Review of Austrian Airlines flight Vienna Sarajevo International in Business

Airline Austrian Airlines
Flight OS757
Class Business
Seat 02A
Aircraft Embraer E-195
Flight time 01:05
Take-off 20 Aug 21, 13:15
Arrival at 20 Aug 21, 14:20
OS   #44 out of 73 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 229 reviews
Esteban
By GOLD 326
Published on 3rd September 2021

Routing


transit IN VIENNA


I have never had such a painful transfert anywhere in the world. We were first bussed from the aircraft to a dispatch room where you can either go to the exit or to your new terminal. For me it was Terminal G, meaning a new bus transfert.


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We arrived here:


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Then needed to go up one floor:


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And another one after the duty free:


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To go to the G Gates, there is a passport control:


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But the lounge after the controls is closed, if you want to visit a lounge, you have to do it before the controls. As I have time I'll go then. The next part of the transfert will be after the lounge visit and that will be the interesting part :)


austrian lounge gates f


I was warmly greeted at the lounge but they advised to leave it latest 30' before the published boarding time, meaning 1H before the flight. Ii don't get it that much but if they advise so, I'll do so :)


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Some views of the lounge:


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There is a view on the appron:


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Snacks are available:


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Wines:


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Juices:


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Fruits:


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A few sandwiches:


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Salads:


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There also a hot dish on demand:


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Some sweets:


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I'll only have a coffee, a cake and bananas:


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The lounge is really nice and I enjoyed my time there. But as advised, I left an hour before boarding.


transfert vie second part


I head then back to the passport control:


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After the controls, you need to go up again:


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Walk through a food court:


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The walk through a duty free:


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The FIDS:


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I noticed that a few flights are more or less leaving at the same time from my gate, Gate 4. Seems that this door is a leading to another waiting room.


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And the least I can say is that it is far away…


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More walking:


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A bit of spotting:


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This is the gate G4:


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Your boarding pass is checked and then you need to go down three levels:


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And take again a bus:


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That will bring us to gates C:


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Here we are:


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I was more than happy to have left on time since once arrived, the boarding just started.


the flight


Another bus tour to our Embraer:


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Door shoot:


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Fuselage shoot:


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Nobody welcomed us as the purser was chatting in the cockpit. You never get a second chance to make a first good impression :(
The galley:


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The cabin:


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The seat reclines a bit:


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Rear view:


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Front view:


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The pitch is great:


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Window missaligned:


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We pushed back a few minutes late after the purser eventually introduced herself to the 4 business class passengers.


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Cessna Citation:


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Line up:


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Emirates:


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V1:


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And rotate:


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No hot meal on that flight, it is more like an afternoon tea:


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It was good and fresh, a little bit on the small side though. I took a coffee with the chocolate mousse as dessert. The mousse was to die for :)


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Cruising:


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Descending onto Sarajevo:


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As it is really hot, we encounter some turbulences


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Final approach:


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And landed:


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Let410:



We walked to the terminal:



The passports are stamped and I am warmly welcomed to Bosnia!


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This way to exit:


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The arrival hall is next to the departure hall:


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And heading to the taxis:


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See more

Verdict

Austrian Airlines

6.2/10
Cabin8.0
Cabin crew2.0
Entertainment/wifi8.0
Meal/catering7.0

Austrian Airlines Business Lounge (Pier East - A-Gates, Non-Schengen)

8.4/10
Comfort8.5
Meal/catering9.0
Entertainment/wifi7.0
Services9.0

Vienna - VIE

7.5/10
Efficiency1.0
Access9.0
Services10.0
Cleanliness10.0

Sarajevo International - SJJ

6.0/10
Efficiency8.0
Access8.0
Services6.0
Cleanliness2.0

Conclusion

A nice flight, sad to have a purser that wasn't really interested in her job.
The snack was ok, a bit on the light side but appropriate to the flight time.

The transfert in Vienna was really painful with so much bus rides.

The lounge was nice and did its job.

As usual, a big thank you for reading!

Information on the route Vienna (VIE) Sarajevo International (SJJ)

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