Review of Lufthansa flight Frankfurt Pula in Economy

Airline Lufthansa
Flight LH1478
Class Economy
Seat 12A
Aircraft Airbus A320neo
Flight time 01:20
Take-off 10 Jul 21, 16:15
Arrival at 10 Jul 21, 17:35
LH   #53 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1265 reviews
NewYorker
By GOLD 479
Published on 16th August 2021

introduction


Hello ladies and gentlemen, and a very warm welcome back to my current series, covering my recent trip to the wonderful Croatian peninsula of Istria. These flights are a part of my "Maturareise", which is a tradition in Austria. Upon finishing high school, classes go to some sunny destination to celebrate their graduation and the start of a new chapter in their lives. While most of the rest of the class drove to and from Croatia, I flew, and therefore was able to earn precious miles that I couldn't earn in 2020. Now let's dive in to part 2/4!


trip information


I booked these flights as a multi-city itinerary. As I needed to be in Sofia on July 19th, I terminated the trip there. The trip would include 4 flights on 3 different airlines, flying on 4 different aircraft types, and passing through 5 different airports. The routing is as follows:



photo screen-shot-2021-08-05-at-145440

Of all these flights, 1 would be a new aircraft-airline combination for me (leg 3). This and the next leg also covered my first time flying through Pula Airport.


transiting at frankfurt airport


Unlike Vienna, Frankfurt Airport is a wonderful place to connect. After deplaning my flight, I found myself towards the end of Pier A, where most Lufthansa and Star Alliance Schengen flights depart from.


photo bildschirmfoto-2021-07-20-um-173328

As Croatia still isn't a part of the Schengen agreement, I had to clear immigration in Frankfurt. Lufthansa's Schengen flights depart from Piers Z (located directly above Pier A) and B, which is connected to the A/Z gates via an underground walkway.


My flight to Pula would be departing from gate B41, so I followed signs for the tunnel to Pier B.


The tunnel is usually wider, but was under construction at the time, so only one half of it was open. The walk from pier to pier took around 5 minutes.


photo bildschirmfoto-2021-07-20-um-173459

Soon enough, I arrived at the immigration checkpoint in Pier B.


photo bildschirmfoto-2021-07-20-um-173517

frankfurt airport (fra)


The process was seamless, and I was soon in the non-Schengen section of Pier B.


photo bildschirmfoto-2021-07-20-um-173534-93678

I love that Frankfurt Airport offers great views of aircraft parked at the gate! I spotted the famous ANA Star Wars 787-9…


photo bildschirmfoto-2021-07-20-um-173546

…as well as a Turkish Airlines A321neo.


photo bildschirmfoto-2021-07-20-um-173644

Feeling hungry, I stopped by a small eatery called Minibar to grab a bite to eat.


photo bildschirmfoto-2021-07-20-um-173555

My panini was fine. Edible, but definitely not worth 6 Euros! 🙈


photo bildschirmfoto-2021-07-20-um-173606

After filling up my stomach, I took a lap (or two) around the pier.


Gates B60-62, which were previous used for bus boarding, had been converted to an airside health center, which I thought was pretty cool.


photo bildschirmfoto-2021-07-20-um-173632

Upstairs, on the top level, I passed the empty Air Canada lounge…


photo bildschirmfoto-2021-07-20-um-173622

…and stumbled upon a hidden gem: an outdoor terrace!


photo bildschirmfoto-2021-07-20-um-173657-83397

Look at those views! 🤩


photo bildschirmfoto-2021-07-20-um-173710

boarding + initial impressions


After spending a good hour watching flights taking off (and wishing that I had a good camera for spotting!), I headed to the gate.


photo bildschirmfoto-2021-07-20-um-173740-95778photo bildschirmfoto-2021-07-20-um-173726

My inbound aircraft arrived a bit late from Malaga, but the turnaround was fairly quick. My ride down to Pula was D-AINJ, a 3.7-year-old Airbus A320neo delivered new to Lufthansa in November 2017. Unfortunately, gate B41 seems to be one of the few gates in Pier B that doesn't have great views of the aircraft.


photo bildschirmfoto-2021-07-20-um-173748

For some unknown to me reason, the boarding group listed on my boarding pass said 'PRE', or Pre-Boarding. I have no idea why, but I went along with it and was one of the first to walk down the jetbridge.


