Review of KLM flight Rome Amsterdam in Business

Airline KLM
Flight KL1
Class Business
Seat 02F
Aircraft Boeing 737-800
Flight time 02:30
Take-off 02 Aug 21, 12:40
Arrival at 02 Aug 21, 15:10
KL   #41 out of 71 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 818 reviews
Esteban
By GOLD 169
Published on 1st September 2021

Routing


where is the lounge?


I had a bit more than two hours to kill before my next flight.


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I decided to look for a decent place to wait. OK, it wouldn't be here:


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It is amazing that the Flagship lounge of the biggest airline in FCO is still closed. Given that Alitalia will soon give way to ITA that might explain the thing, but still … The priority pass in the Schengen lounge is also closed. Let's see if there is something else somewhere else :)


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BA and EK lounges are also closed, but I couldn't access anyway. At the far end of the concourse there is a last sign of hope with the Plaza Premium lounge. They have paid accesses for 29€ but also welcome, free of charge, KL and AF passengers. Got it :)


plaza premium lounge


The lounge is large:


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With views over the appron:


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Social distancing is not an issue here:


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Drinks:


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Coffee:


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The buffet is not self services, but the staff is pleased to serve:


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It all looks good but I am not that hungry:


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Premium drinks are available against a fee:


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My very light selection:


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The lavatories were modern and clean:


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I really liked  the view:


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My plane just arrived:


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I really liked this lounge, the time just flew there.


the flight


I head to my gate:


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I arrived as the boarding started.


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The door:


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The purser was very friendly and gave a warm welcome. The cabin begins to really show its age:


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The recline is, however, great:


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Safety card:


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AZ Express next to us:


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The window:


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Vade retro :)


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We only had a short taxi for this flight:


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Line up:


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Take off:


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Crossing one of the 3 runways:


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The coast:


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U turn:


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More views of the coast:


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Bracciano Lake:


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Service starts with a wet wipe and the usual KLM box:


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The only difference between KLM main and Cityhopper is with the Orange and Apple juices that are fresh with KL.


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The menu:


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A Waldorf salad today:


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Isn't it better like that:


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The salad was filling and fresh, I really liked it but still, this is barely ok for a business flight.


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Coffee with the dessert:


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And a second one:


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Starting our descent:


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We had a medical emergency onboard and were guided to the nearest available runway in AMS in order to minimize time before arrival. We were the only one that day to land on that one:



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Landed:


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Full reverse, the pilot wanted to reach the gate as soon as possible.


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And our gate was just a few seconds from the runway:


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We landed on the Aalsmeerbaan (36R) while all other trafic landed on the  Kaagbaan (06).
The medical staff came immediately on board to take care about the passenger and brought her out of the plane in a matter of seconds.
We could then deplane:


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Last look at my bird:


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Auto tests are provided to each passenger, free of charge:


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See more

Verdict

KLM

7.8/10
Cabin7.0
Cabin crew10.0
Entertainment/wifi8.0
Meal/catering6.0

Plaza Premium Lounge

9.0/10
Comfort10.0
Meal/catering10.0
Entertainment/wifi8.0
Services8.0

Rome - FCO

9.5/10
Efficiency10.0
Access9.0
Services10.0
Cleanliness9.0

Amsterdam - AMS

9.2/10
Efficiency9.0
Access10.0
Services9.0
Cleanliness9.0

Conclusion

The cabin is begining to show its age, it is not a real business class but compared to AF, the pitch and recline are far better.

The crew was fantastic given they had to handle a medical emergency.

Sad that this plane didn't have WiFi and that KLM continues to serve this box that is all but premium.

The lounge was great, FCO and AMS were efficient and easy to connect.

The last part of the journey will be online soon!

Thanks for reading.

Information on the route Rome (FCO) Amsterdam (AMS)

The contributors of Flight-Report published 10 reviews of 3 airlines on the route Rome (FCO) → Amsterdam (AMS).


Useful

The airline with the best average rating is KLM with 7.4/10.

The average flight time is 2 hours and 29 minutes.

  More information

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