Review of Air France flight Buenos Aires Paris in Economy

Airline Air France
Flight AF393
Class Economy
Seat --
Aircraft Boeing 777-200ER
Flight time 18:10
Take-off 10 Jul 13, 17:00
Arrival at 11 Jul 13, 16:10
AF   #24 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 6117 reviews
Avionero
By 5992
Published on 26th October 2013
Hello again, Flight Reporters. This is my second FR with an emergency landing included…
Few days before this flight, my sister and I were chatting about my mother's birthday, and the first present that came to my mind was an air ticket… And her older son (that's me :P) was going to travel with her as part of the surprise gift…

I knew she wanted to visit the Russian capital since she is a fan of Russian literature and history. So I decided to buy a ticket from Buenos Aires to Moscow to her. Although there are no non-stop flights between Buenos Aires and Moscow.
I wanted more miles with LH and Star Alliance, but I didn't want to be in boring Frankfurt again.
Then, I remembered my good memories from a city that you can never get tired of visiting: Paris…Air France was chosen…

That afternoon we arrived at Buenos Aires Ezeiza International Airport, 3 hours prior to departure. Check in, security, and immigration were rather fast despite flights were full because of winter vacation in Argentina.
We had a cup of coffee at the American Express Lounge, and walked straight to our gate. Then I saw the B777-200ER -still wearing the old livery- arrived from Montevideo. I couldn't read the registration but I know the -200ERs came to AF fleet from 1998 till 2002.

photo h50a


The cabin interior was in good shape, although the 3-4-3 configuration is quite uncomfortable to me.


photo mdz1

Seat pitch is never an issue when you are 1.67m tall…

photo 6fa9


Blanket, pillow and the classic Air France Magazine. Curiously, on the cover Uruguay, previous destination of this aircraft.

photo qozm


Take off was half hour late because a passenger missed the flight and his luggage had to be unloaded.
The PTV is quite small but with decent resolution. I liked the satellite imagery, like this one:

photo 33ov


Few minutes later a cold beverage and a snack were served. Then, dinner with 2 options: chicken or pasta.

photo f7r2


I chose chicken. It was very good. The salad was tasty and the small dulce de leche dessert was delicious. Unfortunately the cutlery was plastic.
Since I like bread, I especially enjoyed the quite big piece of baguette.

photo xvcc


After finishing meal service, cabin crew asked everybody to shut window shades. Yes, Marathon, you know ;)
I went to one of the rear lavatories. I was washing my hands when I heard through the speaker that a doctor was required…
I tried to open the lavatory's door but I couldn't. It was blocked with a man's arm who was lying on the floor. Next to him where two FA with a tank of emergency oxygen and a woman who appeared to be a doctor… I was shocked…A couple of minutes later, one of the crew members let me get out the lavatory and returned to my seat… My mother was worried because she thought I was the ill passenger. You know, mothers… :P
When I saw a FA with the doctor walking quickly to the cockpit I realized that we were going to have an emergency landing… We were flying over Amazonia.
I noticed on the map that our plane was turning to Brasilia, the capital of Brazil…

photo bt0l


I opened my window shade and I saw this (no, it's not an UFO).
You can pretend you see the fuel being dumped over Brazilian heads…

photo ngwz


Almost there…

photo 01xm


More than an hour later we landed in BSB, Juscelino Kubitschek Airport. Most of the passengers applauded when the 777 landed. I didn´t, but it was a quite emotional landing. After all, we had been dumping tonnes of fuel to try to save a passenger's life…
Now you can pretend you see a B767-200 from the former Transbrasil, stored at BSB since the airline bankruptcy in 2001. Someday I'll buy a better camera…

photo crif


You might know Air France is starting a new CDG-BSB-CDG route from March 2014. Well, now you know there was a previous AF BSB-CDG flight in July 2013 ;)
We parked next to a Delta's B767-300ER.

photo 2o3l


10 to 15 minutes later an ambulance arrived. They were walking through the left aisle, wearing strange white suits that reminded me the film Contagion… OK, without helmets…
For a while, I thought the Brazilian authorities would put us under quarantine because of a virus…
The ill passenger was disembarked through door L4. I did not want to take that picture…

photo ujw7


We were seating, confined on the plane for almost 3 hours. The captain announced we needed to get a new route by ATC. Also the tanks were refueled. The delay was so boring…

photo 2rxe


Finally, we took off from BSB. That's all I could see from Brasilia. A very interesting city I'd like to visit again soon

photo 51y9


Of course, we were forced to shut window shades again, Marathon ;)
I remember that a couple of hours before landing I opened a shade and a male FA came running from a galley with his tie untied, and told me something like: shut the window… Really rude. I preferred not to reply…
On the other hand, there was a nice female FA who was smiling the entire 18 hour- flight…
Finally, an hour before landing, breakfast was served. It was quite good.