photo bildschirmfoto-2021-07-20-um-173805photo bildschirmfoto-2021-07-20-um-173815

Fuselage shot.


photo bildschirmfoto-2021-07-20-um-173824

The purser and a young flight attendant warmly welcomed me onboard and handed me a disinfecting wipe as I made my way to seat in the exit row, 12A.


photo bildschirmfoto-2021-07-20-um-173841photo bildschirmfoto-2021-07-20-um-173849

Being in the exit row, the legroom was naturally fantastic.


photo bildschirmfoto-2021-07-20-um-173905photo bildschirmfoto-2021-07-20-um-173913

Not having to store my bag under the seat in front of me only made me feel more spacious. You can't beat that legroom on any other seat in a LH A320 - not even in Business Class. Funnily enough, Lufthansa doesn't mark row 12 as an exit row, so I assigned myself this seat completely free of charge.


photo screen-shot-2021-08-16-at-214702

In the literature pocket was the safety instructions card…


photo bildschirmfoto-2021-07-20-um-173926

As well as the new 'Onboard Delights' menu.


photo screen-shot-2021-08-16-at-214710

Fresh Airbus PSU.


photo bildschirmfoto-2021-07-20-um-173952

Some features unique to the exit row are this sticker on the tray table…


photo bildschirmfoto-2021-07-20-um-173935

…and the instructions on the door.


photo bildschirmfoto-2021-07-20-um-173944

lufthansa 1478 - frankfurt to pula


Our flight was fully booked, with every seat in Economy Class taken. The boarding process took quite some time, which further delayed our departure. My seatmate, a kind elderly gentleman from Berlin, told me that the ground staff were looking for a passenger to fly the next morning to Pula via Cologne, as the flight was actually oversold by 1 seat.


Once every was onboard and someone took Lufthansa's offer of 250 Euros and a hotel in Cologne for the night, the captain announced that we were fully ready to go and that further information would be given later on in the flight by our first officer.


photo bildschirmfoto-2021-07-20-um-173959

Pushing back.


photo bildschirmfoto-2021-07-20-um-174013

Taxiing to Runway 18 for takeoff.


photo bildschirmfoto-2021-07-20-um-174022photo bildschirmfoto-2021-07-20-um-174032

departure from frankfurt


Lining up.


photo bildschirmfoto-2021-07-20-um-174046

Rolling…


photo bildschirmfoto-2021-07-20-um-174054

…and airborne!


photo bildschirmfoto-2021-07-20-um-174102photo bildschirmfoto-2021-07-20-um-174109

Making a left turn as we passed the town of Mörfelden-Walldorf.


photo bildschirmfoto-2021-07-20-um-174117

Flaps up.


photo bildschirmfoto-2021-07-20-um-174124

Takeoff video:



Cabin after departure.


photo bildschirmfoto-2021-07-20-um-174155photo bildschirmfoto-2021-07-20-um-174204

mid-flight


After the seatbelt sign was switched off, the flight attendants began the onboard service, first passing out bottles of water and then taking orders from the menu. See how it's done, Austrian? 😉


photo bildschirmfoto-2021-07-20-um-174335

The crew also passed out a health form, which they then collected on our approach.


photo bildschirmfoto-2021-07-20-um-174226

I didn't order anything from the menu. Here's a look at the selection (taken on a Lufthansa flight which I had flown a week earlier; don't worry that report will come eventually 😃):


photo bildschirmfoto-2021-07-20-um-153007photo bildschirmfoto-2021-07-20-um-153019photo bildschirmfoto-2021-07-20-um-153031

.


photo bildschirmfoto-2021-07-20-um-153040photo bildschirmfoto-2021-07-20-um-153049photo bildschirmfoto-2021-07-20-um-153057

I spent most of the flight looking out the window and chatting with my seatmate, who also gave me some tips of what to do in Istria 😄 Despite being such a new aircraft, D-AINJ, like all other Lufthansa A320neo's does not have any form of entertainment onboard, which is really a shame. One would expect a 5* airline to have a wide variety of entertainment even on such a short flight 🙃 I hope that they figure something out soon.


