Review of SWISS flight from Malaga to Zurich in Business

SWR

LX - SWISS

Flight taken on 20 August 2021
LX2111
13:40 02h 30m 16:10
Model Airbus A320
Class Business
Seat 4A
FlyAlex
962 · 51 · 1 · 3

Hi,

It was warm and sunny outside when I reached Malaga Airport at this summer day around midday. 


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The Lufthansa Group priority check in area was empty and I was quickly checked in by a friendly female agent.


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A priority line can be used by LH group Business Class guests however it turned out to be rather useless as it only helps you to skip the first general part of the queue however then you are directed to one of the normal security lanes where still ca. 10 people were queuing in front of me. So in the end security check took quite some time.


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Once airside I had a short look on my Swiss Airbus coming in from Zurich and passing a Finnair Airbus headed back home to the far north of Europe. Sorry for the rather bad quality of some pictures because of the very dusty and dirty terminal windows.


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Next I visited the SALA VIP lounge to which LH group premium guests have access.


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The lounge is quite huge and offers different seating arrangements however in general is not very cosy and more feels like a standard canteen.





Same can be said from the food & drink selection. All has to be ordered from the staff after quite a long queue and is not nicely presented (without glasses for soft drinks etc. and the food also tastes very bland.


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I just had a very small snack and quickly left this lounge again.


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At least it provided some apron views in the far.


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On the way to my gate I had a look at some Ryanair and Jet2fly action headed for the UK.


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Boarding to this Swiss flight was already in full process when I reached the gate and actually was very chaotic without a dedicated and visible priority lane.


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However at the aircraft door all changed: a very friendly cabin crew welcomed everybody on board and handed out small disinfection wipes.


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The cabin was comfortable and already waiting on the seats were refreshing towelettes (with a great herbal smell) and small bottles of water.


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A shot out of my window while boarding finished. In the end all 6 rows of Business Class were fully occupied.


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A quick look on the Economy buy on board menu also available in my seat pocket.


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The Maitre de Cabine made her friendly welcome announcement and and informed us about a flight time of 2 hours and 15 minutes. Afterwards a safety video was played on the overhead screens - always nicer compared to manual demonstrations in my opinion.


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We passed some other aircraft on our way to the runway.


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Once final shot of a nice private jet before we started to power down the runway.


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Some final shots of Malaga and the Andalusian coastline.




We climbed to our crusing altitude and soon the cabin crew was released and closed curtains to Economy Class. The overhead screens started to show some cartoons and the airshow map during this flight.


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Ca. 20 minutes into the flight the very friendly cabin crew started to roll down the trolley into the aisle. They distributed some olive taste snacks from a basket and offered drinks for aperitif. I had some Gin Tonic.


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Service was very relaxed and the crew returned often to ask for refills, e.g. walking down the aisle with champagne or wine bottles. A very nice and relaxed cabin atmosphere developed.


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Ca. 1 hour into the flight the trolley made its appearance again and lunch trays were distributed offering a choice between two manin courses: Chicken with potateoes or gnocchi & aspargus vegatable dish. I head the chicken which tasted great - so juicy and with nice spices. All in all the meal was excellent for a medium haul flight. 


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Different warm breads and crackers were offered from a basket as were more drinks and more refills again and again. I was offered two different kinds of red wines and the Swiss one I selected tasted very nice.


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We had already reached France when the tray was removed and I was asked for hot drinks & digestif wishes. I opted for a nice cup of black tea and some Baileys which were all very nicely presented including some Swiss chocolate.


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The flight already came to an end when we passed Lake Lausanne and started our descend into Zurich Kloten Airport.


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Some pictures during the approach via Swiss landscape.


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The screens whished Goodbye and we soon docked at pier A next to a nice looking Swiss A220.


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Thanks for reading,
FlyAlex 

Display all

Product ratings

Airline

SWISS 9.4

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering10.0 / 10
Departure airport

Malaga - AGP6.8

  • Efficiency7.0 / 10
  • Access6.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Zurich - ZRH10.0

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10

Conclusion

This was a great flight and actually by far the best one since the Covid pandemic started. The cabin crew was so friendly and always helpful and you could really see they enjoyed theirt job and providing excellent service. Also the warm lunch tasted great and all in all this was a perfect medium range flight that passed by so quickly with all the friendly inflight service.

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Comments (1)

  • Hallo Alex,

    Auch hier ein schöner Report deines Fluges von AGP nach ZRH. SWISS fliege ich ab München persönlich auch sehr gerne, was unter anderem den Grund der Meilen hat (Hohe Verfügbarkeiten von Z und D sowie mehr Meilen da D->CH ja international ist), aber auch die sehr netten Crews der LX mit meist super onboard Service. Doch halt! Seit Neuestem muss man leider rigoros aufpassen, da LX selbst auf high-yield Strecken gen Portugal, Griechenland und Spanien den warmen Business Class Service von der Startzeit abhängig macht! Ziemlich lächerlich, wenn du mich fragst. Auf die Minute genau wird nun das Catering davon abhängig gemacht, ob die Startzeit am Mittag im Zeitfenster 1200-1400 liegt, dann gibt es wohl erst ab 1700 wieder warm. VLC, wo ein LX Flug nach ZRH um 1155 rausgeht, bekommt kalt. Wirklich äußerst lachhaft von der LX. Aber nun gut, zu deinem Flug. Es ist schön zu sehen, dass die LHG wieder einige der Vetragslounges in Europa wieder unter Vertrag genommen hat, das war ja u.a. letzten Sommer nicht so. Die Lounge in AGP ist wie die meisten AENA Lounges in Spanien solide, wenn ich sie mal mit der in PMI vergleiche und für einen kleinen Snack vor dem Flug ausgezeichnet. Sechs ausgebuchte Reihen C sind eine gute Zahl, die bei der SWISS im Median liegt. Äußerst schön ist anzusehen, dass du wie bei der LH kleine Snacks direkt nach dem Start erhalten hast, das war vor sechs Wochen bei mir mit der LX nach OPO (Report kommt irgendwann mal xD), leider nicht der Fall. Der Hauptgang sieht nach einer leichten Abwandlung dessen aus, den ich bekommen habe, nur dass bei mir das Hähnchen noch in Speck gerollt war. Wenn es bei dir genauso gut geschmeckt hat wie bei mir wäre es eine 10/10, das Essen bei der LX ist echt gut.

    Viele Grüße und bleib gesund!

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