Review of Qatar Airways flight Doha Madrid in Economy

Airline Qatar Airways
Flight qr149
Class Economy
Seat 38k
Aircraft Boeing 787-9
Flight time 07:15
Take-off 15 Aug 21, 08:00
Arrival at 15 Aug 21, 14:15
QR   #1 out of 70 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 566 reviews
KAL1
By 1064
Published on 22nd August 2021

This review is part of a trip to NE Asia.

Connecting in DOH. The airport itself looks shinny but I find it dark, nothing compared to ICN or HKG… Should not be name the best airport in the world because by far it is not.

Today·s flight: Doha to Madrid on a brand new 787-9.


My seat today was 38K, quite a long walk :)


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The cabin looked nice but as spacious as in the A350


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And finally my seat… It was good to see no IFE box ( I heard that there were lots of complain in their 787-8 because of it


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I was negatively surprised by the seat pitch: worse than in their 777 or A350. Probably it was reduced to 31in.    Thankfully no one sat next to me :)

QR should improve their cleaning. The screen had marks of being wiped and the window was not cleaned from the previous flight.  


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Overall the IFE was good with a good selection of movies and show.  I has Bluetooth  and USB ports: USB-C and USB A


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Meal service: Brunch    I ordered the vegetable option just to give it a try. Was filly but nothing special.  I still do not get why QR gives bread without butter or some creamy cheese?    Their inflight catering in economy is lagging behind the competitors! 


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As soon as the person in front of me reclined its seat I tried to adjust my screen but WOW, you can barely adjust it. I could barely continue to finish the movie…  In their A350 or 777 this does not happen and you can adjust the screen quite well but unfortunately not in their 787-9. There is no point in having a fancy big screen if you can not properly adjust it 


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And finally descending into MAD airport


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Verdict

Qatar Airways

6.1/10
Cabin4.0
Cabin crew6.5
Entertainment/wifi8.0
Meal/catering6.0

Doha - DOH

8.4/10
Efficiency8.0
Access10.0
Services6.5
Cleanliness9.0

Madrid - MAD

6.2/10
Efficiency7.0
Access8.0
Services5.0
Cleanliness5.0

Conclusion

I wanted to give it a try to QR for the first time but I was not that happy. Maybe my expectations were high but there are more negative points than positive when flying with them:

-Catering in the economy is below EK or KE
-Inflight mask policy is not enforced by the crew. On all my flights with them, there were some pax without a mask and the crew did not care
-Visibile surfaces as windows and screens are not fully cleaned, even when the plane departs from its Homebase.

Would I fly again with them? Maybe, but only with the A350...

Information on the route Doha (DOH) Madrid (MAD)

The contributors of Flight-Report published 3 reviews of 1 airlines on the route Doha (DOH) → Madrid (MAD).


Useful

The airline with the best average rating is Qatar Airways with 8.3/10.

The average flight time is 7 hours and 21 minutes.

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