows have a second layer of glass and are illuminated.

The crew came around with a sleeper suit and amenity kit

A glass of water and warm nuts served after takeoff

Starter: Fresh Seasonal Salad

Main: Asian Buddha bowl w/ teriyaki prawns ( the prawns were delicious!)

Dessert: Fruit cobbler

Menu:

Starters

Mains

Desserts

Cheese etc.

Crew came around to turn the seat into a flat bed (Although as mentioned before, not much privacy)

I woke up to this view after a solid 4 hours of rest

Fruit as a starter before breakfast along with a mixed fruit smoothie and a croissant

Full English breakfast

A cappuccino to finish the meal

Started our descent into Mumbai

On finals into Mumbai

Welcome to Mumbai!

Display all

Product ratings

Airline

British Airways 7.5

Cabin7.0 / 10
Cabin crew7.0 / 10
Entertainment/wifi8.0 / 10
Meal/catering8.0 / 10

Lounge

British Airways Concorde Room8.2

Comfort8.5 / 10
Meal/catering9.0 / 10
Entertainment/wifi8.0 / 10
Services7.5 / 10

Departure airport

London - LHR8.1

Efficiency8.5 / 10
Access8.5 / 10
Services8.0 / 10
Cleanliness7.5 / 10

Arrival Airport

Mumbai - BOM7.2

Efficiency7.5 / 10
Access7.5 / 10
Services7.0 / 10
Cleanliness7.0 / 10

Conclusion

For a first class product it isn't the newest or even close to products that other airlines offer, British Airways now have upgraded their Club (Business Class) seats after several years and it offers a feature that even their 777 first class doesn't (a closing door which gives passengers more privacy). I believe that there is room for improvement especially in the seat design, the service overall was great and so were the crew.