photo bildschirmfoto-2021-07-20-um-174213photo bildschirmfoto-2021-07-20-um-174254

Perhaps the worst thing about sitting in the exit row on an A320 is that there are no good views of the landscapes down below. Because of that, even though we flew just west of Munich, I was only able to see the airport from a distance.


photo bildschirmfoto-2021-07-20-um-174314

A look towards our gorgeous Pratt & Whitney engine.


photo bildschirmfoto-2021-07-20-um-174323

arrival into pula


After a short cruise, we commenced our descent over Salzburg State, Austria. At that time, First Officer Kevin provided us with a very detailed summary of the route that we had flown and what our approach routing would be like. Am I the only one who loves pilots that make long, informative announcements??


photo bildschirmfoto-2021-07-20-um-174347

Passing Rijeka and the Kvarner Gulf.


photo bildschirmfoto-2021-07-20-um-174358

Slowing down.


photo bildschirmfoto-2021-07-20-um-174408

The Adriatic island of Cres off to our left.


photo bildschirmfoto-2021-07-20-um-174417

Established on our approach. As we were descending, I experienced the rush of landing in a new place for the first time. While it's always a great feeling, it was especially powerful after quarantined for a long while.


photo bildschirmfoto-2021-07-20-um-174431photo bildschirmfoto-2021-07-20-um-174440photo bildschirmfoto-2021-07-20-um-174447

Short final.


photo bildschirmfoto-2021-07-20-um-174716

Over the runway.


photo bildschirmfoto-2021-07-20-um-174723

Touchdown on Runway 27 at 6:03 PM, 23 minutes late, after a flight time of 1h4m.


photo bildschirmfoto-2021-07-20-um-174806

Slowing down.


photo bildschirmfoto-2021-07-20-um-174813

Vacating the runway at the last exit.


photo bildschirmfoto-2021-07-20-um-174821

Landing video:



Bok Pula! 😁😁


photo bildschirmfoto-2021-07-20-um-174833

Pulling into our stand.


photo bildschirmfoto-2021-07-20-um-174844

Deplaning, which the crew passing the new LH chocolates at the door while saying goodbye. I have nothing but good things to say about our crew. They were kind and fun, which definitely helped everyone get into their holiday moods.


photo bildschirmfoto-2021-07-20-um-174904-26848

Clear fuselage shots.


photo bildschirmfoto-2021-07-20-um-174918photo bildschirmfoto-2021-07-20-um-174930

And a look at the nose.


photo bildschirmfoto-2021-07-20-um-174947photo bildschirmfoto-2021-07-20-um-174954

Thanks for the ride, November-Juliet!


photo bildschirmfoto-2021-07-20-um-175009-83984

Walking to the terminal.


photo bildschirmfoto-2021-07-20-um-175017

One last look at the tarmac before clearing immigration and officially entering my 35th country.


photo bildschirmfoto-2021-07-20-um-175036

routing of lh1478


photo bildschirmfoto-2021-07-12-um-141901

We departed Frankfurt's Runway 18 and followed the RATIM 1S departure out. We flew directly past Munich, commencing our descent over Salzburg State, towards Carinthia, Austria, where we made a slight right turn towards Trieste and Pula, where we flew an approach via Rijeka leading to a straight-in landing on Runway 27. Our cruising altitude was 37,000ft.


Immigration was a breeze, and after my friend picked me up from the airport, it was time to enjoy a well-deserved week of pure bliss and fun in a new country. Thanks for reading, and I hope to see you in the next installment! ✈️

See more

Verdict

Lufthansa

7.0/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi5.0
Meal/catering6.5

Frankfurt - FRA

8.1/10
Efficiency8.0
Access8.5
Services8.0
Cleanliness8.0

Pula - PUY

6.8/10
Efficiency8.0
Access5.0
Services6.0
Cleanliness8.0

Conclusion

It was a perfectly average flight intra-European flight with Lufthansa.

+ Easy transit in Frankfurt
+ Jolly, friendly crew
+ Loads of space in the exit row
+ Free water handed out
- No entertainment/WiFi

My only problem with this flight is that there was no entertainment. It really is a shame that an aircraft that's as good as brand new doesn't have any form of entertainment whatsoever. Hopefully LH gets around to fixing that soon. Other than that, it's always a pleasure to fly Lufthansa.

