Review of Singapore Airlines flight Copenhagen Rome in Business

Airline Singapore Airlines
Flight SQ352
Class Business
Seat 12A
Aircraft Airbus A350-900
Flight time 02:15
Take-off 03 Aug 21, 08:25
Arrival at 03 Aug 21, 10:40
SQ   #4 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 625 reviews
Esteban
By GOLD 756
Published on 1st September 2021

Routing


After a very early wake up call, we took a taxi to CPH Airport


cph landside and airside


Unfortunately we didn't say that we were flying SQ to the driver and he left us in front of T2:


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We noticed the mistake inside as we saw our flight was leaving from T3:


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An early walk to T3 then :)


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Vaccine passes are checked their and also all necessary documents like PLF for Italy. Since I am only transiting in FCO and go back home tonight, I didn't need it.


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SAS Fast track:


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But closed:


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Instead, we could use the CPH Express:


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There is even a security control game play for the kids:


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Airlines that can use the CPH Express fast track:


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No wait and the agents were super friendly.


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If you don't know where the lounge is, the signage is very poor. We had to ask.


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sas lounge


Vaccine certificates are mandatory to enter the lounge, no problems for us.


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We decided to check upstairs:


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Relax seats:


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Private room for VIP's:


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Toilettes:


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Unfortunately no plane views from here.


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The buffet:


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More of it:


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Apples:


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 Coffee machine:


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Automated juices dispenser: (the rhubarb juice was amazing!)


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Our morning selection:


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All was really good especially the eggs.
We left the lounge as the screens were showing boarding.


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cph airside bis


Our plane was due to leave from pier E and there is more to walk to there:


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But the plane seats in the D gates. Paxbus boarding, yeah!



A the gate, water bottles were given to business passengers and the bus was already waiting:


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Allez zou dans le bus !


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In the bus there are all passengers on board todays flight: 3 Business, 0 Premium, 17 Coach. I hope they had more cargo than passengers :)


the flight


321neo:


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Boarding will be by the rear of the aircraft only. What a nice treat!


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All ground agents are lovely, they even ask if the passengers want their photo to be taken. How can you refuse this?


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What a bird!


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A320:


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Door shoot:


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Fuselage shoot:


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Tail shoot:


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The crew gives us sanitary kits, earphones and another form for Italy upon entrance. Here the rear Economy cabin:


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More doors:


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And here we are in business class, warmly welcomed by the SQ girls and boys:


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The crew, seeing us taking pictures, tells us that it is better to do all we can now, since in the air, they will pull the curtains and ask passengers to remain in their section.


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No passengers in Premium today:


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Let's test it:


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I was impressed by the product, large and comfy seats with lots of legroom and recline!


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More premium pictures:


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Middle galley:


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And coach:


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The seats are also comfortable, nice pitch and recline, of course, those aren't business class seat but they are really good.


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IFE:


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Windows:


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Recline:


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A last shoot:


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Back to the front, the legroom here is already much better :)


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Inflight amenities on demand: (not on our flight)


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Safety card:



We asked to keep the safety cards as a souvenir, this wasn't a issue for them, they were even happy that we asked.
The sanitary kit:


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Time to explore the seat:


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Headset for business only:


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Stowage:


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The seat:


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Seat controls:


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Shortly before departing:


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ATR72-600:


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Easy:


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Moving map:


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Let's go to the skies:


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I love it!


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The plane is so quiet!!


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The lavatories, with some amenities:


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And nice products:


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Back to my seat for the only down part of the flight: the catering.
We were offered either a salmon foccacia or a mushroom sandwich with gerkins.
Not impressed at all by the choice, nor by the tray:


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Without the blister:


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The sandwich was all but good, dry and tasteless. Ok, it's Covid time, but still, this has nothing to do in one of the best business class of the world. Thanks god, cappuccino was available and I had one, that was lovely:


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Cruising:


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The engine:


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As we still had an hour to go, I opted to have a quick nap. One of the SQ girls turned my seat to bed since you are not supposed to do it yourself:


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In a matter of minutes I was sleeping :)


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And woke up at top of descent:


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Ready to land:


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And landed:


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Delta and Air Canada:


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Our jetbridge:


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I would have loved going to SQ that day, but not …


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Goodbye beautiful plane :(


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A look at the FIDS for my next flight:


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See more

Verdict

Singapore Airlines

7.2/10
Cabin9.0
Cabin crew10.0
Entertainment/wifi8.0
Meal/catering2.0

SAS Scandinavian Lounge

9.0/10
Comfort9.0
Meal/catering9.0
Entertainment/wifi9.0
Services9.0

Copenhagen - CPH

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Rome - FCO

9.5/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness9.0

Conclusion

I loved the plane, so quiet, the seat, so comfy and the crew, so SQ.

The downside was the catering, yes we are still in the middle of the pandemic, yes it is a short flight, but ... it is SQ and it couldn't be that bad.

CPH and FCO did more than their job.

Stay tuned for the next flight!

Thanks for reading!!

Information on the route Copenhagen (CPH) Rome (FCO)

4 Comments

  • Comment 579638 by
    Manbou 43 Comments

    Hi Esteban, thanks for sharing this great trip report of what seems to be a truly unique experience, especially in these times. Glad to see SQ are still operating some of their fifth freedom flights. On a side note: You fly to Italy and have cappuccino on the plane? ^^

  • Comment 579720 by
    KévinDC TEAM SILVER 5503 Comments

    Hey Esteban, thanks for sharing this cool and unique series! Wow, I didn't even know this route existed. More exotic 5th freedom routes is one of the few positives in the aviation world in pandemic times.

    All ground agents are lovely, they even ask if the passengers want their photo to be taken. How can you refuse this?

    Wow, that's very cool. It's usually the opposite. Great tarmac shots are definitely the positive side of paxbus boarding, but I'm really not a fan of boarding by bus during the pandemic given how full the bus was. You'd think gates would be available with the reduced traffic.

    How great that you got to check out every cabin during boarding! Details on every single cabin on board...Now that's a comprehensive report!

    Yikes, that's some crappy catering for J--I was NOT expecting that for SQ Business class! Even if it is short-haul, SQ and MI themselves have better catering right now on similar-length flights in and out of Singapore so it's weird to see something so basic on this route. Every other EU carrier does much better with catering on short flights. Disappointing to see. Of course, the rest of the experience is top notch!

    Thanks so much for this unique and awesome report!

    • Comment 579726 by
      Esteban TEAM GOLD AUTHOR 13433 Comments

      Hey Kévin! Thank you very much for your comment, that flight was really something special, believe me or not, it was my first A350 flight :)
      I really enjoyed it but the catering ...

      Take care, my warmest greetings to Julien and the little one :)

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