photo 1me9


After more than 18 hours on board we disembarked at CDG… Now I understand why ultra long haul flights aren't popular

photo jr1b


Tourist bonus. I went to The Peacock Society Festival at Parc Floral. Very good techno music, friendly French people and cool atmosphere. I forgot my ticket at the hotel and one of the security guys let me enter without it, when I told him I just came from Argentina to be in this festival… :P
I especially loved Apollonia. Three of the best French DJs you might know: Dan Ghenancia, Dyed Soundorom and Shonky.

photo mjfo


photo hxxr


I found this interesting video from the Apollonia set, so we can shake our heads at home after reading this emergency landing FR…

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Verdict

Air France

7.0/10
Cabin6.0
Cabin crew7.0
Entertainment/wifi7.0
Meal/catering8.0

American Express Club Centurion

6.5/10
Comfort6.0
Meal/catering6.0
Entertainment/wifi7.0
Services7.0

Buenos Aires - EZE

7.2/10
Efficiency8.0
Access7.0
Services7.0
Cleanliness7.0

Paris - CDG

7.2/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness8.0

Conclusion

It was my first emergency landing. It was an interesting experience as a passenger. I can't rate the crew above 7 because of that rude FA, but the captain and the rest of the crew really deserve 10 for the emergency landing. I forgot to tell you that we were informed by the crew that the Korean sick passenger recovered in Brasilia.
Congratulations Air France!

Information on the route Buenos Aires (EZE) Paris (CDG)

Les contributeurs de Flight-Report ont posté 7 avis concernant 1 compagnies sur la ligne Buenos Aires (EZE) → Paris (CDG).


Useful

La compagnie qui obtient la meilleure moyenne est Air France avec 7.5/10.

La durée moyenne des vols est de 13 heures et 49 minutes.

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12 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 91074 by
    lagentsecret 12184 Comments
    Thanks for sharing this FR

    18 hours on board with only a dinner and a breakfast can't of course be popular ;)

    Rude FA is really a shame

    Very well organized travel to satisfy your two passions


  • Comment 91075 by
    jetsetpanda 2283 Comments
    Thanks for sharing this report which I'm sure will be quite memorable to you. I hope your mom had a great time in Moscow. It is always satisfying to pamper our loved ones. I am doing the same thing by funding part of my mom and sister's trip to HKG in Nov.

    Shame about the rude FA. I guess he got up on the wrong side after his rest.

    That breakfast is carbs overload. AF used to offer a plate of cold cuts with cheese but I guess that has been phased out.
    • Comment 283340 by
      Avionero AUTHOR 77 Comments
      Jetsetpanda: thanks for your comment.
      I think the AF breakfast depends on the departure city. We had on board a typical Argentine breakfast. Coffe, pastry, bread, fruits, etc. I think our breakfast is quite similar than the French one.
  • Comment 91080 by
    KL651 TEAM 4534 Comments
    Thanks for this FR.
    Well, an emergency landing sure is an unique experience but not so much when you factor the sick pax and the induced delay...
    Glad you still keep a nice memory of the flight in spite of the rude FA.
    Was the AF combination cheaper than the LH one?
    • Comment 283341 by
      Avionero AUTHOR 77 Comments
      KL651: thanks for your comment.
      The AF (or better Skyteam) combination was just USD100 cheaper (in an almost USD3000 ticket) than LH. The main reason to choose AF was to fly SU from CDG to SVO... ;)



  • Comment 91106 by
    KévinDC TEAM SILVER 6728 Comments
    Wow, that's on crazy trip report. I believe this is the first report with an emergency landing. That 3-4-3 configuration on 777s is anightmare...sooooo uncomfortable. If you're only 1m67 and you say you were uncomfortable, that means the seats are just way too small, So you take your mom on a trip then you abandon her to go clubbing? LOL, I love it :-)
    Hmmm...you used friendly and French in the same sentence...there must be some mistake ^^ J/K of course, I can say that cause I'm French :-)
    • Comment 283453 by
      KévinDC TEAM SILVER 6728 Comments
      No unfortunately, the new seats will stay with 3-4-3 config :-(
    • Comment 283342 by
      Avionero AUTHOR 77 Comments
      Kévin: thanks for your comment.
      Is AF changing the B777s to the 3-3-3 config. with the new Economy seats?

      I abandoned my mom to go dancing, but I had to be waiting for her that morning while she was shopping for hours... It's not that easy to be such a good son...

      The French people in the festival were really friendly and nice. I remember a girl who confused me with a friends of her. Apparently I have a clone living in Paris :P
  • Comment 136533 by
    SebastianRDCD 23 Comments
    Nice trip repor! though i thought that the flight from EZE to CDG was 14 hours tops...

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