Related

4 Comments

  • Comment 578229 by
    Pilpintu 757 Comments

    Hi!!

    stumbled upon a hidden gem: an outdoor terrace!

    Oh those beautiful moments when you come across an unexpected blessing! I had a similar experience at SCL not long ago, but it was a restroom. haha

    Lufthansa doesn't mark row 12 as an exit row

    There’s something going on with row 12 on A320neo these days. I was randomly assigned a seat on that row for free some weeks ago! Software glitch?? lol

    See how it's done, Austrian?

    I’ll forward this to LATAM

    First Officer Kevin

    Kevin seems to be a popular name in aeronautics! XD

    a well-deserved week of pure bliss and fun in a new country

    I'm so happy to hear that!!

    Thanks for sharing!! :)

    • Comment 578406 by
      NewYorker GOLD AUTHOR 166 Comments

      Hey Pilpintu, thanks for your comments! 😃

      Oh those beautiful moments when you come across an unexpected blessing! I had a similar experience at SCL not long ago, but it was a restroom. haha

      Haha I totally get you. At that moment, a terrace was a great blessing, but there are times when a restroom would be a much more useful (and relieving) discovery 😜
      There’s something going on with row 12 on A320neo these days.

      With Lufthansa it seems that the issue is with all A320, ceo and neo. On the last installment, I was able to select the exit row for free as well...
      Kevin seems to be a popular name in aeronautics! XD

      Indeed! 😂
      Once again, thanks a lot for reading, and see you again in another report! ✈️

  • Comment 578329 by
    KévinDC TEAM SILVER 5530 Comments

    Hey NewYorker! Great report as always

    I love that Frankfurt Airport offers great views of aircraft parked at the gate! I spotted the famous ANA Star Wars 787-9…

    Me too! Such a spotter-friendly airport. And of course the terrace is awesome too!

    Funnily enough, Lufthansa doesn't mark row 12 as an exit row, so I assigned myself this seat completely free of charge.

    Nice! and surprising!

    After the seatbelt sign was switched off, the flight attendants began the onboard service, first passing out bottles of water and then taking orders from the menu. See how it's done, Austrian? 😉

    HAH! I was gonna say...yeah that's how the protocol is supposed to be. I guess Austrian misunderstood the assignment hahaha

    I didn't order anything from the menu. Here's a look at the selection

    Damn...9 EUR for a tiny bottle of wine!? That hurts my French soul. Even BA charge less.

    Am I the only one who loves pilots that make long, informative announcements??

    Doubtful on this site 🤣

    A pretty decent flight made more comfortable in the Exit row. But i feel like there were some missed opportunities here with the NEOs. I know LH was one of the 1st carriers to receive deliveries of NEOs, but they really should have installed at least USB power. Same thing with LX and their even more recent NEOs. Shame not to offer power OR entertainment is you're a 5* airline! Once again, I'm fully convinced their 5* status is only based on INTL First class, which is admittedly top notch, especially the FCT in FRA...but Y is veeeeery average, especially on short-haul.

    Thanks for sharing!!

    • Comment 578409 by
      NewYorker GOLD AUTHOR 166 Comments

      Hi Kevin, many thanks for stopping by!

      Nice! and surprising!

      Even more surprising to me is the fact the exit row is free while a small snack is not... Weird times we live in!
      Damn...9 EUR for a tiny bottle of wine!? That hurts my French soul. Even BA charge less.

      Haha yeah. It's also cheaper on my beloved UA, where it's $9 (~7.70 Euros). 9 Euros for a box of chocolate is even more outrageous!
      But i feel like there were some missed opportunities here with the NEOs.

      I totally agree with you. The newer neos (D-AINY and later) are fitted with the new shorthaul seats which are an improvement, but still some form an entertainment should be mandatory in this day and age, especially for an airline with such a great reputation.
      Once again, I'm fully convinced their 5* status is only based on INTL First class, which is admittedly top notch, especially the FCT in FRA.

      If you ask me, even their F is overrated. The seat was top notch years ago, but you simply can't compare it to more modern Fs. From what I've heard, though, the soft product and the FCT make up for it.
      Thanks again and as always for reading, and see you again in another report! ✈️

Login to post a comment.